Hotel vicino a Ayers Gap Preserve - Franklin

“Hotel is immaculate. The staff is friendly & accommodating. Jeanine in the cafe is such a sweet person & the food was delicious!”

“Very convenient access from 395. Large room with both small refrigerator and microwave. Only stayed one brief overnight.”

“The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing”

“1”

“I’ve been to several 3rd world countries and this place reminded me of all of them. The pictures on the website are, deceptive, and I’m being kind. If you make the same mistake that I made and stay here, bring a bar of soap because they don’t provide one. No, I’m not kidding (that was the answer I got when I called the front desk). The door cards are hit or miss to get into the room and the hotel itself (ask me how I know). If I ever come back to visit relatives again I will put a crowbar in my...

“Overall good stay; room clean. Staff very helpful. 4 minute drive to casino. Breakfast was just ok. Small but comfortable room. Really missed not having a fridge (didn't notice it wasn't mentioned as an amenity in the listing)”

“Nice hotel to staying in”

“A few things to note: first, the room we stayed in is typically $109 a night- they marked it up to $400 over graduation weekend. This is not a $400/night property. There is no elevator to the second floor- just a full flight of stairs and long hallways. The hallways also had a very strong odor. Additionally, the breakfast offerings were cold and minimal- cereal, yogurt, and pastries. There were no hot food and very limited protein options.”

“We had bed bugs. Came down to the desk and showed them photos/videos. They said they’d contact us but never did. Asked to speak to manager and was denied. Stay would’ve been fine and if they resolved things this review could’ve been avoided. Shuttle service was down also.”

“When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

“very poorly managed facility. they have a banquet hall and had a prom booked the night we stayed. they didn't tell us until we checked in and they said it wouldnt be too loud. it was extremely loud and we were on second floor directly above the hall. we were travelling with a 1 year old and baby couldn't sleep because all of the noise. we demanded a refund and left the hotel to find somewhere else. very inconsiderate and un professional. they could've told us prior to check in so we...

“Great place. Everything was wonderful. Highly recommend!”

“The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!”

“Awesome ”

“My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. ”