Hotel vicino a BK Arena - Kigali

“Basically what you see is what you get. The rooms were clean, the amenities were upto standard and the staff were very friendly. I had a great time.”

“Clean room,”

“Servizio”

“Room was good although well worn. The staff were friendly but not great English. Breakfast was ok, but somewhat poor quality. One example: I needed ice for a sprain and it took 10 hours to get any. Overpriced for the quality.”

“I had a very nice stay at Step Apart Hotel. The hotel was very clean, comfortable, and well maintained throughout my stay. The staff was extremely friendly and welcoming, which made the experience even better. A special thank you to Fabrice, who was incredibly helpful during my time there. He assisted me with getting around the city, answered my questions anytime I needed help, and made everything feel easy and stress-free. The cleaners also did a great job and came every day to keep...

“The photos for the facility in the expedia app and level is incongruent to the price. There is no hot shower, the rooms are old with limited space. The bathroom is so tiny and had poor drainage. The internet was also poor. This facility should be rated at 1 star as it lacks major services and has limited choice of breakfast. There should be a price review as it is expensive for the services it can offer. Real photos should also be taken to enable travelers make informed choices since they...

“Great room, great story taff members”

“I originally booked another hotel that ended up being under maintenance so Expedia transferred me to Igitego. There was a bit of arranging amongst the staff at first, but they made the transition feel very easy. Meals were delicious and filling. The three main staff members who cared for me went above and beyond to create a memorable and hospitable stay.”

“the staff was amazing and the hotel is top notch”

“Clean room and very friendly staff.”

“Nice, new hotel with a great restaurant and super friendly staff. There were some minor idiosyncrasies, had the run the shower for a few minutes before the water warmed up, dark curtains didn’t cover the width of the windows…but it was clean and comfortable. ”

“Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)”

“Mi hanno presentato una consumazione al bar di 12 euro addebitati alla mua stanza di cui no ne sapevo niente. C'era anche una firma che non era la mia di chi avrà consumato. Alla fine ho pagato per andarmene perché non c'è stato verso a spiegare”

“Perfect place and rental stuff”

“Received one actual key and room furniture were old but room was clean. After figuring out the water heater, shower was ok but door missing so water went everywhere in the bathroom. Toiletries were available. No AC so they brought a fan.”

“Spacious standard rooms and very clean. Toiletries available including toothbrush. Onsite pool restaurant with music and occasionally entertainment at night. 24 hours dry cleaning available and affordable. 24 hour guard and fenced property. Walking distance to bank, conference room and grocery store as well as restaurants and lounges.”