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Recensioni per Hampton Inn Baltimore-Downtown-Convention Center

2.5 out of 5
Hampton Inn Baltimore-Downtown-Convention Center
550 Washington Blvd, Baltimore, MD

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 574 su 1001 recensioni" "
Valutazione di 8 - Buono. 264 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 78 su 1001 recensioni" "
Valutazione di 4 - Scarso. 39 su 1001 recensioni" "
Valutazione di 2 - Terribile. 46 su 1001 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We came for Orioles game and a concert. Very convenient location, comfortable, clean and breakfast was great! Also the later checkout gave us time to enjoy the pool after breakfast.
Soggiorno di 1 notte a maggio 2024
Risposta di Owner, il giorno 21 mag 2024
Heather, thank you very much for your awesome feedback! We hope to serve you again in the future.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you are going to a ball game then you gotta stay here! Literally just steps away from the park. The staff were kind, the rooms very clean and spacious. We really enjoyed our stay and are looking for a Hamptonn Inn at our next stop.
Soggiorno di 1 notte a maggio 2024
Risposta di Owner, il giorno 21 mag 2024
Karen, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Buono

adrian

Mi è piaciuto: Servizi
No hot water when I got up at 4am
Soggiorno di 2 notti a maggio 2024
Risposta di Owner, il giorno 14 mag 2024
Adrian, thank you for taking the time to leave us review. We appreciate the constructive feedback about the water, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 Buono

silvio

Viaggio di lavoro
Very poor customer services
Soggiorno di 2 notti a maggio 2024
Risposta di Owner, il giorno 13 mag 2024
Silvio, thank you for taking the time to leave us review. We appreciate the constructive feedback about our service, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

6/10 Soddisfacente

Jeremy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a maggio 2024
Risposta di Owner, il giorno 14 mag 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Eccellente

Kimberly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We will definitely be returning for future stays in Baltimore.
Soggiorno di 2 notti a maggio 2024
Risposta di Owner, il giorno 13 mag 2024
Kimberly, thank you very much for your feedback! We can't wait to serve you again in the future.

8/10 Buono

DeAndre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff
Soggiorno di 1 notte a maggio 2024
Risposta di Owner, il giorno 7 mag 2024
DeAndre, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Eccellente

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Across the street from Camden Yards. Exactly what we needed.
Soggiorno di 2 notti ad aprile 2024
Risposta di Owner, il giorno 7 mag 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Eccellente

Maria

Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We come into town for tge Orioles games. The location us perfect!
Soggiorno di 1 notte a maggio 2024
Risposta di Owner, il giorno 6 mag 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Eccellente

Steve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly service. Clean rooms as well! We will definitely be back
Soggiorno di 2 notti ad aprile 2024
Risposta di Owner, il giorno 24 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Eccellente

Denise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk staff were the nicest people! the valet attendant was super helpful - I would definitely stay there again!
Soggiorno di 1 notte ad aprile 2024
Risposta di Owner, il giorno 24 apr 2024
Denise, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Eccellente

Joseph

Soggiorno di 4 notti ad aprile 2024
Risposta di Owner, il giorno 9 mag 2024
Joseph, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Eccellente

Paul, Salisbury

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is right across the street from the Oriole's Camden Yards. Excellent hotel and reasonable rates. This is the 2nd time we've stayed here and wife loves it (most important part😁).
Soggiorno di 1 notte ad aprile 2024
Risposta di Owner, il giorno 15 apr 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Eccellente

David F

Still there
Soggiorno di 1 notte ad aprile 2024
Risposta di Owner, il giorno 15 apr 2024
David, thank you very much for your feedback!

10/10 Eccellente

Francis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk experienced computer issues durin our check in and handled it professionally. Rom was much larger tban I expexted. Breakfast had many choices. All in all a very good stay. Would stay there again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Owner, il giorno 11 apr 2024
Francis, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Terribile

Brian

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
My son says to me, "Did your bed smell like poop, because mine did." Peeling back the blankets and sheets, there was a spot that smelled exactly as he described. I immediately called the desk. Waited 40 minutes for housekeeping manager, after no-show, we left. Staff was apologetic, but this experience was gross.
Soggiorno di 1 notte ad aprile 2024
Risposta di Owner, il giorno 5 apr 2024
Thank you for taking the time to review us, Brian. Cleanliness at our hotel is a top priority, and we apologize that your guest room fell short of your expectations. Rest assured that your comments have been discussed with the housekeeping team to improve our future performance. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further. We hope you choose to stay with us whenever your travels bring you back to Baltimore.

2/10 Terribile

Antonio

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
They told me 30 days for me get my deposit back cause I use cashapp, so when the 30 days was over I never got my deposit back
Soggiorno di 1 notte a marzo 2024
Risposta di Owner, il giorno 4 apr 2024
Thank you for taking the time to review us, Antonio. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 Soddisfacente

Kristen, Thousand Oaks

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok stay
Soggiorno di 2 notti a marzo 2024
Risposta di Owner, il giorno 2 apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Eccellente

Robert

Soggiorno di 1 notte a marzo 2024
Risposta di Owner, il giorno 15 apr 2024
Robert, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Eccellente

Alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Other than the $50 for overnight parking, all was terrific.
Soggiorno di 1 notte a marzo 2024
Risposta di Owner, il giorno 22 mar 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Eccellente

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very Clean, updated & very friendly staff!
Soggiorno di 1 notte a marzo 2024
Risposta di Owner, il giorno 18 mar 2024
Heather, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Soddisfacente

Abnus

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
Valet took forever to come . We could never really use the car due to valet never being at their post
Soggiorno di 2 notti a marzo 2024
Risposta di Owner, il giorno 18 mar 2024
Abnus, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was quiet. My husband walked to a concert at the stadium and was pleasantly surprised how safe it was.
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 13 mar 2024
Cynthia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Scarso

Alma

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Owner, il giorno 13 mar 2024
Thank you for taking the time to review us, Alma. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 Buono

Kerry-Ann

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Rooms were clean and modern in styling. Staff very accommodating. Hot breakfast included. Nothing bad to say!
Soggiorno di 2 notti a marzo 2024
Risposta di Owner, il giorno 5 mar 2024
Kerry-Ann, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Eccellente

Amirah, Trenton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was friendly and helpful. Hotel was clean and you can smell the freshness.
Soggiorno di 2 notti a marzo 2024
Risposta di Owner, il giorno 5 mar 2024
Amirah, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Eccellente

Kelly, Richmond

Our dark our blinds didn’t pull down and we have a flood light in our window. We called maintenance at 2 am, they came immediately, couldn’t fix it, said they would be back and never came. It was very hard to sleep.
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 22 feb 2024
Kelly, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 21 feb 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Soddisfacente

Muhammad Khizer

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Staff was no helpful & valet parking didn’t tell before breakfast was awesome
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 21 feb 2024
Muhammad, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

6/10 Soddisfacente

Tishon

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Overall okay. Front desk staff gave excellent and very friendly service both check in and out. The property was okay in a good location. Pool was out of service and room a bit outdated not so clean furniture. The only real issue was a stain on bed skirt and I just covered with a hand towel.
Soggiorno di 3 notti a febbraio 2024
Risposta di Owner, il giorno 20 feb 2024
Tishon, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Eccellente

Alistie Tessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 20 feb 2024
Alistie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Eccellente

Jamie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 14 feb 2024
Jamie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Eccellente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Owner, il giorno 12 feb 2024
Tammy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Eccellente

David

Mi è piaciuto: Personale e servizio
This is definitely the place to stay if you're visiting either of the stadiums.
Soggiorno di 2 notti a gennaio 2024
Risposta di Owner, il giorno 30 gen 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Eccellente

Vanessa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me and my boyfriend enjoyed our stay here for the Ravens game. There is a walking distance for a lot of things like restaurants and the aquarium and what not. Really loved how there was security downstairs at all times especially during a busy weekend for the football game! We loved our room, the space, the cleanliness, the bed everything was a 10/10. I would definitely recommend this hotel to my family and other people
Soggiorno di 2 notti a gennaio 2024
Risposta di Owner, il giorno 30 gen 2024
Vanessa, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 Buono

courtney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Walking distance to convention center & restaurants.
Soggiorno di 2 notti a gennaio 2024
Risposta di Owner, il giorno 29 gen 2024
Courtney, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Buono

jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was great. Staff was friendly - breakfast was a huge bonus. Pool was very cold- almost unswimmable. Would definitely stay here again
Soggiorno di 2 notti a gennaio 2024
Risposta di Owner, il giorno 29 gen 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 Scarso

Lacie

Soggiorno di 1 notte a gennaio 2024
Risposta di Owner, il giorno 22 mar 2024
Thank you for taking the time to review us, Lacie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Eccellente

Robbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great sport stay!!
Great hotel, great location for taking in a football game. The view of M&T stadium and Camden Yards was GREAT!!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Owner, il giorno 8 gen 2024
Robbie, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Buono

Adam

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a dicembre 2023
Risposta di Owner, il giorno 8 gen 2024
Adam, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Buono

Kyle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shower
It was a nice stay. Please ck the shower floor my son did cut his foot on something plastic in the corner. I meant to bring it to your attention but we got busy and I forgot.
Soggiorno di 3 notti a dicembre 2023
Risposta di Owner, il giorno 3 gen 2024
Kyle, thank you for taking the time to leave us review. We appreciate you letting us know about the shower, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 Buono

elsie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Owner, il giorno 3 gen 2024
Elsie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 Terribile

Matthew P.

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
The first thing we noticed was that our room was not cleaned particularly well as there was a bobby pin laying in the middle of the bathroom floor, wrappers and candy stuffed behind the chair cushion, and the floor didn’t appear it had been vacuumed well. I normally do not complain about things so I just ignored it at the time. However, we did not receive any housekeeping service during our entire stay. We had 5 guests in our room and only had 4 towels. I requested more towels on Saturday night and was told by the front desk they didn’t have any towels and to come back later. I came back on Sunday and requested 5 sets of towels and was told I could only have 2 sets, and when I got back to the room I had only been given 1 actual towel. I understand it was a holiday weekend, but the hotel seemed extremely understaffed and I don’t even recall seeing a housekeeper during our stay, as I searched for towels. We we staying with another group in the room next door and they had to be moved to another room on another floor because the blind in their room did not close and would not work. Based on our experience, we would not choose to stay at this hotel in the future.
Soggiorno di 3 notti a dicembre 2023
Risposta di Owner, il giorno 6 gen 2024
Thank you for taking the time to review us, Matthew. Cleanliness at our hotel is a top priority, and we apologize that your guest room fell short of your expectations. Rest assured that your comments have been discussed with the housekeeping team to improve our future performance. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further. We hope you choose to stay with us whenever your travels bring you back to Baltimore.

10/10 Eccellente

Katie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Owner, il giorno 3 gen 2024
Katie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Buono

Aliki

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di Owner, il giorno 31 dic 2023
Aliki, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Eccellente

Jose

Soggiorno di 1 notte a dicembre 2023
Risposta di Owner, il giorno 15 gen 2024
Jose, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Buono

Tonyatamarqua

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
nice location.
This hotel is in a great spot in downtown Baltimore I must say…but when we arrived the bathroom wasn’t fully clean. We didn’t get much of a friendly greeting when we arrived. Also we saw hair around the breakfast area and when we told an employee they were rude about it. The bed is comfortable & the room is nice. This hotel does have potential…wasn’t bad
Soggiorno di 2 notti a dicembre 2023
Risposta di Owner, il giorno 27 dic 2023
Tonyatamarqua, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Owner, il giorno 27 dic 2023
William, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Eccellente

myra, harrisburg

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Every ingredient was thhere for a fun getaway. Nice staff@
Soggiorno di 1 notte a dicembre 2023
Risposta di Owner, il giorno 22 dic 2023
Myra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.