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Recensioni per Mövenpick Hotel Sukhumvit 15 Bangkok

5 out of 5
Mövenpick Hotel Sukhumvit 15 Bangkok
47 Sukhumvit 15, Klongtoey Nua, Wattana, Bangkok

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 442 su 1002 recensioni" "
Valutazione di 8 - Buono. 376 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 101 su 1002 recensioni" "
Valutazione di 4 - Scarso. 63 su 1002 recensioni" "
Valutazione di 2 - Terribile. 20 su 1002 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Albergo in ottima posizione. Bella struttura . Camere puliti e confortevoli. Ritornerò sicuramente se capito a Bangkok.
Soggiorno di 3 notti a gennaio 2019
Risposta di Palida Choonukulpong, il giorno 12 feb 2019
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our cleanliness and location (with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway and shuttle van to Soi Nana) were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Should you require assistance with your booking please feel free to reach out to me directly. Best regards, Palida Choonukulpong Communications Manager

10/10 Eccellente

Mauro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
In ottima posizione Nella zona migliore di Bangkok Servizio e pulizia ottimi
Soggiorno di 1 notte a novembre 2018
Risposta di Palida Choonukulpong, il giorno 6 nov 2018
Dear Mauro, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our facilities especially cleanliness, staff and location (with complimentary tuk tuk shuttle service to Terminal 21, BTS skytrain, MRT subway) were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Should you require assistance with your booking please feel free to reach out to me directly. Best regards, Palida Choonukulpong Communications Manager

8/10 Buono

Ermanno

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2018
Risposta di Palida Choonukulpong, il giorno 27 ago 2018
Dear Ermanno, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our facilities and staff were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Should you require assistance with your booking please feel free to reach out to me directly. Best regards, Palida Choonukulpong Communications Manager

8/10 Buono

Totonno, Napoli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel su Sukumuvit
Ottima posizione, in una traversa della trafficata e centrale via Sukumuvit. A 5 minuti dal centro commerciale Terminal 21. L'hotel mette a disposizione una navetta gratuita per il Terminal 21.
Soggiorno di 2 notti a luglio 2018
Risposta di Palida Choonukulpong, il giorno 26 lug 2018
Dear Totonno, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our facilities especially location and tuktuk were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Should you require assistance with your booking please feel free to reach out to me directly. Best regards, Palida Choonukulpong Communications Manager

10/10 Eccellente

Massimiliano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel
Buona la Colaz. Nella Zona lounge , ski train 7 min a piedi , mall terminal 21 nelle vicinanze ... Personale gentile
Soggiorno di 4 notti a maggio 2018
Risposta di Palida Choonukulpong, il giorno 1 giu 2018
Dear Massimilian, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our facilities and staff were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 Eccellente

Hemant

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walkable to all the places.
Soggiorno di 5 notti ad aprile 2024

8/10 Buono

vishal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property can serve better breakfast
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations Team, il giorno 24 apr 2024
Dear vishal,Thank you for your feedback. We appreciate your input and are always looking for ways to enhance our services. We will certainly take your suggestion into consideration to improve our breakfast offerings. If you have any specific recommendations or preferences, please feel free to share them with us. Your satisfaction is our priority, and we strive to provide the best experience possible for our guests. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Eccellente

Fakhrdin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great customer service and representatives
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Relations Team, il giorno 23 apr 2024
Dear Fakhrdin,Thank you for your great score! We are looking forward to welcoming you back.

10/10 Eccellente

George

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I always stay at Movenpick at least once during a visit to Thailand, great staff and decent food.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations Team, il giorno 23 apr 2024
Dear George,Thank you for your loyalty and feedback! We're thrilled to hear that you always choose to stay with us during your visits to Thailand and that you find our staff great and our food decent. Your continued support means a lot to us, and we look forward to welcoming you back for another enjoyable stay.

8/10 Buono

RICHARD

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great location, good value, good facilities, friendly staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Team, il giorno 18 apr 2024
Dear RICHARD,We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our location, facilities, and friendly staff met your expectations. Providing good value and a positive experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fantastic stay in the future!Best Regards,Guest Relations Team

10/10 Eccellente

Amelia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff at the Movenpick were so kind to us and helpful with all of our requests. We loved the pool, the chocolate hour, and the clean room. If I had one small issue it was that our key cards kept deactivating, making us need to ask for help with getting in the room several times - I'd suggest the hotel looks into getting this fixed. Otherwise, it was a fantastic stay. Very grateful to the staff for their hard work and the great job they do.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Relations Team, il giorno 18 apr 2024
Dear Amelia Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Movenpick and that our staff provided you with excellent service. It's wonderful to know that you appreciated amenities like the pool, chocolate hour, and the cleanliness of your room. We apologize for the inconvenience caused by the key card deactivation issue. Your feedback is invaluable, and we'll definitely look into resolving this issue promptly to ensure a smoother experience for our guests in the future. We truly appreciate your kind words and recognition of our team's hard work.Best Regards,Guest Relations Team

6/10 Soddisfacente

Viet Anh

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
The staff at check-in are inattentive. I checked in earlier than other guests. The staff had to make me wait. I was only given the card after I informed them and then had to wait another 15 minutes before they responded straight away.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Relations Team, il giorno 15 apr 2024
Dear Viet Anh,We're sorry to hear about the inconvenience you experienced during the check-in process. Your feedback regarding the inattentiveness of our staff is concerning, and I apologize for any frustration it may have caused.We strive to provide efficient and attentive service to all our guests, regardless of the time of check-in. We're sorry that we did not meet these standards during your visit. Rest assured, we will address your concerns with our team to ensure that such issues are not repeated in the future.Thank you for bringing this matter to our attention. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more pleasant stay.

10/10 Eccellente

George

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Been coming here for the past four years. Staff is always friendly and amazing.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Team, il giorno 12 apr 2024
Dear George,It's wonderful to hear that you've been a loyal guest for the past four years! We're thrilled that you've consistently experienced friendly and amazing service from our staff. Your continued support means a lot to us, and we look forward to welcoming you back for many more enjoyable stays in the future.

2/10 Terribile

Robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Upon checking our room over we noticed that the shower was full of mold. 30 minutes later we were given another room which wasn’t much better. This is our 3rd stay with this property for a total of 8 nights during our recent trip to Thailand. It seems that the tower where you check in is much cleaner than the 2nd tower. I would consider this a 3-4 star due to the lack of cleanliness. Other than that the staff was great.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Team, il giorno 25 mar 2024
Dear Robert,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience and disappointment you experienced with the cleanliness of your room.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion. Please rest assured that we take your feedback seriously, and we will address the issues you encountered with our housekeeping team to ensure that similar incidents do not occur in the future.We appreciate your loyalty as a returning guest and regret that your recent experience did not meet your expectations. Your comments regarding the cleanliness of different towers within our property are duly noted, and we will take steps to ensure consistency in cleanliness throughout all areas of the hotel.On a positive note, we're glad to hear that you found our staff to be great, and we thank you for acknowledging their efforts.We value your feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.Best regards,

4/10 Scarso

Pauline

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Toilet wldnt flush properly air con vent was extremely noisy and even on lowwasblasting straight towards tge bed. It was so strong you could see the tissue paper flapping in the wind. Towels and bathrobes all had stains that were old and nlooked dirty. They need to ovrrhaul the hotel and imptove tgeir hiusekeeping
Soggiorno di 5 notti a marzo 2024
Risposta di Guest Relations Team, il giorno 24 mar 2024
Dear Pauline,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback regarding the toilet, noisy air conditioning, and cleanliness of towels and bathrobes is concerning, and we take these matters very seriously. Rest assured, we will address these issues promptly with our maintenance and housekeeping teams to ensure that they are rectified. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Bruno

Mi è piaciuto: Personale e servizio
Ist iO. Nahe bei der guten Unterhaltung und Nachtleben.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Team, il giorno 25 mar 2024
Dear Bruno,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient, close to good entertainment, and nightlife options.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Buono

Dennis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Team, il giorno 24 mar 2024
Dear Dennis,Thank you for your great scores! We hope to welcome you back again soon.

10/10 Eccellente

Robert

Viaggio con la famiglia
Clean, safe place with friendly staff. We are going back!
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Team, il giorno 16 mar 2024
Dear Robert,We extend our heartfelt gratitude for your exceptional score! Your feedback is highly valued, and we eagerly anticipate the opportunity to host you again in the near future.

8/10 Buono

Haridas Jayraj

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything was good except for the shower. The water temperature wasn't stable and it became too hot all of sudden and cold after at multiple intervals so it was really hard to have a proper show as i had to avoid the extreme hot water.
Soggiorno di 4 notti a febbraio 2024
Risposta di Guest Relations Team , il giorno 10 mar 2024
Dear Haridas Jayraj,Thank you for sharing your feedback with us. We're glad to hear that overall you enjoyed your stay with us. However, we apologize for the inconvenience you experienced with the water temperature in the shower. We appreciate you bringing this matter to our attention, as it helps us improve our services for all our guests.Best Regards,Guest Relations Team

4/10 Scarso

yasuhiro

I can hear the next room well and it's noisy.
Soggiorno di 6 notti a febbraio 2024
Risposta di Guest Relations Team, il giorno 6 mar 2024
Dear yasuhiro,Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise from neighboring rooms. We strive to ensure all guests have a comfortable and peaceful stay. Please inform our staff at reception, and we will do our best to address the issue promptly, whether by relocating you to a quieter room or taking other measures to mitigate the noise. Your comfort is important to us, and we appreciate your feedback as it helps us improve our services.

4/10 Scarso

bansri

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property felt grubby. The hallways stunk of cigarette smoke even though its supposed to be non-smoking. The room was not clean. Hair in the bathtub. I found the staff unhelpful. The lobby is nice but that's about it. I wouldn't say this is a 5 star hotel. 3 at best. Book the Amari instead.
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Team, il giorno 29 feb 2024
Dear bansri,We apologize for the unsatisfactory experience you had during your stay. Your feedback is valuable to us, and we will address the issues mentioned to ensure improvements are made.

6/10 Soddisfacente

PUI YEE

Mi è piaciuto: Personale e servizio
較舊,房間清潔度一般,自助早餐不好吃
Soggiorno di 6 notti a febbraio 2024
Risposta di Guest Relations Team, il giorno 20 feb 2024
Dear PUI YEE,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your comments regarding room cleanliness and the buffet breakfast are duly noted, and we will address these issues with our team to ensure improvements are made. We appreciate your honesty, and we hope to have the opportunity to better serve you in the future. Best Regards,Guest Relations Team

8/10 Buono

Stewart

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really elegant and clean. Love the rooftop pool and bar. Rooms a little small.
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Team, il giorno 20 feb 2024
Dear Stewart,We're delighted to hear that you found our hotel elegant and clean, and that you enjoyed our rooftop pool and bar. Your feedback regarding the room size is duly noted, and we appreciate your input. If there's anything else we can do to improve your experience or accommodate your needs better, please feel free to reach out to us. Best Regards,Guest Relations Team

8/10 Buono

TSUNG-HSING

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 7 feb 2024
Dear TSUNG-HSING,Thank you for your positive feedback! We're glad to hear that you had a great experience during your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We appreciate your support and hope to welcome you back again soon!

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Location is a bit far to walk to Terminal 21. Hotel does provide transport to T21 if you can wait for the next available. I felt breakfast spread is catered more for guests from India and middle east. Cafe latte taste can be improved. Overall I am happy with the stay at this hotel.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 1 feb 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your observations and are pleased to hear that overall, you had a satisfactory stay at Movenpick Hotel Sukhumvit 15 Bangkok.We've noted your comments about the location and breakfast spread, and we'll certainly take them into consideration for future improvements. Your insights are valuable as we strive to enhance our services to meet the diverse preferences of our guests.We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Teerapong

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 1 feb 2024
Dear Teerapong,Thank you for choosing Movenpick Hotel Sukhumvit 15 Bangkok for your recent stay. We appreciate your feedback and are delighted to know that you had a positive experience with us.We look forward to welcoming you back in the future. Safe travels!

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient and clean
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Michael,Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found our hotel convenient and clean. Your feedback is important to us, and we look forward to the opportunity to welcome you back for another enjoyable experience.

10/10 Eccellente

Sungjin

Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Sungjin,Thank you for your great score! Your feedback is important to us, and we look forward to the opportunity to welcome you back for another enjoyable experience.

8/10 Buono

Oliver

Mi è piaciuto: Personale e servizio e comfort della camera
Over rated but still very good
Good comfy bed. Staff were excellent. Decor is dated - cleanliness was average. Breakfast buffet average. Wouldn’t call it 5 star.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Oliver,We appreciate your honest feedback regarding your recent stay. It's great to hear that our staff provided excellent service and that you found the bed comfortable. However, we also take note of your comments about the decor, cleanliness, and breakfast buffet. Your insights are valuable, and we'll use them to enhance our guest experience. Thank you for choosing us, and we hope to have the opportunity to welcome you back.

4/10 Scarso

Anes

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Anes,If you have any specific suggestions or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your input as we are always looking for ways to enhance our guests' experience.

6/10 Soddisfacente

Benny hung hee

Soggiorno di 4 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Benny hung hee,Your feedback is appreciated. If you have any specific suggestions or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your input as we are always looking for ways to enhance our guests' experience.

2/10 Terribile

Shou Chieh

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Shou Chieh,Your feedback is appreciated. If you have any specific suggestions or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your input as we are always looking for ways to enhance our guests' experience.

10/10 Eccellente

Christina

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Christina,Your feedback is appreciated, and we look forward to welcoming you back for another pleasant stay in the future.

10/10 Eccellente

Wing Tai

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Wing Tai,Thank you for 5/5. We hope to welcome you back again soon.

10/10 Eccellente

Dewan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Dewan,Thank you for 10/10. We hope to welcome you back to Movenpick15 again soon.

6/10 Soddisfacente

JAIGUN

Non mi è piaciuto: Condizioni e dotazioni della struttura
아속역 나나역과 가깝고 호텔 주변은 조용하며 수영장도 나름 괜찮았음. 그런데 모기가 너무 많았고, 호텔시설이 낡아서 드라이어 상태나 세면대 캡 상태가 안좋아서 불편함이 있었음. 조식은 가짓수는 많지만 먹을게 별로 없어서 그저그랬음.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 24 gen 2024
Dear Jaigun,Thank you for sharing your experience with us. We're pleased to hear that you appreciated the proximity to Asoke and Nana Stations, the quiet surroundings, and the swimming pool. We apologize for the inconvenience caused by mosquitoes and the condition of certain facilities. Your feedback is important, and we'll use it to make improvements. We hope to have another chance to welcome you and exceed your expectations.Best Regards,Guest Relations Team

10/10 Eccellente

Simon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very nice hotel made all the better through the exceptional service.
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 16 gen 2024
Dear Simon,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a very nice experience, and we appreciate your kind words about our exceptional service.Our team works hard to ensure that our guests have a memorable and enjoyable stay, and it's rewarding to know that their efforts have contributed to your positive impression of the hotel.We value your input and use it to enhance our services further.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future for another wonderful experience.Best regards,

8/10 Buono

Edward R A

Soggiorno di 6 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 12 gen 2024
Dear Edward R A, Thank you very much for sharing your feedback with us! We are looking forward to your next visit in Bangkok.

6/10 Soddisfacente

NACHI

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
5つ星ホテルなので一通りの設備とサービスは整っています。立地は多少不便ですが、リゾート感が気に入り選びました。ホテルからワンウェイのトゥクトゥクのシャトルがあります。 今回はエグゼクティブラウンジが利用できる部屋に泊まり、アーリーチェックイン可能だったので予約時に入力した時間に行きましたが、満室なので対応できないとのこと。それなら前もって連絡するべきだと思いました。また、カードキーがチェックアウト前日に突然使えなくなり、屋上プールから部屋に戻れなく大変困りました。寒い思いをして濡れたままフロントへ行き確認してもらうと、1日早いチェックアウトの設定になっていてキーが無効になっていたとのこと… スタッフは堅くなくフレンドリーです。 屋上プールやバーも雰囲気が良く、よかったです。
Soggiorno di 4 notti a gennaio 2024
Risposta di Guest Relations Team, il giorno 12 gen 2024
Dear NACHI,Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your positive remarks about the facilities and services offered at our 5-star hotel. It's great to hear that you enjoyed the resort feel and the amenities, including the rooftop pool and bar.We sincerely apologize for the inconvenience you experienced with your card key. We understand the importance of a seamless and comfortable stay, and we regret that we fell short of your expectations in these instances. Rest assured, we will address these issues with our team to prevent such occurrences in the future.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide you with an even better experience.Thank you for choosing Movenpick. We look forward to the chance to host you again.

10/10 Eccellente

Olivier

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Team, il giorno 12 gen 2024
Dear Olivier, Thank you very much for your great score!

10/10 Eccellente

KWANG PYO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
급하게 간 여행이라 방콕에 대한 정보가 아예 없어서 솔직히 잘 알아보지 못하고 예약했는데...뜻밖에 좋았어요 가격대비요.사람들도 친절하고 호텔도 깨끗 수영은 안했지만 수영장도 좋더라구요 아속까지 걸어서 10분인데 걸어다닐만 했어요 터미널21가서 밥도 먹구요~초코뷔페도 무료로 즐기구요
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 12 gen 2024
Dear KWANG PYO,Thank you for sharing your feedback! We're delighted to hear that you had a positive experience during your stay. It's great to know that you found the hotel clean, the staff friendly, and enjoyed the amenities, including the swimming pool. We appreciate your recommendation to explore the Asok area and visit Terminal 21.We look forward to welcoming you back in the future!Safe travels,

6/10 Soddisfacente

Hiroto

Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 12 gen 2024
Dear Hiroto, thank you for your review. Should you have any comments to share, please contact us at hotel.sukhumvit15@movenpick.com.

10/10 Eccellente

Ian Andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast buffet.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 8 gen 2024
Dear Ian Andrew,Thank you for the great score. We hope to welcome you back soon.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Team, il giorno 8 gen 2024
Dear Valued guest,Thank you for 10 scores! have a great day.

10/10 Eccellente

Masako

Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 26 gen 2024
Dear Masako,Thank you for 5/5. We hope to welcome you back to Movenpick15 again soon.

10/10 Eccellente

Malin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bra värde för pengarna
Bra hotell i Bangkok. Lugnt och tyst runtomkring. Rekommenderas!
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Team, il giorno 4 gen 2024
Dear Malin,We appreciate your positive feedback about our hotel in Bangkok! Providing a calm and quiet environment for our guests is a priority for us, and we're glad to hear that you found it to be a good experience.Thank you for recommending us, and we hope to have the pleasure of hosting you again in the future!

10/10 Eccellente

rakesh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 31 dic 2023
Dear Rakesh, Thank you very much for your great score!

4/10 Scarso

Aanika

Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 8 gen 2024
Dear Aanika,Your feedback is valuable and helps in continually improving the guest experience. If you have any further inquiries or if there's anything else I can assist you with, please don't hesitate to ask.

10/10 Eccellente

Shing Yip

Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 31 dic 2023
Dear Shing Yip, Thank you very much for your great score!

6/10 Soddisfacente

Mehdi

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Ok hotel and location
Ok located hotel on soi 15 sukhumvit road. The breakfast is average and especially they need to improve their offerings as it was limited. Bread toaster not working properly hence you had to put the bread through 4 times before roasted properly. The rooms have no sights and no balcony either and internal walls and furniture need refurbishment. Overall an average hotel.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 31 dic 2023
Dear Mehdi,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your candid comments and apologize for any shortcomings you experienced during your visit.We're sorry to hear that the breakfast did not meet your expectations, and we take your comments about the limited offerings and the issue with the bread toaster seriously. Our culinary team will review and address these concerns to ensure an improved dining experience for our guests.Regarding the room conditions, we apologize if you found them to be lacking. Your observations about the lack of views, balcony, and the need for refurbishment will be shared with our management for further assessment and improvement.We value your input, and we are committed to enhancing our services and facilities based on the feedback we receive.Thank you for choosing our Movenpick, and we hope to have the opportunity to welcome you back for an improved experience in the future.