Chalet a Bansko

“Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend ”

“Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!”

“Helpful staff, ”

“Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.”

“Warm and frindely people, structure near the gondola and the main street ”

“Zimer,personal und das esen war gut”

“Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value.”

“Excellent like always ”

“Nice hotel... very relaxing place... nice views to the mountains... comfortable rooms...excellent breakfast... we would like to return again and stay more...”

“Bell'hotel in ottima posizione, subito di fronte al corso con i negozietti”

“The staff really looked after me. I very much enjoyed my stay here - it was very peaceful :)”