Hotel vicino a Banterra Center - Carbondale

“Parking was horrendous/non-existent. Noise around the hotel was terrible. There is only one elevator in the center of the building so depending on where your room is and where you park, you might end up walking really far to your room and then back and forth to your car...nightmare. Upon entering the room, a foul odor. Dishwasher was rancid. That got better after we ran it. Garbage disposal didn't work and was full of rotten food. ”

“The arcade and restaurant on the website was not available. False advertising. The staff were friendly. Breakfast was pretty good. Could use some updating but for the price not bad.”

“G”

“Nice stay no issues”

“Pool and hot tub not working.”

“Room was clean and roomy. Staff very friendly. Dining options limited to one restaurant during week for dinner. The internet was an issue being slow in our room. The hvac was noisy so we turned it off. ”

“Room was very basic, it was clean. It was missing some furniture a lot of empty space. There was still food in the mini fridge from last guest. Weird smell in hallway on first floor. Parking lot has considerable amount of trash in it. ”

“When they say you get what you paid for that is a true statement when booking at this property. Friday there is no one at the desk but a guy on a robot to check you in. Once I got checked in the light did not work, holes in the wall, sheets were stained with god know what, holes in the sheets and worst of all a bedbug was found in the bed. All the property offer was a new room and my deposit. I was there for 5 minutes and left to a different hotel. Run far away from this place as fast as you...

“I’ve used quality inn before, and always been happy with my stay. The room I had at this location was not nearly as clean, it was pretty disappointing.”

“Loud due to being on the highway and by the airport”

“Yes”