Hotel a Bantval

“Support Team, ​I am writing to formally express my extreme dissatisfaction with my recent 9-day stay, booked through your service. ​We booked this accommodation specifically for three senior citizens, selecting a room configuration that included one king-size bed and one single bed to ensure their comfort and safety. However, upon arrival, we were provided with a double room and an extra mattress placed on the floor. ​Providing a floor mattress for senior guests—especially when a specific bed...

“Great place to stay . Clean ,great location and great customer service.”

“The location, layout and amenities were great, beautiful views, lovely private dunk pools from your balcony. Staff are very helpful and friendly, and the complimentary breakfast is great - three courses of yummy vegetarian surprises!”

“Excellent location! Manage Yashwant & the staff members were very cooperative. They outsource breakfast which was good. Overall, happy with our stay! ”

“Staying here has been the worst experience, forget other aspects, staff is not only incompetent but crooks as well. We booked classic room which was confirmed and when we reached the property, they claimed they are all booked and issue was with website. We had to settle for a much cheaper room since it was already late under the promise that they would refund the difference which they agreed to but never did. The room was smelly and there was no hot water. Staff acts oblivious to any issue if...

“Terrible hotel the rooms are not as advertised on also charged me a full the cancellation fee even though I did not check in and even informed them.”

“towel not cleaned , long waiting for check in ”

“Central location. Room were clean, but the linen and the towels could have been better. ”

“It was a good stay ”

“We are senior citizens and faced hardship, as elevator was not functioning properly for couple of hours. Due to this we cut short our stay from 2 to 1 night. Other points were OK.”