Hola Gianluca, agradecemos mucho tu comentario. ¡Gracias por tu reseña!Sentimos si tu estancia en nuestras instalaciones no fue del todo satisfactoria. No obstante, nos habría gustado saber qué aspectos no estuvieron a la altura de tus expectativas para saber cómo mejorar nuestros servicios. Las opiniones de los huéspedes son de suma importancia para nosotros en tanto que nos ayudan a prosperar.Esperamos tenerte de vuelta en tu próxima visita a Barcelona. ¡Hasta pronto! Mosaic Barcelona by Ona

Ciao Catia.Grazie per la tua recensione.Siamo molto contenti che il tuo soggiorno sia andato bene. Lavoriamo con grande impegno per garantire un'esperienza indimenticabile a chiunque venga a trovarci, e ci fa sempre molto piacere quando i nostri ospiti se ne vanno soddisfatti.Speriamo di poterti accogliere di nuovo all'Ona Hotels Mosaic. A presto!Ona Hotels Mosaic

Ciao Luigi,Siamo felici di leggere la tua recensione.Siamo molto contenti che il tuo soggiorno sia andato bene. Lavoriamo sodo per garantire un'esperienza indimenticabile a chiunque venga a trovarci, e ci fa sempre molto piacere quando i nostri ospiti se ne vanno soddisfatti.Non vediamo l'ora di poterti accogliere di nuovo al Ona Hotels Mosaic, per cui a presto! Ona Hotels Mosaic

Ciao Giancarlo,È un piacere leggere la tua opinione sul nostro hotel.Siamo molto contenti che il tuo soggiorno sia andato bene. Lavoriamo sodo per garantire un'esperienza indimenticabile a chiunque venga a trovarci, e ci fa sempre molto piacere quando i nostri ospiti se ne vanno soddisfatti.Ci farebbe molto piacere poterti accogliere di nuovo presso Ona Hotels Mosaic, per cui ti aspettiamo presto!Ona Hotels Mosaic

Gentile Bernadette,Grazie per il tuo tempo e per aver condiviso la tua opinione con noi. Siamo più che felici che tu abbia avuto un'esperienza piacevole. Il nostro team si impegna quotidianamente per soddisfare tutte le esigenze dei nostri clienti! Lavoriamo molto duramente per offrire ai nostri ospiti standard di servizio elevati e siamo lieti di sapere che hai avuto un'ottima esperienza con noi. Ti assicuriamo che i tuoi complimenti sono stati estesi ai membri del nostro team.Saluti,Ona hotels MosaicEsperienza degli ospiti Hotel Ona

Hi there Rosa! It’s great to receive such positive feedback! Thanks for taking the time to share.It is rewarding to know that you had such a pleasant stay and appreciated our high standards as well as our convenient location.We all hope to see you again on your next visit.Take care,Mosaic Barcelona by Ona

Hi there Stella! It’s great to receive such positive feedback! Thanks for taking the time to share.We're over the moon to hear that you felt safe and right at home during your stay - that's exactly the vibe we're going for! Your high marks on our room cleanliness and hotel condition truly make our day. It's great to know that our service hit the mark for you too.We all hope to see you again on your next visit.Take care,Mosaic Barcelona by Ona

Hello Jose! Thank you for this great review.It's fantastic to hear that Melissa and David made such a great impression on you, and we're thrilled that you appreciated the cleanliness of your room, our hotel's condition, the service, and the amenities. We always strive to maintain the highest standards to ensure our guests have a memorable stay. Your thumbs up means a lot to us!We look forward to welcoming you back on a future occasion. Best wishes,Mosaic Barcelona by Ona

Hallo Eric,danke für dein Feedback!Es freut uns zu hören, dass Du die Einrichtung Deiner Suite und das bequeme Bett genossen hast – das ist immer unser Ziel! Auch dass die ruhige Terrasse mit den Stühlen und dem Tisch zu Deiner Entspannung beitragen konnte, klingt wunderbar. Wir möchten uns für die Wartezeit beim Check-In entschuldigen. Manchmal kommt es vor, dass alle Gäste gleichzeitig ankommen, und wir bemühen uns dann, jeden so schnell wie möglich zu begrüßen. Dass kein Schrank im Zimmer war, ist Teil unseres modernen Designs, das auf eine offene Garderobe setzt. Wir hoffen, dass dies für Dich kein allzu großes Problem darstellte.Wir wünschen dir noch einen schönen Tag!Mosaic Barcelona by Ona

Hi there Tiffany! It’s great to receive such positive feedback! Thanks for taking the time to share.It's fantastic to hear you enjoyed the vibrant location and the plethora of dining options right on our doorstep. We're also thrilled that you found our hotel to be conveniently located near public transport, making it easy for you to explore the city. It's great that you had a positive experience with the cleanliness of your room and the level of service provided by our team.Regarding the lively atmosphere of La Rambla in the evenings, we hope it added to the charm of your Barcelona experience, even though it can be quite bustling. If there's ever anything we can do to make your stay even more comfortable, remember our team is always on hand to help.We all hope to see you again on your next visit.Take care,Mosaic Barcelona by Ona

Beste Marcel LouisBedankt voor de perfecte review!Het is geweldig om te horen dat de ligging van het hotel en de nabijheid van gezellige terrasjes je zijn bevallen. We zijn blij dat je hebt genoten van de gemakkelijke toegang tot lokale eetgelegenheden en transportopties. Het doet ons goed te horen dat de netheid van de kamer, de staat van het hotel en de service naar wens waren, hoewel we zien dat de kamerfaciliteiten niet helemaal aan je verwachtingen voldeden. We streven ernaar om voortdurend te verbeteren en waarderen je feedback.Warme groetjes van het hele team,Mosaic Barcelona by Ona

Hi there Carolyn,We'd like to say thanks for taking some time to share your feedback.It's great to hear that you enjoyed our facilities and found our team to be wonderful - we think they're pretty great too! While our rooms are cozy, we're glad they provided everything you needed for a comfortable stay. We always aim to maintain high standards of cleanliness and are delighted that you rated us well in that regard. Our hotel's recent renovation has certainly added a fresh and modern touch, and we're happy to know that it resonated with you.We do hope to welcome you back in the future. All the best.Mosaic Barcelona by Ona

Hi there Curtis, Thanks for letting us know about your stay.We're thrilled to hear that our staff made a good impression and that you'd consider staying with us again. It's fantastic that our prime location near Casa Milà and Casa Batllo added value to your stay. We aim to maintain a high standard of cleanliness and we're glad that this reflected during your visit.We look forward to seeing you again. Cheers,Mosaic Barcelona by Ona