Hotel in zona Barrio de la Presa, Guanajuato

“Desgraciadamente nuestra experiencia fue mala. Nos tuvieron que cambiar de habitación porque no lograron hacer que la pantalla funcionara (esa en realidad no es parte de la mala experiencia). En la nueva habitación, el baño no tenía ventilación, nunca hicieron limpieza y eso que si tenían su sobre para la propina, la luz exterior de las áreas comunes es tan fuerte que ilumina toda la habitación sin cortinas suficientes por lo que el descanso no fue el ideal. Para entregar la habitación de plano...

“Beautiful mansion from the colonial period with a few suites all very comfortable and clean. A little far from the city center (15 min walk) but worth the way.”

“We had a room with no window which was not communicated. Loud music from staff playing music on phone blasting through the hallway. Building is nice and area too”

“il personale e' stato eccezionale e la pulizia impeccabile, purtroppo la stanza necessita una rinnovazione: il muro era scrostato e c'erano vari buchi nella parete”

“The property is very clean, cozy and comfortable 😌 highly recommended.”

“Todo bien”

“Excelente servicio”

“Súper bonito el hotel”

“We highly recommend Casa Estrella. It is a lovely place. The views are incredible. The rooms comfortable the staff friendly and helpful. We have stayed there before and will stay there again.”

“10/10 everything! This hotel, the location; the staff and everything about this hotel is amazing”

“Excelente hotel con excelente ubicación”

“Loved hotel and nice location”

“Loved the place”

“The best great custimer care. Good position quality price. Went above and beyond to assist customers. Real mexican and professional”

“The location was a bit far from downtown, specially going to location as it was a steep incline. The shower floor was slippery since it had same tile as the walls. This created a dangerous situation if one takes a shower barefoot.”

“Very kind and helpful staff. The location and the atmosphere are also great. I would definetely recommend this place to others!”