6/10 Soddisfacente
Ryan J.
Viaggio di lavoro, Viaggio con la famiglia
30 dic 2025
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This hotel is new, and it feels like it was built with utility in mind. That's not necessarily a bad thing, but 'cozy' is not a word that would be used to describe it. We booked the largest suite since we would be staying and working there for 5 days. It was spacious, but it lacked amenities that would have made our stay more enjoyable - better lighting in the bedroom, a comfortable chair or two in the living area, extra blankets, etc. Beds were comfortable, but our room was loud due to traffic noise. Unfortunately, the staff wasn't particularly hospitable. You don't realize how much a hotel's 'vibe' depends on the attitude of the staff until the attitude is unwelcoming. Hospitality matters, and I don't think it was a priority here. I felt terrible for the person who checked us in. She was gracious but struggled to find our reservation/room and required assistance from a coworker (a young man named Alex) who obviously had more experience with the computer system. He was rude to her and never acknowledged or addressed me, though I was standing right there. It was obvious she was interrupting him (he made sure she knew it), and he was annoyed. Awful (and awkward) first impression. The included breakfast was okay - we've had worse, and we've also had much better. The exception was the coffee, which was quite good, and we were grateful to take some to-go each morning. If you stay here, expect a utilitarian experience. If you need a place to sleep close to the highway, it'll do.
Ryan J.
Soggiorno di 5 notti a dicembre 2025
