Hotel vicino a Bear Den Zoo and Petting Farm - Waterford

“Staff, breakfast, cleanliness are all great. I’ve stayed multiple times in several different rooms. My only complaint are the mattresses are not comfortable. I have back issues and need a firm mattress and every bed I’ve slept on seems like they are old and broken down.”

“I have never stayed at a hotel with a staff like this one. I actually received a phone call from them saying that I could check in at 2:00, in response to a request made by me the day before. They also volunteered a meeting room for us to use for a 2-hour murder mystery. The breakfast was excellent and the staff was constantly replenishing the food and tidying up the area. The desk staff was friendly and the room was clean.”

“Great stay! Clean quiet hotel.”

“Breakfast was so bad. Its really cheap and bad.”

“Booked reservation with Expedia in February and paid for it completely! Arrived last night with our confirmation # only to find the Hampton Inn did not have a room for us!! Supposedly the room was canceled ....by some company in SHANGHAI CHINA!!! How do we trust reservations that can be canceled like that.... that are also prepaid?”

“Worth the $$”

“Great customer service All the employees were very friendly Very clean & delicious breakfast Definitely would recommend this hotel”

“Suggestions: There could be extra towel holders”

“The room was clean and the AC was a necessity”

“No coffee maker, no extra toilet paper, fan in bathroom was extremely loud, front desk staff spoke broken English, and they would not except my membership for points.”