Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very unhappy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have great experiences with Village Properties generally but this was not one of them unfortunately. The listing doesn't mention that there are train tracks and that the train runs both late at night and into the early morning hours. The first day we discovered this and asked to be relocated and they said they weren't willing to do that. I suppose I would understand if it had been disclosed to us in advance but it wasn't. I feel like that's really dishonest and was upsetting to wake up every night at least once at 2AM or something to it. I love trains, they're awesome, but not in that circumstance.Beside that we have kids and found it to be not great for kids. The floors this and slam the whole time throughout the whole house and it echoes to every room. There's no where to be that's quiet if you have anyone walking around much less kids. The stair case is a major major hazard. It has these lips on the end of every step. I tripped and fell. My wife tripped an fell. My 2 year old tripped and fell face first twice, thankfully I caught up. There was no baby gate available, although we didn't ask for one and I suspect they could have provided it. The pictures made the bunk room look much bigger, it was cramped and there was a lamp standing in between the bunks by the curtains so it kept being a hazard to get knocked over.Lastly, there weren't any dead bolts or latch locks on any doors. So our little kids wandered outside twice.Overall it was stressful and unpleasant. But Village will probably see this and reach out because they are generally a great company and have been extremely accommodating at our other rentals in the area. Most of these are fixable problems.
