Dear LUCIO CORRADO,Thank you for your positive feedback! We're delighted to hear that you found our hotel conveniently located near Spittelmarkt. We hope you had a pleasant stay and look forward to welcoming you back in the future.Best regards,PelinGuest Experience Team

Dear Matteo,Thank you for awarding us a perfect score and for your kind comments. We are thrilled to hear that you found our hotel to be well-kept and appreciated its quiet location near the Spittelmarkt subway station. We aim to provide a comfortable and pleasant stay for our guests, and it's great to know that we succeeded in your case.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit.Kind Regards,PelinGuest Experience Team

Dear paulo newton,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards, CRM Management

Dear Guest Filippo,Thank you very much for staying with us. We are pleased to read that we were able to deliver an excellent stay. Thank you for your positive feedback about our hotel. We apologise for any misunderstanding you may have experienced. We want you to know that we care about all the suggestions and complaints of our guests. Your negative notifications will be shared with the management. You can be sure that we will take the necessary actions.It will be a great pleasure to welcome you back again in the future.Best Regards,Crm Management

Dear Simone,Thanks for taking the time to review your stay at our hotel. We are glad that you enjoyed your stay. We want you to know that we care about all the suggestions and complaints of our guests. Your negative notifications will be shared with the management. If you would like a larger room, you are welcome to choose one of our business or superior rooms for your next stay. We hope to welcome you back in the future.Kind regards,CRM Management

Dear Valuable Guest Giuseppe,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

Dear Emiliano ,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Hotel. We are very happy that all you expectations were fully met and that you enjoyed your time here to the fullest! Of course we hope to welcome you all again in the near future, for many more unforgettable stay experiences! It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Dear Guest,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Comfort Mitte Berlin Hotel. We are very happy that all you expectations were fully met and that you enjoyed your time here to the fullest! Of course we hope to welcome you all again in the near future, for many more unforgettable stay experiences! It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Dear guest, many thanks for your review. Of course we will fix the heating directly. Best regards,

Dear Daniele, we want to thank you for your great feedback to your stay at our TITANIC Comfort Mitte. It is a great pleasure for us that we could satisfy you completely. Best regards,

Dear guest, many thanks for reviewing your stay. Our matrasses are usually very popular with our guests.

Dear valued guest, with a lot of joy I have read your feedback to your stay. We want to thank you and will be happy to welcome you again. Best regards, Tino Schmidt Back Office Manager

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Dear value guest, we want to thank you, that you have taken your precious time for your feedback! It was a pleasure for us to accommodate you in our wonderful TITANIC Comfort Mitte. Best regards from Berlin, Tino Schmidt Back Office Manager TITANIC Comfort Mitte

Dear christian,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. Should you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Kind Regards,PelinGuest Experience Team

Dear dominique christine,Thank you for your valuable feedback! We're glad to hear that you enjoyed your stay overall. We understand your concern about the room size and would like to inform you that we offer larger rooms such as our Business and Superior rooms, which may better suit your preferences. We hope to have the opportunity to welcome you back and provide you with an even more comfortable experience in the future!Kind Regards,PelinGuest Experience Team

Dear dominique,Thank you for your feedback. We appreciate your insight and would like to inform you that we also offer larger rooms, such as our business and superior rooms, which provide more storage space for your convenience. We hope to welcome you back soon for an even more comfortable stay!Kind Regards,PelinGuest Experience Team

Dear Luis,Thank you so much for your glowing review! We're delighted that you had such a wonderful experience during your stay with us. Your perfect rating means a lot to us, and we're thrilled that you enjoyed our hotel. If your travels bring you back to the area, we would be honored to welcome you again!Kind Regards,PelinGuest Experience Team

Dear Barbara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff pleasant and helpful, and that they were able to assist you in planning your day.We're sorry to learn that the quality of our food and bathroom amenities did not meet your expectations. Your comments are valuable to us, and we will review our offerings to ensure they meet the standards our guests deserve.Regarding the room size, we understand your concerns and apologize for any inconvenience caused. We strive to provide comfortable accommodations at competitive prices, and we will take your feedback into consideration as we continue to improve.We're glad to hear that you appreciated our central location and the friendliness of our staff. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best Regards,Dilan,Guest Experience Team

Dear Francis,Thank you for taking the time to share your experience with us. We're thrilled to hear that you found your room clean and comfortable, and that our team members made you feel welcome during your stay.Ensuring our guests have a pleasant and comfortable experience is our top priority, and we're delighted to know that we met your expectations in this regard.We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay.Best Regards,Dilan,Guest Experience Team

Dear Wilfried,Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found our hotel's central location convenient for your stay.We apologize for the issues you encountered with the room, including the wonky thermostat and the loose toilet. Providing a comfortable and well-maintained environment for our guests is important to us, and we regret any inconvenience these issues may have caused during your stay.Please rest assured that we will address these maintenance concerns with our team to ensure that they are promptly resolved and that future guests do not experience similar issues.We appreciate your understanding and hope that despite these challenges, you were still able to enjoy your time with us.Kind regards,Dilan,Guest Experience Team

Dear Julie,Thank you for taking the time to share your feedback with us regarding your recent stay.We apologize for any discomfort you experienced due to the issues with the air conditioning in your room. Our maintenance team has been promptly notified to address this matter to ensure our guests' comfort in the future.We regret any confusion regarding the swimming pool as our hotel does not feature one. We apologize for any inconvenience this may have caused and appreciate your understanding.Your suggestion for tea and coffee options in the room is noted, and we will certainly consider this for future enhancements to improve our guests' experience.We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Kind regards,Dilan,Guest Experience Team

Dear Eric,Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you had an excellent stay at our hotel.It's wonderful to know that you enjoyed our breakfast offerings, found our bar to your liking, and experienced the friendly service provided by our staff. Your kind words mean a lot to us and will surely be shared with our team.We're committed to maintaining the high standards that you experienced during your stay, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.Kind regards,Dilan,Guest Experience Team

Lieber Johannes,vielen Dank für Ihre hervorragende Bewertung Ihres kürzlichen Aufenthalts in unserem Hotel. Es freut uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt zufrieden waren und wir hoffen, dass wir Ihre Erwartungen erfüllen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear Kelly,Thank you for taking the time to share your detailed feedback regarding your recent stay with us.We're pleased to hear that overall you had a positive experience and that you found our staff to be helpful. We apologize for the initial oversight regarding your room request, but we're glad that we were able to accommodate your needs promptly and that you found the twin accessible room comfortable.We appreciate your constructive feedback regarding the bathroom accessibility and have taken note of your comments regarding the shower hose and towel rack placement. Rest assured, we will review our accessible room design to ensure that it meets the needs of all our guests, including wheelchair users.It's wonderful to hear that you enjoyed the quality of our restaurant's pizza and that you found our hotel to be clean, quiet, and well-equipped with good facilities. We're also glad that you appreciated the convenience of the tap water being drinkable.Regarding the breakfast pricing, we understand your concerns and will take your feedback into consideration for future adjustments.We're sorry to hear about the inconvenience caused by the lift for wheelchair access. We strive to provide a welcoming and accessible environment for all our guests, and we will review our accessibility procedures to ensure a smoother experience for guests with mobility needs.We're grateful for your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Kind regards,Dilan,Guest Experience Team

Dear Santa Maris,We're thrilled to hear you had a fantastic experience during your stay with us! Your perfect rating means a lot to us. We're constantly striving to provide the best service possible, and it's always rewarding to receive positive feedback. If you ever find yourself back in the area, we'd love to welcome you again!Kind Regards,PelinGuest Experience Team

Dear Gianmarco,Thank you so much for your kind rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you ever find yourself in the area again, we would be honored to welcome you back for another fantastic stay.Kind Regards,PelinGuest Experience Team

Lieber Gast Damjan,vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihnen die Zimmergröße nicht zugesagt hat. Wir möchten darauf hinweisen, dass wir auch größere Zimmer sowie Business- und Superior-Optionen anbieten, die möglicherweise besser zu Ihren Bedürfnissen passen.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in einem unserer geräumigeren Zimmer willkommen zu heißen und sicherzustellen, dass Ihr Aufenthalt Ihren Erwartungen entspricht.Mit freundlichen Grüßen,PelinGuest Experience Team

Lieber Gast Harald,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns leid zu hören, dass das Frühstück nicht Ihren Erwartungen entsprochen hat und dass es Probleme mit der Dusche gab. Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass diese Punkte verbessert werden.Wir hoffen, dass Sie uns trotzdem eine weitere Chance geben, Sie in Zukunft besser zu bedienen.Mit freundlichen Grüßen,PelinGuest Experience Team

Dear Anna,Thank you for your kind words! We're delighted to hear that you found our staff super friendly and enjoyed the comfort of our beds. Providing excellent service and ensuring our guests have a comfortable stay are top priorities for us. We look forward to welcoming you back for another fantastic experience in the future.Best regards,PelinGuest Experience Team

Dear Isabella,Thank you for choosing our hotel for your stay! We appreciate your feedback and are glad to hear that you had an overall positive experience. If there's anything specific you think we could improve on to make your next stay even better, please feel free to let us know. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay!Kind Regards,PelinGuest Experience Team

Dear Eline,Thank you for taking the time to leave us a review. We're pleased to hear that you enjoyed your stay overall and that you rated us highly. Your feedback is important to us, and we appreciate your support.If there's anything specific that we can improve upon to earn that fifth star next time, please don't hesitate to let us know. We're always striving to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future for an even better stay.Best regards,PelinGuest Experience Team

Lieber Gast Asli,vielen Dank für Ihr freundliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns sehr zu hören, dass Sie unser Hotel als sehr schön empfunden haben und Ihr Zimmer als besonders sauber und ruhig wahrgenommen haben.Ihr Lob bedeutet uns sehr viel und wir freuen uns, dass wir Ihren Erwartungen gerecht werden konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen angenehmen Aufenthalt zu bereiten.Mit herzlichen Grüßen,PelinGuest Experience Team

Dear Olivia,Thank you for choosing to stay at our hotel and for taking the time to share your experience. We are delighted to hear that you found our hotel to be lovely and well-suited for a short city break. It's great to know that you appreciated our convenient location within walking distance of good transport links, attractions, and dining options.We appreciate your feedback regarding the firmness of the beds and the room temperature. We understand that personal preferences vary, but we are glad that opening the window helped to make your stay more comfortable. Please know that we always strive to ensure our guests have a pleasant and restful experience, and your comments will be taken into consideration as we continue to improve.We are thrilled to hear that you would stay with us again, and we look forward to welcoming you back on your next visit to the area. Kind regards,Dilan,Guest Experience Team

Dear Wolfgang,We appreciate your feedback and take your concerns seriously. Your satisfaction is our top priority, and we're committed to improving based on your suggestions. Please don't hesitate to reach out to us with any further suggestions or complaints – we're here to listen and ensure your future stays are even better. Thank you for choosing us, and we hope to welcome you back soon.Kind Regards,PelinGuest Experience Team

Sehr geehrter Stefan,vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts in unserem Hotel erlebt haben.Es tut uns sehr leid zu hören, dass Ihr Zimmer nicht den Standards entsprach, die wir für unsere Gäste sicherstellen möchten. Haare im Bett und eine nicht funktionierende Dusche sind inakzeptabel, und wir werden sicherstellen, dass unsere Reinigungskräfte und Wartungsteams diese Angelegenheiten umgehend angehen.Wir bedauern auch, dass das Frühstück nicht Ihren Erwartungen entsprochen hat. Ihr Feedback ist wichtig für uns, und wir werden sicherstellen, dass unsere kulinarischen Angebote verbessert werden, um den Bedürfnissen und Vorlieben unserer Gäste besser gerecht zu werden.Es freut uns jedoch, dass Sie ansonsten mit Ihrem Aufenthalt zufrieden waren. Ihre Zufriedenheit ist uns wichtig, und wir möchten sicherstellen, dass Sie bei Ihrem nächsten Besuch ein rundum angenehmes Erlebnis haben.Wenn Sie uns eine weitere Gelegenheit geben würden, uns zu beweisen, würden wir uns freuen, Sie bei Ihrem nächsten Besuch persönlich zu betreuen.Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear Martin,Thank you for taking the time to share your feedback with us! We're glad to hear that overall, you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your honesty in providing us with a rating of 4 out of 5.We hope to have the opportunity to welcome you back in the future and provide you a great experience.Kind regards,PelinGuest Experience Team