Hotel vicino a Billy Rogers Arroyo Park - El Paso

“Great service ”

“We went for my husband's birthday. We had a great time. Hotel was beautiful, clean and staff was very courteous. Food was delicious too”

“Camera pulita, personale poco friendly. Colazione pessima”

“Great locale.”

“Book with caution, this is definitely more of a party hotel. The property plays loud music until 1–2 AM, and if you’re a light sleeper, you will absolutely hear the music and bass from your room. Unfortunately, they do not make this clear until check-in. There is a waiver box buried on the second page of the check-in documents that says, “I accept that music will be played until 2 AM.” By that point, getting a refund through Expedia is unlikely, which feels a bit like a trap. We went to bed...

“Hotel in posizione centrale per visitare Downtown, con comodo parcheggio gratuito e colazione inclusa. Camere molto carine; solo un po' rumorose quelle che danno sul lato della strada di scorrimento dietro. Un buon paio di tappi per le orecchie risolvono la cosa, però.”

“Great location and staff was awesome! Only downside was our AC wasn’t cooling. ”

“Bathrub full of hair stuck to shower walls. 1st morning people start drilling and banging remodeling no warning charged elevated prices due to an event. 2nd day wake up at 5:30 fire alarm doesn’t turn off until 7:30+ then remodeling starts at 8:30 Complained to staff nothing done about it charging 250+ a night while renovating and no warning of renovations. 100% not happy 100% nothing done about it. No sleep felt robbed too it off have to wait 20 minutes for someone to open and close a gate...

“Quando ho prenotato c’era scritto che la mia camera aveva il bagno privato. Quando sono arrivata ho scoperto che non era così. Nonostante gli avessi fatto vedere la prenotazione si sono rifiutati di assegnarmi la camera per cui avevo prenotato e piuttosto hanno preteso che pagassi 60$ in più per avere anche il bagno privato. Dopo 25 ore di viaggio mi sono arresa con riluttanza. La camera era discreta. Altro problema: non c’era il Wi-Fi. Sono stata per tutto il soggiorno senza connessione,...

“It is dirty. The first set of sheets were full of dog hair”

“The property was so unique and charming! The room was spacious and decorated impressively. There were no issues with checking in or out of the room. I felt safe with the codes on both doors to the residence and room. The bed was comfortable and the AC worked very well. I didn’t use the kitchen area, but for a longer stay, I would definitely feel comfortable cooking! It was quiet the entire stay, and it is located in a decent area that I felt safe walking to and from. I am overall very impressed...

“Stanza che affacciava sul parcheggio, dotata di sole tende oscuranti (quelle notturna), la scelta è stata: zero illuminazione o zero privacy. La tenda del bagno non era impermeabile, quando ce ne siamo accorti il bagno era già tutto allagato. La “colazione” è stata la ciliegina sulla torta, allego alla recensione delle foto scattate alle 8 AM. ”

“Made our reservation on Expedia, when we arrived at the hotel they indicated they had no reservation and had no room for us. Us. So we had to go elsewhere to find a room. Called Expedia to complain and they said a refund would be at the discretion of the motel. They said it would be up to us to work it out with a motel but they would advocate for us.”

“Food was good ”

“NO ME GUSTO LA ATENCION, LIMPIEZA FATAL TODO, EMPIEZO EL CONTROL EN MALAS CONDICIONES NO SUBIA NI BAJABA VOLUMEN, NO BARREN LAS HABITACIONES, LOS COLCHONES MUY AGUADOS EL REFRI CONGELA EN LA PARTE DE ABAJO, PERSIANA NO SUBIA, LOS ENCHUFES NO SERVIAN PARA CARGAR NUESTRO CELULAR LO PEOR NO HABIA PAPEL DE BAÑO BAJE A DECIRLES Y QUE ME LO MANDABAN Y NUNCA FUERON, TUVE QUE SALIR A COMPRAR OTRA COSA PEOR EL DESAYUNO NO HABIA NADA NI CAFE, ESTABA TODO SOLO LO COMPARO CON MIS OTRAS ESTANCIAS Y NADA QUE...