Hotel a Bison Valley

“The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

“Excellent place in the natural environment. People are very friendly and professional here.”

“Spotlessly clean room, great staff, all amenities, good homegrown food”

“Peaceful, relaxing, charming. ”

“Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. ”

“Exceptional resort wonderful food cooked to perfection excellent staff we were very impressed especially one young man called jerry nothing too much trouble best stay in india”

“Hotel itself is up a very steep hill and a bit far from Munnar, only suitable if you have a driver. The staff are what make this hotel and the views. The hotel itself is quite noisy as the rooms are around an atrium and not we’ll sound proof. We were unfortunate to stay when a large Indian family were also visiting and they were extremely noisy going between rooms and shouting in the corridor/atrium. The staff moved our room and helped as best they could.”

“Such a dreamy resort set in the forest-the most perfect setting which makes you feel like you are in paradise. The room was spacious with break-taking views, the staff were pleasant and food was top rated. The room was clean but not quite to western standards-some small touches would address this. The hotel offers a number of activities throughout the day-this is a great touch.”

“Fabulous staff members, Azad and Sharma just to name a few. Incredible ambience. Every staff members contributed to make our stay memorable.”

“Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. ”

“Friendly attentive staff. Clean room. Nice location. Lovely bird song, flowers and nearby Tea Plantations and vuewpoints”

“Its a good property. ”

“Good”

“Excellent pristine Resort: to spend a week away from the City pollution.”

“Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!”