Hotel vicino a Black Bayou Lake National Wildlife Refuge - Monroe

“I would definitely stay here again. It was clean, the concierge was very helpful, the saltwater pool was refreshing, and our kids appreciated the extra space in the room.”

“The accommodations were beautiful, the breakfast was delicious and the whole experience was perfect. Can’t wait t come back.”

“Could not access wi-fi. Difficult vrs other hotels. T V was a little difficult as you could not direct input the desired station”

“We were there eight nights and I had to ask to have the room cleaned. After it was cleaned there weren’t any hand towels or bath mat left and the dish towel wasn’t replaced. I call down to ask to have some brought up and they said Housekeeping has gone home and for me to go to the desk and get them not the best customer service. Also the toilet I had to ask to have cleaned it had a yellow staining on it, the tub, horribly stained and chipped. The bathroom door seem coming apart and soiled. I’m...

“Elevator was broken clerk checked us in without telling us. Assigned us to fourth floor and told me my handicapped wife would have to climb stairs. Very rude and unprofessional man. Claimed to have emailed us about situation which was not true. Very rude and will try to avoid this chain in my travels.”

“Our room was nice and clean. The breakfast good, but we were a little disappointed that there wasn’t any bacon, or waffle machine. The location of the hotel was great. Would definitely stay again.”

“Room was dated for $197.00 a night. Breakfast was good but $15.00 per person. People were nice and helpfull.”

“Room was clean staff very nice park was great lots of space overall 10/10”

“My only complaint is the A/C unit was so loud that it made sleep next to impossible. I doubt I slept more than one or two hours the two nights I stayed there. Otherwise, the hotel was acceptable, the staff friendly, and the property was clean.”

“The property was not clean in common or rooms.”