Hotel vicino a Black Mountain Nature Reserve - Canberra

“Overcharged fee after checkout. Be careful with your bill”

“Great location. Lovely facilities and staff.”

“Really nice place to stay. When we arrrived, our deluxe studio room was next to the elevator( a pet peeve), so requested a swap (from one that faced the parliament to one that was on the other side of the building. It was no hassle for the bloke on the front desk, who was super-nice, and the alternate room was actually bigger and better IMHO. Had a dinner and a breakfast in the downstairs restaurant, too. Both times, the food was excellent!”

“Staff were so friendly and helpful. Beds comfortable, room well appointed”

“Esperienza ottima. Un solo problema di infiltrazione acqua dalla finestra a causa della pioggia”

“The first room we had a toilet that won't stop running, the main tv had had the aerial ripped out so wasn't working. The cutains in the loungeroom were ripped. The carpet in the fining room had a big bare patch.There was dirty crockery in the cupboard. We got moved to another room which had the basin in the ensuite all cracked and the tv in the bedroom wasn't working. One of the toilets was also running all the time. All in all the property maintenance seemed non existant and the reception staff...

“Todo muy bien, muy cómoda y excelente vista, ubicación y ambiente”

“Bed too soft for 2 people”

“Paid for a roll away bed for one family member and it was awful, uncomfortable and lumpy. Asked for it to be exchanged and was given an even worse one instead. When I spoke to the concierge, she said they fully booked and couldn’t do anything about it. There was a large, visible gap in the bathroom door, affording compromised privacy. The poor shower design meant that water saturated the entire bathroom when the shower was used. The room’s fridge leaked onto the carpet which was...

“Great stay overall, staff were super helpful.”

“Clean”

“Good”

“Camera spaziosa e attrezzata. Canberra una città artificiale. Brutta copia della Male di whashington”

“The room was fine, the hotel was clean and the limited interactions I had with staff were friendly and helpful. The only issue is that the parking is terrible. The hotel carpark is tiny and fills up quickly and the street parking around the hotel is all time limited. If you are travelling for work or are an early riser then this hotel is great but if you are looking for a relaxing stay where you can sleep in, this is probably not the place for you.”

“Room: was little cold Carpet was not clean and old Staff: was kind and friendly Breakfast: it was okay Bar: Bar area was the best to stay for evening time till late.”

“The parking was being redone upon my stay but other than that everything was pretty well catered for your needs”

“Hotel is great as usual, however check-in was a shambles and room didn’t have all amenities- not good enough given price”