4/10 Scarso
Diane
28 apr 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Terrible place.
I arrived after midnight and was very tired. The woman at the front desk was nice and check in was easy.
The hotel has been nicely renovated with warm colours, lovely decor, and the corridors are bright.
In my room, the floors could use sweeping, the sheets were smeared with makeup, pillow cases were dirty, and one of the shower walls had black hair across it. I’m blond. I called for clean sheets and put them on myself.
The next morning I went to have the continental breakfast. The counters were messy. It was all cheap, high sugar, low nutrient foods. No protein at all. At least there was whole wheat bread and I ate a toast.
The man at the counter said he was the manager and he clearly didn’t care that my room was dirty. Like a robot, he responded the same as he does to these bad reviews and kept doing what he was doing. He never even looked up. I asked him if he cared that my room was dirty and he repeated his robotic comment. I told him that the staff won’t care about the hotel as long as he doesn’t care. He just ignored me.
I will not return to this place.
Diane
Soggiorno di 1 notte ad aprile 2024