6/10 Soddisfacente
Viaggiatore verificato
27 ago 2018
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
small room in the centre of Bonn
Rooms are located in the center of Bonn, near restaurants, attractions and, most important, bus/tram stops. The real problem of this structure is the organization. At our arrival, as communicated by the structure, we made the check in at the restaurant. First of all, they gave us the key of a room already occupied by another person, so we had to performed by our own the check in using the computer at the entrance of the structure trying to understand the correct number of our room. Another problem was the payment. If you have problem to accept payment by credit card, write it on the room presentation. We had to come back 3 times at the resturant to pay just because every time there was some problem related to the owner of the structure. For us was very stuffy, because we were there for work, so we had to plan our schedule to get back to the restaurant. To be honest, the girl at the restaurant was Always very kind, but this issue has affected mostly our judgment on the structure. I hope that in the future the owner will take into account this question and will solve it.
Nothing to say on the room, the problem was that we spent 5 days in Bonn and nobody arrived to clean up the room or, it was really bad, to give us toilet paper...we had to buy it by our own at the supermarket.
As said previously, I would advise this structure for position and the price, but there are a lot of things to work on it.
Viaggiatore verificato
Soggiorno di 5 notti ad agosto 2018