1 bedroom, in-room safe, desk, iron/ironing board

Recensioni per Red Roof Inn PLUS+ Boston - Woburn/ Burlington

2.5 out of 5

Recensioni

6,8
Valutazione di 10 - Eccellente. 285 su 1004 recensioni" "
Valutazione di 8 - Buono. 256 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 179 su 1004 recensioni" "
Valutazione di 4 - Scarso. 138 su 1004 recensioni" "
Valutazione di 2 - Terribile. 146 su 1004 recensioni" "

7,0/10

Pulizia

7,4/10

Personale e servizio

6,4/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Marie-Josée

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

paul

Mi è piaciuto: Personale e servizio
Smoking area outside was outside of rooms and was a gathering place. People hung out there smoking and drinking for hours. Too noisy.
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 30 apr 2024
Sorry for your recent experience.

4/10 Scarso

Émile

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room wasn't clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 30 apr 2024
Sorry for your recent experience.

10/10 Eccellente

Magid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 30 apr 2024
Thank you for the feedback!

6/10 Soddisfacente

Lissen

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The room/bathroom was surprisingly clean and tidy considering the hotel building, elevators, hallways were very old, old carpets, dirty walls, in need of repairs and improving. Nice staff but we didnt really intract with them much. The place/location and even other "visitors' didn't look necessarily like tourists. We bumped into some ladies coming into the hallway, into a room with a grocerystore cart and bags of stuff in it, not necessarily groceries as if they lived in the building. Didn't feel very much like a hotel but a live-in motel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 29 apr 2024
Sorry for your recent experience.

6/10 Soddisfacente

Carlene

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
The hotel was good for one night that we spend in Boston, because it’s close by car. It was clean, but need some maintenance.
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Sorry for your recent experience.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 25 apr 2024
Hello Jennifer,I am pleased to have had you as our guest at our Red Roof Plus+ Boston Woburn/Burlington. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 Scarso

Matthew

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property shows its age. The room was fine to lay our heads but step outside and it’s smelly, dirty and run down. The fact that they have a pool, but guests don’t have access is just silly. Door lock was broken, alarm clock broken.. and replacement wasn’t available when I asked. Not staying again at this location and would recommend against for others that can afford a little more.
Soggiorno di 4 notti ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Sorry for your recent experience.

10/10 Eccellente

Henry

Good
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 22 apr 2024
Thank you for the feedback

8/10 Buono

Benoit

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, quiet and well located.
Soggiorno di 1 notte ad aprile 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 21 apr 2024
Hello Benoit,Thank you for giving us a 4 out of 5 score on our review. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guest with the convenience of our location and our clean and quiet facilities. We hope you choose to stay with us again here at our Red Roof Plus+ Boston Woburn/Burlington.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terribile

Lillian

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 18 apr 2024
Sorry about your recent experience.

4/10 Scarso

yuichi

Soggiorno di 5 notti ad aprile 2024

4/10 Scarso

Miao

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Oshane RediResponse Specialist , il giorno 14 apr 2024
Hello Miao, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

4/10 Scarso

Julia

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
noisy, the curtains did not roll so I had to leave them open on one side, promised coffee in lobby, none existent
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 12 apr 2024
Sorry for your recent experience.

10/10 Eccellente

Juan

Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 1 mag 2024
Thanks for the feedback!

10/10 Eccellente

Riot Rant

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 10 apr 2024
Thank you for the feedback!

4/10 Scarso

Erin

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was the cheapest place to stay in the Boston area so we knew it wasn’t going to be great. The room was not very clean - for example, there were weird white stains on the desk. The coffee machine was full of dust so we asked the front desk for a new one, which they quickly provided. On the first night, another guest’s dog was barking in the hallway at around 10:30 pm. Other than that, it was quiet. The area is not as sketchy as some reviews made it seem, and there are lots of stores and restaurants conveniently nearby. The hotel is in poor condition - there were water marks on the ceiling, peeling paint on the walls, the mattress was old, and there were rips in the bedding. You get what you pay for, I guess.
Soggiorno di 3 notti ad aprile 2024
Risposta di OnielRediresponse Specialist, il giorno 8 apr 2024
I want to thank you Erin, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. It's nice to read that you took liking to our prices, staff and hotel's convenience, however, our apologies for the inconveniences such as the dog's barking. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Buono

Jocelyn

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
..
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 2 apr 2024
Thank you for the feedback!

8/10 Buono

Gislaine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 2 notti a marzo 2024
Risposta di Adraine Rediresponse Specialist, il giorno 1 apr 2024
Hello Gislaine,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I appreciate your 4/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Eccellente

Aitza

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buen lugar regreso en una próxima ocasion
Soggiorno di 1 notte a marzo 2024
Risposta di Adraine Rediresponse Specialist, il giorno 31 mar 2024
Prezada Aitza,Obrigado por dedicar seu tempo para preencher nossa pesquisa com hóspedes. Agradecemos seus comentários sobre sua recente estadia no RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON. É ótimo ler que você considerou nosso hotel um ótimo lugar para ficar. O feedback dos nossos hóspedes é sempre bem-vindo na Red Roof, pois nos esforçamos para melhorar continuamente a qualidade dos nossos serviços.Obrigado novamente por compartilhar sua experiência. Esperamos vê-lo em suas futuras viagens.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

4/10 Scarso

Heather

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There is tons of trash all around
Soggiorno di 2 notti a marzo 2024
Risposta di Olivia RediResponse Specialist , il giorno 30 mar 2024
Hello Heather, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. I am disappointed you had a less than satisfactory experience, prompting your 2/5 score. The situation you described regarding the tons of trash all around is truly regrettable. I am very sorry for experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

4/10 Scarso

Glen

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Did not get my full deposit back, left room as found it aside from trash can had trash in it upon leaving
Soggiorno di 2 notti a marzo 2024
Risposta di Management , il giorno 28 mar 2024
Sorry for your recent experience.

4/10 Scarso

Monique

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There were pit bulls in the room accross from mine just barking at everything
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 27 mar 2024
Sorry for your recent experience.

8/10 Buono

Shannon

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a last minute booking. Everything was good.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 25 mar 2024
Thank you for the feedback.

6/10 Soddisfacente

edward

Soggiorno di 1 notte a marzo 2024
Risposta di Recordo, Rediresponse Specialist, il giorno 24 mar 2024
Hello Edward, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Eccellente

Meruyert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed everything!
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 21 mar 2024
Thank you for the feedback!

2/10 Terribile

Alicia

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 20 mar 2024
Sorry for your recent experience.

10/10 Eccellente

Reginaldo

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Kerry-Lee RediResponse Specialist, il giorno 15 mar 2024
Dear Reginaldo, We at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Buono

Mattis

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 13 mar 2024
Thank you for the feedback!

10/10 Eccellente

Oksana

Good
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 13 mar 2024
Thank you for the feedback!

6/10 Soddisfacente

Tracy

Soggiorno di 2 notti a marzo 2024
Risposta di Adraine Rediresponse Specialist, il giorno 31 mar 2024
Hello Tracy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Terribile

Daniel

Viaggio di gruppo
This must be a joke asking this question, pictures online are deceiving, I guess you get what you pay for, the only thing decent about this place is the sink
Soggiorno di 3 notti a marzo 2024
Risposta di Olivia RediResponse Specialist , il giorno 10 mar 2024
Thank you, Daniel, for telling us about your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. The situation you described is truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beds and bathroom was clean
Soggiorno di 1 notte a marzo 2024
Risposta di Olivia RediResponse Specialist , il giorno 10 mar 2024
Thank you, Robert, for telling us about your stay at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. I am glad that you were pleased with the cleanliness of your bed and bathroom. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Bikram

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great.
Soggiorno di 1 notte a marzo 2024
Risposta di Management , il giorno 8 mar 2024
Thank you for the feedback Bikram!

4/10 Scarso

Yves, Canton de hatley

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e servizi
La piscine n’était pas disponible aux clients, la ventilation était bruyante et la télé ne fonctionnait pas.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 7 mar 2024
Sorry for your recent experience.

6/10 Soddisfacente

Jovanica

Mi è piaciuto: Personale e servizio
I remember the last time I was there it was clean and that elevator is dirty and it’s making so much noise it bumped when you get on it I hope no one got stuck’ the staff is very friendly and also it needs to be more clean my room was a little dirty I had to check out the same day that I Checked in the place has changed…
Soggiorno di 1 notte a febbraio 2024
Risposta di Gabrielle RediResponse Specialist, il giorno 2 mar 2024
Thank you for taking a moment to leave a review, Jovanica. The staff and I at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON appreciate your 3/5 score following your stay. I am thrilled that you found our staff to be friendly. However, you stated that the elevator was dirty, the noise mentioned and the other listed concerns dampened your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Red Roof Management

4/10 Scarso

Dawn

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel itself was a little dirty, hair in the bathtub small things like that. Lots of cigarette smell in the hallway. However it’s very close to the train station which was convenient for getting in and out of Boston. Our keys also stopped working the third day of our trip and we had to wait a little while for that to get fixed bc there was only one person working. The staff who helped us however, genesis was fantastic! Super friendly and accommodating. They were hands down the best part and face of the hotel.
Soggiorno di 3 notti a febbraio 2024
Risposta di Management , il giorno 20 feb 2024
Sorry for your recent experience.

6/10 Soddisfacente

Brian

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Tianna RediResponse Specialist, il giorno 19 feb 2024
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Soddisfacente

Ronim

Risposta di Management, il giorno 16 feb 2024
We appreciate the feedback.

2/10 Terribile

Heidi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Management, il giorno 14 feb 2024
Sorry for your recent experience.

10/10 Eccellente

Alondra

Soggiorno di 2 notti a febbraio 2024
Risposta di Olivia RediResponse Specialist , il giorno 21 mar 2024
Hello Alondra, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 Scarso

R Elias

Soggiorno di 1 notte a febbraio 2024
Risposta di Olivia RediResponse Specialist , il giorno 21 mar 2024
Hello Elias, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Eccellente

Mirka

Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 20 mar 2024
Thank you for the feedback.

8/10 Buono

Ailton

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good option for the price! Reliable internet connection and easy access to food shopping and restaurants.
Soggiorno di 2 notti a febbraio 2024
Risposta di Sharma RediResponse Specialist, il giorno 7 feb 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON. Ailton, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel was a good option for the price, the reliable internet connection, and you were pleased with the convenience of our location. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Ailton, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

10/10 Eccellente

Jose

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es un excelente lugar para pasar unas vacaciones. Los cuartos en codiciones óptimas, pasillos limpios. El personal super amables. Estas a 20 minutos del centro de Boston, y 30 minutos del aeropuerto Logan. Recomendado!!!
Soggiorno di 4 notti a febbraio 2024
Risposta di Sharma RediResponse Specialist, il giorno 6 feb 2024
Gracias por tomarse el tiempo de escribir sobre su experiencia en RED ROOF PLUS+ BOSTON - WOBURN/BURLINGTON. José, estoy encantado de leer que tuvo un gran encuentro con nosotros y realmente apreciamos sus comentarios acerca de que nuestro hotel satisfizo sus necesidades, pasillos limpios, personal súper amable y todos los demás comentarios amables mencionados. Sus comentarios alentarán a todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios y brindar a nuestros huéspedes todas las comodidades del hogar.Apreciamos tu negocio, José, y estamos ansiosos por verte pronto de regreso en Red Roof, donde podremos continuar ofreciéndote una estadía excelente a un precio asequible.Sincerely,Red Roof Management

10/10 Eccellente

Charissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The price was fair for the quality of the rooms. The staff were extremely professional and proficient. The rooms are dated and could use some touch up and/or deep cleaning. But, overall price matched quality. I would stay here again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sharma RediResponse Specialist, il giorno 6 feb 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ BOSTON - WOBURN/ BURLINGTON. Charissa, I am happy to read your comments about our fair prices for the quality of our rooms, our extremely professional and proficient staff, and all the other kind remarks mentioned. However, you indicated that the upkeep and cleanliness of the rooms dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 Eccellente

michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked how I was so close to stores. Everything was walkable. Easy in & out
Soggiorno di 3 notti a gennaio 2024
Risposta di Chirell RediResponse Specialist, il giorno 29 gen 2024
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our convenience in being in close proximity to stores. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

10/10 Eccellente

Roy

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a gennaio 2024
Risposta di Chirell RediResponse Specialist, il giorno 28 gen 2024
Dear Roy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Woburn/ Burlington and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 Eccellente

Alok

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Hotel!!!
Room was clean and the area around was quite and nice.
Soggiorno di 3 notti a gennaio 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 23 gen 2024
Dear Alok,Thank you for giving us a 5 out of 5 score on your review. We appreciate you taking the time to do a survey. It’s encouraging to know that we are doing a great job for our guest here at our Red Roof Plus+ Boston – Woburn/Burlington by providing you with a clean and quiet environment. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

10/10 Eccellente

Guyvens

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thx
Soggiorno di 3 notti a gennaio 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 19 gen 2024
Dear Guyvens,Thank you for giving us a 5 out of 5 score on your review. We appreciate you taking the time to do a survey. It’s encouraging to know that we are doing a great job for our guest here at our Red Roof Inn PLUS+ Boston - Woburn/ Burlington. We continually work to improve our hotel, so I really appreciate you providing us with your feedback regarding having a breakfast buffet. We will be sure to note this for future endeavors.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management