Esterni

Recensioni per Quality Inn

2.5 out of 5
Quality Inn
300 Ecclestone Drive, Bracebridge, ON

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 229 su 656 recensioni" "
Valutazione di 8 - Buono. 278 su 656 recensioni" "
Valutazione di 6 - Soddisfacente. 88 su 656 recensioni" "
Valutazione di 4 - Scarso. 47 su 656 recensioni" "
Valutazione di 2 - Terribile. 14 su 656 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Catherine

Mi è piaciuto: Pulizia e personale e servizio
Rooms large and comfortable. Looked like they were upgrading decor. Unique small bowling alley on premises. Hotel doesn't have an elevator and as a senior carrying luggage upstairs can be challenging. Finding recreation area also a challenge, lots of twists, turns and stairs. I assume it is an older facility with additions. Overall all clean place, quiet and comfortable beds.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Ronald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice and clean. Pool could be warmer. Happy to jump in a nice big hot tub and sauna! Surprise- there was a very fun little bowling alley with disco lights and music! Room very clean and good shower pressure. I love a firm bed and this one was perfect for me! Walls a bit thin but it might've just been the group next door was a bit loud! My only bummer is there is no elevator and we were put on the second floor and the stairs are wide but a bit steep. My 85 yr old mother in law was with us. I would have requested first floor if I had known this. Nice place for the area! I'd stay again for sure.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Carl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Uniqueness was bowling alley pool table sauna all great bonuses very afordably for us definatly come again!
Soggiorno di 1 notte ad aprile 2024
Risposta di PK, il giorno 15 apr 2024
Hi Carl,Thank you so much for taking the time to write us a great review. We rely on our awesome guests like you to provide us with honest and valuable feedback so we can see how we are doing and where we can improve. We are so glad you enjoyed your stay with us and we look forward to your return. Warmest regards,PK Front Desk AgentQuality Inn Riverside

10/10 Eccellente

Michael

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Michelle

Soggiorno di 1 notte a marzo 2024

8/10 Buono

Nidhi

Soggiorno di 2 notti a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Nidhi,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

10/10 Eccellente

Laura

Soggiorno di 1 notte a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Laura,Thank you so much for taking the time to write us a review. We really do valuable the feedback as it provides us with an opportunity to see where we can make some improvements. We hope you see you again.Warmest regards,Quality Inn Riverside Bracebridge

8/10 Buono

Derek

Soggiorno di 1 notte a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Derek,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

8/10 Buono

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My young kids loved staying at this hotel for the March break weekend. They went bowling for the first time and enjoyed the experience. I have a 5 and 3 year old and we would definitely stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Nicole,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Our bowling alley is truly a hidden gem that makes our property stand out and make it truly a family-focused property. We are so glad your kids enjoyed the bowling and we hope we didn't spark any sibling rivalry ;-)Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

6/10 Soddisfacente

Zain

Soggiorno di 1 notte a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Zain,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Thanks for choosing to stay with us and we hope to see you again so we can meet your expectations.Warmest regards,Quality Inn Riverside

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi David,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

10/10 Eccellente

Jae Hee

Soggiorno di 1 notte a marzo 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Jae Hee,Thank you for taking the time to write us a review. We truly value the feedback as it gives us an opportunity to make improvements where necessary. We hope to see you again soon,Warm regards,PKQuality Inn Riverside

10/10 Eccellente

Stefano

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
I just felt that the staff member that checked me in wasn’t as friendly as he should’ve been. It seem like I was an inconvenience every time I approach the desk and he was there. I was not made aware that the pool and the restaurant was closed when I booked my reservation, I was there for four nights and I was informed that housekeeping would be cleaning my room each day, unless I put a do not disturb on the door. I woke up on the Friday morning and left for the day when I came back, I noticed that someone put the do not disturb on the door and I know for a fact that I did not put the do not disturb on the door because I wanted my garbage collected that day. all in all, it’s a great property first time staying there. I definitely will stay there again. The rooms are spacious, and most of the other staff are very friendly that I encountered.
Soggiorno di 4 notti a febbraio 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Stefano,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction. We all try our best to be at our best but sometimes we have an off day. We apologize for any negative behaviour and rest assured we will remind our staff of our primary goal--providing the best customer service and satisfaction we can. Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

6/10 Soddisfacente

Karen, Newmarket

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
website should have mentioned that the pool was closed
Soggiorno di 1 notte a febbraio 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Karen,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Our pool was out of service during our 'slow season' and we do apologize for not having the website updated. We will try not to overlook this next time. Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

4/10 Scarso

Mike

We specifically booked that place because we stayed there many times. The pool was closed and we weren’t told that in advance. The room rate was more than we ever paid, and the room was dirty especially the floors. Definitely unsatisfactory.
Soggiorno di 1 notte a febbraio 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Mike,Sorry to hear your stay with us was not a pleasant one. We value your feedback so we can make improvements. We will pass on the note about cleanliness to our housekeeping staff. We did close the pool to make some much needed repairs which could not be helped and we did our best to inform all guests however, your reservation was a prepaid one through an external source and a phone number was not provided to us at the time so we could not communicate this with you. We hope you will return and give us another opportunity.Thanks again for staying with us.Warmest regards,Curtis Front Desk AgentQuality Inn Riverside

2/10 Terribile

Hunter

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was friendly enough. The on-site restaurant was only open for breakfast. My biggest complaint would be the bugs constantly flying out of the bathroom sink drain in my room and the lack of ventilation in the bathroom as well!
Soggiorno di 2 notti a febbraio 2024

8/10 Buono

Rod

Soggiorno di 2 notti a febbraio 2024
Risposta di Curtis, il giorno 15 apr 2024
Hi Rod,Thank you for taking the time to write us a review. We truly value honest feedback as it provides us an opportunity to make improvements to ensure the highest level of satisfaction.Thanks for choosing to stay with us and we hope to see you again.Warmest regards,Quality Inn Riverside

8/10 Buono

Kathy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It's a beautiful area beside the river. Friendly staff.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was nice.. would stay there again
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Shannon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The amenities were great! The beds were uncomfortable and the pillows and bedding were poor quality.
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

6/10 Soddisfacente

kristy

Viaggio con la famiglia
Two staff members came into our room at different times without explanation
Soggiorno di 1 notte a febbraio 2024
Risposta di Front Desk Agent Quality Inn Riverside Bracebridge, il giorno 4 feb 2024
Good morning and thank you for taking the time to write a review. Our sincerest apologies. Housekeepers usually go in to clean/tidy up rooms unless there is a 'do not disturb' sign on the door. If the sign was up and they still entered that is an issue which will be addressed. Again, our sincerest apologies for the disturbance and inconvenience. Front Desk AgentQuality Inn Riverside

6/10 Soddisfacente

Laura Veronese

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Curtis, il giorno 4 feb 2024
Good morning JessicaThank you for taking the time to write us a review. We appreciate the feedback as it gives us an opportunity to improve where necessary.We hope to see you again soon,Front Desk Agent Quality Inn

2/10 Terribile

Timothy

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When we checked in they gave us a room that was already occupied. When we went back to the front desk they upgraded our room to one of their best rooms. The room was spacious and had been updated. The hot water in the bathroom didn’t work. The bed was old. The room was dirty and smelled like air freshener. The TV was old and very confusing as there was no remote. Their was a hot tub in the room. Once we started filling it their was all kinds of stuff floating around. The smoke detector was broken and kept beeping every 30 seconds. There was no elevator in the hotel and we were on the second floor. This is not an accessible property. We will NEVER book a Quality inn in the future.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Gregory

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Ken

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Qing

Viaggio con la famiglia
It is valueable,clean quite!
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Wayne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Russell

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Shragie

Mi è piaciuto: Pulizia e personale e servizio
There was no internet service and the
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place

10/10 Eccellente

Kyle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Nelson

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Joshua

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love the review of the river and friendly staff Deep bath tubs
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk Agent Quality Inn Riverside Bracebridge, il giorno 5 nov 2023
Good morning Joshua,Thank you so much for staying with us and your feedback. We love our guests and strive to ensure they have a great experience. We hope you will return and visit again soon.All the best,Curtis Front Desk Agent,Qual

10/10 Eccellente

Jessica, Toronto

10/10 Eccellente

Carlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was nice, except the temperarure of the pool, thwe water was very cold, but the other facilitis were amazing, the costumer service was super nice
Soggiorno di 1 notte a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Good morning and thank you for taking the time to review us. We truly appreciate our guests and their feedback.We hope to see you again soon.Sincerely,CurtisFront Desk Agent Quality Inn Bracebridge

10/10 Eccellente

Mallory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Dear MalloryThank you so much for taking the time to review us.Your patronage and feedback is very much appreciated.We look forward to your return soon.CurtisFront Desk AgentQuality Inn Riverside Bracebridge

10/10 Eccellente

Debbie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay right on the river
Soggiorno di 1 notte a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Good morning Debbie,Thank you for staying with us and taking the time to write a review. We truly appreciate our guests and their feedback.We hope to see you again soon.Warm regards,CurtisFront Desk AgentQuality Inn Riverside

8/10 Buono

Tina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great location for home base and travelling onto and off of highway 11 to other muskoka locations
Soggiorno di 1 notte a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Hi Tina,Thank you for your patronage and taking the time to write a review. We truly appreciate our guests and their feedback as it gives us an opportunity to improve.We look forward to your return.All the best,Front Desk AgentQuality Inn Riverside

10/10 Eccellente

Ashley

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Brian

Soggiorno di 1 notte a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Hi Brian,Thank you so much for taking the time to review us. We truly appreciate our guests and their feedback.We hope to see you again in the near future.Warm regards,Front Desk agentQuality Inn Riverside Bracebridge

6/10 Soddisfacente

Megan

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Suzie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a nice room (double queen), over-looking the river (would be really nice in warmer weather). My only complaint, but a big one, is that every lamp in the room had bright white fluorescent bulbs. Not warm white, but bright white. The bathroom (thank god) had warm white bulbs. Anyhow, the lamps were so bright I felt like I was in an operating room when I turned them on.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Miranda

Soggiorno di 2 notti a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Hi Miranda,Thank you very much for taking the time to review us. We truly appreciate our guests and their feedback.We hope to see you again soon,Front Desk AgentQuality Inn Riverside Bracebridge

6/10 Soddisfacente

Maria

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I liked the location and it was clean I didn't like that the front desk person was not friendly at all
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

Prakash

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The property is clean and neat. However the front office service is pathetic. No person is present. Every time the phone has to be used to contact. Bad, very impersonal
Soggiorno di 1 notte a ottobre 2023
Risposta di Curtis, il giorno 5 nov 2023
Hi Prakash,Thank you for taking the time to review us. We truly appreciate our guests and their feedback.We apologize if no one was at the desk when you needed someone. Our staff tries their best to be at the desk at all times however, they do find themselves responding to guest requests throughout the hotel whether it is to assist a guest with their televisions, restocking towels at the hotel pool or helping the housekeepers with cleaning and maintenance of the facility. We really hope you will return to give us another chance as we truly appreciate your patronage.Warm regards,Front Desk AgentQuality Inn Riverside

6/10 Soddisfacente

Joy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Julie

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023