Appartamenti a Brasile

“L’appartamento è sicuramente ben arredato e dotato di tutti i comfort, il problema è l’assistenza! Ho soggiornato tre giorni nella struttura senza acqua calda nella doccia e solo il terzo giorno alle 19,30 mi hanno proposto di cambiare appartamento. ”

“Good hotel”

“Camas confortáveis, chuveiro bom, vista bonita, ambiente limpo, roupas de cama e banho bons e limpos.”

“All communication was in Portuguese and through Expedia which delayed our ability to communicate effectively. That impacted our understanding of their policy to check in at 3pm or inform them before that time resulted in not knowing we lost our room with no refund when we arrived at 11:30pm right from airport. We called the company and language barrier was an issue, make sure to be prepared.”

“Overall, a disappointing stay. Spacious apartments in a residential area with many offices (practically deserted on non-working days). Poor reception: the concierge staff only speak Portuguese, and the woman I met when I arrived, in particular, showed no signs of being helpful. The online helpdesk service in English is good: they respond promptly and accurately. The coffee machine (Nespresso capsules) is broken, so it's impossible to make a morning coffee; the coffee machine in the gym area...

“Parcheggio a pagamento ma a buon prezzo convenzionato con struttura. Posizione ideale . Consigliato 👍”

“We received no information for Check-in. The only contract number was a Whatsapp number answered by a robot. It was very dificult to manage to speak with a real person. In the meantime we were locked outside the apartment, not knowing what to do, at night. Once inside, the walls are not well maintained. It doesn’t look neat. The curtains are very dirty (picture attached), as well as the furniture (picture attached). The toilet seat was broken. For something in the area of Itaim Bibi, it’s sure...

“Entrato in questo condominio sono stato accolto da un signore in portineria con cui ho disbrigato formalità. Salito in appartamento ed entrato nella stanza non ho potuto che constatare la scarsa attenzione alla pulizia e le condizioni di poca manutenzione della stanza. Sul divano c’erano evidenti macchie di ‘liquidi organici’, la tazza del water aveva peli di altri ospiti, nel wc c’erano insetti, la doccia era sporca. Ho raccolto le mie valigie, sono sceso al piano terra ed ho lasciato la...