Hotel a Brome e Oakley

“A reasonable hotel with a good restaurant. Very good food available in the dining room, staff helpful and pleasant. A lack of heating and hot water marred our stay (in November) but otherwise good”

“My favourite East Anglian hotel - recently refurbished, just as friendly and welcoming. As usual there were all sorts here, it's a proper 'local' - good food, good beer, good cheer! Lots of interesting opinions - all topical issues covered and easily overheard. The bar has two tellies now, and I enjoyed watching the end of an ODI (Sri Lanka won), and then some Happy Valley with mein hosts. I thoroughly recommend anyone to stay here (as long as you can do stairs), it's reasonably priced, the...

“This was the perfect place to stay for a special event at nearby Wymondham College. I was warmly (well, it was during the heatwave!) and cheerfully greeted by Tracey. My room was clean, well-prepared and provided me with all the facilities I required. It was extremely competitively priced. My thanks to the staff concerned for their part in a really memorable weekend.”

“The property was clean. George and Jordan were very welcoming. There was a choice of continental breakfast or cooked breakfast. Parking is free. We were really happy with our king room, there is a shower, toilet, sink and bath in our room. The bedroom is very big, wardrobes. Two very Happy customers and will definitely be back there again.”

“Lovely traditional pub, excellent food and accomodation”

“Lovely place to stay and hot breakfast was delicious”

“Great family room with separate bunk beds for the children. Brilliant breakfast and canapes and staff were great. Only downside was the hot water wasnt working very well so had coldish showers.”

“Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns.”

“Place was clean and lovely and staff very helpful. I would’ve loved to have found out what the “meal deal” was in the lounge though. And no air conditioning so our room was sooooo hot at night. We had a fan that helped but was so hard to sleep. I understand it’s not the hotels fault but yeah it wasn’t as hot outside anymore it seemed to retain the heat from the last few months still”

“It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

“Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

“Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

“Good hotel service and staff Bit out of town so need to get a cab / uber but free parking is a bonus”