Hotel con piscina a Brookshire

“Everything was very clean.”

“The bathroom was dirty unpin arrival but the nice ,helpful,and thoughtful men at the front counter(he had dreads) came and refresh the bathroom so we can at less use it.I really appreciate him doing that.The next day I called front desk trying to explain the situation because he told me to request room services for a complete cleaning of the restroom.As I was explaining the lady on the phone didn’t even let me finish and just interrupt me.I thought that was rude of her.The room services came she...

“Beware of Roaches crawling in your room. ”

“Very clean rooms. Nice and quiet. Will be back!”

“When I checked in and went into my room, the sofa looked soiled and was broken and wouldn’t go back in. I called the front desk and staff was aware but didn’t tell me. So I asked for another room but was told I couldn’t even though I saw other guests checking in. I asked politely if I could get a refund and was told yes by the same staff but only to find out the hotel and Expedia wouldn’t honor my refund. I asked to just keep the room if I couldn’t get my money back but my reservation was...