Resort a Bucerías

“Los eventos sociales, varios bares, varias albercas, que se tenga que reservar el restaurante de especialidades, los baños de las habitaciones, las llaves no funcionan bien”

“The place was clean and beautiful, and the staff was wonderful. Some of the restaurant food was a little disappointing. We ended up eating at the buffet after leaving our scheduled dinners at what should’ve been the nicer restaurants. Our last night we ended up eating at Krystal, which was amazing. The pool was extremely hot so getting in the hot water on a hot day was not what I would’ve hoped for on vacation. I will probably choose a cooler month to visit in the future. I was really surprised...

“The room we had was nice and spacious. Only drawback was my daughter and I experienced terrible coughing fits whenever the AC was turned on... It felt like a chemical reaction or perhaps mold? The large family pool was great and had a shallow area that was perfect for toddlers. The adults pool was also beautiful, overlooking the beach. However we saw workers dump in buckets of white chemicals, probably chlorine, while people were swimming in the pool. The water turned murky and white for...

“Understaffed. Beach club was great. Coffee shop staff were sweet. Buffet will have lines. And chefs don’t care about food being replenished. Please see photos attached at 9:30pm for the Huichol Buffet after being turned away for being late 15 minutes for a teppanyaki reservation. So dissatisfied and felt it was a waste of thousands of dollars for a 5 night stay. Bartenders were amazing. Pools were understaffed and quite unkempt.”

“Clean rooms and great staff!”

“Todo estuvo maravilloso, el personal muy amable , las instalaciones súper.”

“The hotel had great landscaping areas . Well maintained. Staff at buffet were great. However, check in staff, who helped us was rude. Didn’t have good customer service skills. Every time I asked a question, she will answer on a rude way. The room were I stayed were small. Not too much space.”

“Muy buenas instalaciones, comida muy rica, servicio a la habitación incluido. Solo cierran muy temprano los bares. El último cierra a la 1. Si lo recomiendo”