Hotel a Bukovel

“З самого приїзду був зіпсований настрій, коли мені повідомили, що моє бронювання не оплачене. Другим неприємним "сюрпризом" було те, що басейну у готелю немає. Хоча на фото дуже привабливі види декількох басейнів. Також система по фільрам вказує наявність басейну. Насправді то фото Voda Club, вхід в який є платний як і для всіх інших туристів. Навіть знижки немає. Третій негатив - відчуття "затасканості" номеру. Багато всього або зламано, або на межі. Четвертий негатив - прибирання в номері...

“Staff were nice and the rooms were very clean. We were kept waiting after a long drive because of confusion on the reservation.In all a good stay.”

“Terrible. The hotel wasn't confirmed our reservation which we made, we were left without a place where to state. Nobody in the hotel wasn't able to help us or suggest an alternative option. We were with a child. The website Hotels.com wasn't able to resolve this issue. I wouldn't recommend this hotel and website, anybody!”

“I booked, and paid for a suite at the Amstelski through Expedia. When I arrived, I was told they had no rooms left, and that they had put me into a standard room at a hotel next door. Whilst the room was adequate, I hate small rooms, and the room I stayed in was half the price of what I booked. Expedia have refused to refund the difference. After several hundred stays through Expedia, the 4th at this property, there won't be any more with either. ”

“At check in staff was rude and asked me to pay twice ”

“Загалом цілком задоволені - швидке заселення, номер-люкс достатній для сім'ї з 3х людей, смачні сніданки і смачна та недорога кухня, щоб обідати-вечеряти. Коли дощ і холодно - сауна з басейном рятують від нудьги.”

“They didn't give me my reserved room and they didn't find me another place to stay”

“This is not a valid accommodation offer. First the address is wrong, or streets are badly marked in Bukovel. And the place is not a hotel anymore, but a private house. It should be removed from Orbitz / Expedia ”

“The property appears to be available for booking on Orbitz/Expedia; however, the booking details are not transferred to the property's reception, and the owner claimed they had never registered with Orbitz/Expedia. My booking was confirmed, but when I arrived, they were unable to find my reservation, and no rooms were available for that night. I had to find a place to stay elsewhere in the late afternoon. They should be removed from Orbitz/Expedia.”

“The room said King bed - it was a Queen and the bedroom was so small a King would not have fit. The other furniture was massive and had no drawers or cabinets for clothing so that was useless. The site said “Mountain View”, which in any season but winter would be true. There was a huge window wall with two glass doors that sealed so badly that the heavy wind was blowing snow in around the door. The heavy curtains were closed, chairs were placed at either end to hold them, and the bottom of the...