Hotel vicino a Burke Williams Day Spa Mission Viejo - Mission Viejo

“Clean large rooms”

“Always a great stay, room is always clean, bathroom is always clean. It's always a good stay here. Staff is great.”

“Staff members and clean room”

“Really nice place for a staycation ”

“Terrible”

“We always love this place, and so does our dog!! Beautiful hotel, great staff and lovely town to visit!!!”

“Dark like a dungeon. Unclean, leaking shower. Unfriendly staff. ”

“Bodily fluids on the walls in bathroom, hairs in bathroom and in shower. Pretty gross. Beds felt clean but so hard, I woke up with a bad ache after barely sleeping because the ac turns off and on & the “consistent fan” button did not work, therefore the loud machine work me up every 5 minutes, there is a street and fire station right next door making it more noisy if you don’t use the ac and leave the window open. It was a terrible nights sleep. The outside grounds were beautiful. The breakfast...

“The room was not entirely made - no toilet paper, no shampoo, no soap, towel sets were missing. The utensils were not available because the front desk staff said “we are short on staff, and I can either serve the guest or wash dishes”. Then, there was an emergency water shutoff notice, that notified the facility water will be shutoff from 9am to 5pm the next day. We requested to move to another hotel and Expedia helped out us. ”

“The staff were extremely polite. It was a decent room to sleep in a nice neighborhood. It definitely needs some renovations but for the price I would stay again. Sometimes staff courtesy means more and I appreciate that from the gentleman at the front desk! He was very helpful, kind, and attentive! ”

“Best deal in the area. Close to the freeway so ask for an interior room. Enjoy that they offer a free breakfast.”

“Good location, it said the rooms are sound proof which I don’t think they are. We didn’t hear the traffic from the high way but the ppl around us. Staff was super friendly. Don’t understand the parking fee, plenty of parking. ”

“All good”

“Amazing experience, this hotel has everything you need the staff was so amazing and helped me to get everything settled. The staff was very friendly. The kitchen was super convenient and just what you need. The room was super clean and comfortable. The air conditioning was running amazing. And the best part the big pool my kids enjoyed. Thanks so the amazing experience, I’ll be there for my next trip. ”

“stay was very pleasant and room was nice but house cleaning didn’t clean out the fridge from the people before us as they left drinks in there and the shower had small glass shards in it ”

“Loved our stay!! The room was super cute and comfy!!”

“We love staying here. The rooms were clean. The staff was amazing especially Francisco. He was great and I’d liked that the pool was clean. I wished that the pool was heated because it was cold but other than that it was amazing. The hot tub is definitely a plus.”