Hotel a Burlington

“The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service”

“Breakfast was good. ”

“We were very happy staying here. From the welcoming we received, to the time we left two days later, we enjoyed our stay. We will definitely stay again if we ever make it back that way. The bed was really comfortable, the internet fast, the coffee great, the fridge/freezer worked fantastic and the extra little touches made it a happy stay. Being just right out of town, yet back from the road just enough to feel peaceful and secluded, we swung on the porch swing in the evenings and watched the...

“The largest beautiful the view is beautiful. The rents were very clean and the breakfast was hot and had a good variety. The food was good. We had a lovely stay.”

“It was good.”

“Carpet ripped and torn at the threshold. It was a handicapped room and I fear it was destroyed by wheelchairs constantly going over it. Otherwise, room was very nice, quiet and comfortable.”

“Clean and staff were so nice ”

“Great last minute stay!”

“Nice and clean with a comfy bed ”

“The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY.”

“Yes ”

“Everything was ok”

“comfortable bed, nice room and a great restaurant attached to the hotel on the second floor. The baby grand piano was a nice touch as well, lots of talented people played it while I was there.”

“Room had a damp musky smell carpet was wet ”

“We liked the location. A lot of places within walking distance. When we arrived were checked in, given key cards but no cookies and no explanation why the gentleman before me got a cookie. I came down later and asked for a cookie and the lady said they had to get more is why I didn’t get any. Key card has a piece of paper that said breakfast was served 6-10 am. Woke up next day, Sunday, and walked past the clerk to the breakfast room and no breakfast. Was told it’s 7am on Sundays. So, we left...

“The property was ideally situated for our daily travel to visit family. The room was clean and had the desired connections for internet use, as well as electfic outlets to support two CPAP machines and two cellphones. 👍”

“Everything was fine except for the coffee, both in the room and at breakfast. Good coffee goes a long way to ensure a pleasant stay. And their coffee is barely drinkable.”

“AC did not keep room cool. Room smelled musty, staff was very rude!!!! Charged a $100.00 Dep and it said nothing about it on their web site. ”

“Absolutely loved it nice and clean friendly staff and the pool and hot tub was amazing!”