Hotel con piscina a Burnham-on-Sea

“The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...

“È la seconda volta che prenoto questo hotel, soprattutto per la sua posizione strategica e la facilità con cui è possibile raggiungere i luoghi di interesse. Il personale è molto cortese; desidero fare una menzione speciale a Chiara, Event Manager, una professionista instancabile, competente e sempre disponibile a soddisfare ogni richiesta con gentilezza e attenzione. Le camere sono spaziose, ma iniziano a mostrare i segni del tempo. La moquette andrebbe rinnovata e anche il bagno potrebbe...

“Be sure to talk to the staff as they are extremely helpful and will try to understand what you want and need. Make use of the pool and the facilities and do roam around the beautiful garden. Hotel it is in an excellent spot close to the beach and a wonderful hike in the hills and the classical garden nearby.”

“Nice hotel stayed here previously and it was great , so booked to return for a special occasion with friends, contacted the hotel prior to visit to ask fir rooms on the same floor preferably near to each as we were celebrating 2 special birthdays Unfortunately this was a complete waste of time as when we arrived we were one on the first floor and the other on 4 th So disappointed they supposedly upgraded us but to floors 3 and 4 still not together such a a disappointing experience ”

“Disappointing stay - room was described as 'deluxe' but was on the small side and being up in the eaves of the roof meant one of us had to duck to get in and out of bed. No turn down / refresh on day 1, no waste bin, small but basic things - especially at the price paid. Staff although friendly, were difficult to find (only available via WhatsApp ??), reception never staffed. Overall a great a shame as the hotel has a beautiful setting and grounds. We wint be returning. ”

“Check in very slow and after travelling 3 hours with elderly disabled parents, our room was not ready, which is understandable. But the only offer to get changed for a wedding was in the changing rooms a flight of stairs down or the toilets! The girl on reception was adamant there wasn’t any other option available and was very unconcerned of the needs for my disabled mother. Breakfast the next morning was also very poor and hardly any hot food left on the buffet. The disable room wet room was...