Vista aerea

Recensioni per Grand Velas Los Cabos - All Inclusive

5 out of 5
Grand Velas Los Cabos - All Inclusive
Carretera Transpeninsular Km. 17, Corredor Turístico, Los Cabos, Cabo San Lucas, BCS

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 211 su 240 recensioni" "
Valutazione di 8 - Buono. 20 su 240 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 240 recensioni" "
Valutazione di 4 - Scarso. 1 su 240 recensioni" "
Valutazione di 2 - Terribile. 3 su 240 recensioni" "

10/10

Pulizia

9,8/10

Personale e servizio

9,6/10

Servizi

10/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Lynn

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
If you want a taste of paradise, this resort is where you will find it….. Absolutely amazing!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Service , il giorno 25 apr 2024
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos, your personal "paradise," when you’re back in town for more wonderful vacation experiences. As always, we remain at your service.

10/10 Eccellente

Al, Newport Beach

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great 5 star resort option in cabo
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Service , il giorno 10 apr 2024
Thank you very much for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service.

10/10 Eccellente

William, Bethesda

Soggiorno di 7 notti a marzo 2024
Risposta di Guest Service , il giorno 30 apr 2024
Thank you so much for granting us your perfect rating on your recent vacation experience in Grand Velas Riviera Nayarit. Were very satisfied to know that we have surpassed your expectations and hope that you will enjoy our hospitality again soon.Until then, we remain at your service.

10/10 Eccellente

justo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Uriel was our concierge excellent and all the staff too.
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Service , il giorno 1 apr 2024
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback regarding Uriel, your concierge. He will truly appreciate your words of praise, and we hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service.

10/10 Eccellente

Silva, Burbank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Service , il giorno 2 apr 2024
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service.

10/10 Eccellente

Rebecca

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous. Meticulous. Exceptionally well trained staff. Felt well taken care of and you definitely get what you pay for. The only thing is that although it says tips included, they still seem to be very much expected. Take extra cash and be prepared to add tips at the restuarants.
Soggiorno di 7 notti a marzo 2024
Risposta di Guest Service , il giorno 28 mar 2024
Thank you so much for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service.

10/10 Eccellente

Paige, Riverbank

Soggiorno di 6 notti a marzo 2024
Risposta di Guest Service , il giorno 19 apr 2024
Thank you very much for sharing your excellent 5/5 score on your recent holiday experience at Grand Velas Los Cabos. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service.

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
TODO
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Service , il giorno 22 mar 2024
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Los Cabos. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus órdenes.

10/10 Eccellente

Marc Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fun and Luxury Get Away
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Service , il giorno 2 feb 2024
Thank you very much for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Mason

Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Service , il giorno 15 gen 2024
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

2/10 Terribile

Eric

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property was beautiful and the staff were friendly and helpful. BUT, the hotel wrongfully overcharged us. We pre-paid our rooms through Expedia, and when we showed up at check-in, the hotel claimed that we owed an additional $864 because two of our children were over the age of 3. We were a party of 6. 2 adults and 4 children ages 17, 16, 13 and 11, all of which was entered with Expedia at booking. When we disputed at check-in that we owed any additional money over what we pre-paid, they told us they were dropping the issue. Then we noticed on our final bill, that the hotel did not drop it, but wrongfully charged us the $864. Expedia eventually refunded us the wrongfully charged amounts, but the hotel charging us under these circumstances was absolutely not appropriate. I WOULD NOT RECOMMEND STAYING AT THIS PROPERTY. WE WERE NOT TREATED ETHICALLY BY THE MONEY PEOPLE THERE. This is a shame as the staff at the resort were otherwise very friendly and helpful people.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Service , il giorno 10 gen 2024
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

10/10 Eccellente

Paolo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exceptional service
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Service , il giorno 23 dic 2023
Paolo, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2023
Risposta di Guest Service , il giorno 22 dic 2023
Thank you very much, David, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Anthony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you want to have a beautiful relaxing experience and feel completely catered to the entire time, then book an all inclusive package at Grand Velas. All of the dining options are incredible, and a personal concierge assigned to you the moment you arrive. Turn-down service, and don’t even get me started about the spa. We booked an aromatherapy massage that was incredible. Trust us, you won’t be disappointed.
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Service , il giorno 10 dic 2023
Thank you so much, Anthony, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Eccellente

steve

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best all inclusive
This hotel is the best all inclusive hotel you could imagine . The food is far in excess of normal all inclusive fare. If I could I would give it 6 stars
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Service , il giorno 6 dic 2023
Steve, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

2/10 Terribile

Saman, Henderson

Mi è piaciuto: Personale e servizio
They were not vacuuming the room every day, the food quality at buffet low , they canceled a bunch of stuff like taco stand
Soggiorno di 5 notti a novembre 2023
Risposta di Guest Service , il giorno 28 nov 2023
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

10/10 Eccellente

Ariya

Soggiorno di 4 notti a novembre 2023
Risposta di Guest Service , il giorno 22 nov 2023
Thank you very much, Ariya, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Fereshteh

Soggiorno di 8 notti a ottobre 2023
Risposta di Guest Service , il giorno 6 dic 2023
Thank you very much, Fereshteh, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 Eccellente

Josue

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Service , il giorno 31 ott 2023
Thank you very much, Josue, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Mireille

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Guest Service , il giorno 25 ott 2023
Thank you very much, Mirelle, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 Eccellente

ANDREA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a ottobre 2023
Risposta di Guest Service , il giorno 15 ott 2023
Thank you very much, Andrea, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.As always, we remain at your service,

10/10 Eccellente

ANDREA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a ottobre 2023
Risposta di Guest Service , il giorno 14 ott 2023
Thank you very much, Andrea, for sharing your perfect 10/10 rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 Eccellente

Alberto

Soggiorno di 4 notti a settembre 2023
Risposta di Guest Service , il giorno 18 ott 2023
Le agradecemos muchísimo, Sr. Alberto, por compartirnos su evaluación de su reciente estadía en Grand Velas Los Cabos. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Eccellente

Cristine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Grand Velas was absolutely amazing! It’s no surprise the hotel is so highly-rated; everything from the food, to the staff, to the aesthetic of the property is absolutely amazing. My only complaint? I wish the mattresses were softer and more plush lol
Soggiorno di 7 notti ad agosto 2023
Risposta di Guest Service , il giorno 8 set 2023
Thank you very much, Christine, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to ensuring that your sleep time is the best it can be.Until then, we remain at your faithful service,

10/10 Eccellente

Peyman

Soggiorno di 3 notti a settembre 2023
Risposta di Guest Service , il giorno 27 set 2023
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

john, Irvine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is our 2nd time to grand velas Cabo Service is excellent Our butler Laura was the best Joel and Carlos at Azul restaurant went above and beyond for us. Velas 10 restaurant never disappoints Food is superb Liquor choice top notch
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Service , il giorno 31 ago 2023
Thank you so much, John, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Eccellente

Lee

Soggiorno di 4 notti ad agosto 2023
Risposta di Guest Service , il giorno 28 ago 2023
Thank you very much, Lee, for sharing your perfect rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 Eccellente

Naira

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Highly recommended!
Soggiorno di 4 notti ad agosto 2023
Risposta di Guest Service , il giorno 17 ago 2023
Thank you very much, Naira, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate your firm recommendation of our resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

David

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about this hotel is amazing. We went with our 2 boys and it was the best trip ever. Martha and everyone at the kids club took care of jack and Harry so much and it was the first time they asked and begged to go to kids club. Can’t wait to go back. Also Izzy at the pool service was outstanding. She even gave us a little present when we were leaving. 5 plus stars for us!!
Soggiorno di 5 notti a luglio 2023
Risposta di Guest Services , il giorno 10 ago 2023
Thank you very much, David, for trusting Grand Velas Los Cabos to make this a wonderful experience for you and your two boys. We are thrilled to know that you will be returning and you can count on us to make your next stay just as magnificente.

10/10 Eccellente

Raffie

Soggiorno di 7 notti a luglio 2023
Risposta di Guest Service , il giorno 28 ago 2023
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Los Cabos. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Eccellente

Islam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent staff and service!
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Service , il giorno 8 ago 2023
Thank you very much, Islam, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Helen H

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing property with plenty of things to do. We had a great time and will definitely go back.
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Service , il giorno 5 ago 2023
Helen, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it knowing that you will "definitely" return. You can be assured that we'll have all your preferences in place to provide you with more wonderful vacation experiences. As always, we remain at your service,

10/10 Eccellente

Hayfa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was AMAZING !!!
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Service , il giorno 1 ago 2023
Thank you so much, Hayfa, for reserving with us at Grand Velas Los Cabos. It was our pleasure to serve your needs, and we hope to have the pleasure of hosting you once again in the near future. As always, we remain at your faithful service,

10/10 Eccellente

Andrey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was awesome the best hotel I’m Mexico
Soggiorno di 5 notti a luglio 2023
Risposta di Guest Service , il giorno 29 lug 2023
Andrey, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

8/10 Buono

Andrea, Chino Hills

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good dining options, however, most of the specialty restaurants require reservations that need to be made well in advance.
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Service , il giorno 26 lug 2023
Thank you very much, Andrea, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Grand Velas Los Cabos. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Ali, Studio City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 10 notti a luglio 2023
Risposta di Guest Service , il giorno 16 ago 2023
Le agradecemos muchísimo, Ali, por compartirnos su evaluación de su reciente estadía en Grand Velas Los Cabos. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Eccellente

Lucia C

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente
Soggiorno di 4 notti a giugno 2023
Risposta di Guest Service , il giorno 26 giu 2023
Muchísimas gracias, Srta. Lucia, por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas Los Cabos. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 Eccellente

Parish, Santa Monica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazingly beautiful venue and service unparalleled!!!
Soggiorno di 2 notti a maggio 2023
Risposta di Guest Service , il giorno 18 giu 2023
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Eccellente

Reza Gholam

Soggiorno di 6 notti a maggio 2023
Risposta di Guest Service , il giorno 18 giu 2023
Thank you very much for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 Eccellente

Yolanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a maggio 2023
Risposta di Guest Service , il giorno 9 mag 2023
Muchas gracias, Sra. Yolanda, por tomarse el tiempo para evaluar Grand Velas Los Cabos. Uno de los placeres de nuestro trabajo es compartir los comentarios de los huéspedes con el equipo y no podemos esperar para leer esta reseña en nuestra próxima reunión. Estamos muy contentos brindarle una excelente estadía.Espero regrese pronto.

10/10 Eccellente

claudio

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best hotels I have ever stayed in! Service and food are excellent!
Soggiorno di 3 notti ad aprile 2023
Risposta di Guest Service , il giorno 26 apr 2023
Claudio, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Grand Velas Los Cabos when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 Eccellente

Brooke

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
AH-MAZING
Ummmm three words - ABSOLUTELY FREAKING FANTASTIC. I can’t say enough about this place. The food (A+++), the service (A+++), the pool/facilities/rooms (A+++), the activities for my 9 and 11 year old (A+++). I will usually never choose an all inclusive bc I think terrible food, etc. This was AMAZING! Start to finish hands down, do yourself a favor and book it. Highly recommend for families.
Soggiorno di 6 notti ad aprile 2023
Risposta di Guest Service , il giorno 17 apr 2023
Thank you so much, Brooke, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely Piece of Paradise
Grand Velas is only hotel that I stayed again the following year. It is wonderful. Top notch fine dining. The service and attention to detail was superb. Highly recommend.
Soggiorno di 4 notti a marzo 2023
Risposta di Guest Service , il giorno 9 mar 2023
Thank you very much, Matthew, for taking the time to share your experience at Grand Velas Los Cabos. We are thrilled to hear that you enjoyed your stay so much that you already chose to return again next year. Our team takes great pride in providing top-notch service and attention to detail, and we are delighted to hear that we met your expectations. We appreciate your recommendation and hope to welcome you back to Grand Velas Los Cabos soon!

10/10 Eccellente

don

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
5-Star Luxury Resort in Cabo.
This resort is for sure a 5-star resort. All the food was terrific, top-shelf drinks, and the ocean view corner suite with the plug pool was terrific. Also, whale watching from the balcony in the morning and around 3 pm was a site to see. We will be back at this resort soon enough.
Soggiorno di 5 notti a febbraio 2023
Risposta di Guest Service , il giorno 27 feb 2023
Thank you very much, Don, for sharing your excellent comments on your recent holiday experience at Grand Velas Los Cabos. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that the sights and sounds of Mother Nature were an incredible highlight of this trip. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 Eccellente

Gary

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is immaculate. The grounds are beautiful. The adult overlooks the ocean and is quiet and peaceful. The staff are friendly, polite, and go out of their way for you. The food is excellent and probably the best food we've had at an all-inclusive property. I can't say enough wonderful things about Grand Velas.
Soggiorno di 5 notti a febbraio 2023
Risposta di Guest Service , il giorno 27 feb 2023
Thank you so much, Gary, for your fabulous review of Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience, especially our staff and the cuisine, and that, overall, we were able to provide you with a great stay. As always, sir, we remain at your service,

10/10 Eccellente

ibrahim

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upon arriving we were blown away by the beauty of the resort. The layout was easy to navigate and the both sunrise and sunset are truly magical . Then the biggest surprise , the service . This place is second to non when it comes to staff attentiveness. Everyone goes above and beyond to make you feel special. Our concierge Astrid was there every second of the trip , so much love and care at the kids club. The food is culinary experience.
Soggiorno di 5 notti a febbraio 2023
Risposta di Guest Service, il giorno 25 feb 2023
Thank you, Ibrahim, for reserving with us at Grand Velas Los Cabos. We are thrilled to hear that you were impressed with the beauty of the resort and found the layout easy to navigate. We take great pride in providing exceptional service to our guests, and it's fantastic to hear that our staff's attentiveness made you feel special during your stay. We will be sure to pass on your compliments to Astrid and the Kids Club team. We're also pleased to hear that you enjoyed our culinary experience. Thank you for sharing your glowing review with the world. We hope to have the pleasure of welcoming you back soon!

10/10 Eccellente

John, Sechelt

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff. Excellent food.
Soggiorno di 4 notti a febbraio 2023
Risposta di Guest Service, il giorno 23 feb 2023
Thank you very much, John, for taking the time to leave such a positive review of Grand Velas Los Cabos. We are thrilled to hear that you found our staff to be wonderful and our food to be excellent. Providing great service and delicious meals is what we strive for, so we're happy to know that we delivered on that goal. Thank you for your preference and support!

10/10 Eccellente

Martin, Scottsdale

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We’ll be back!
Soggiorno di 3 notti a febbraio 2023
Risposta di Guest Service , il giorno 22 feb 2023
Thank you so much, Martin, for your firm commitment on returning to Grand Velas Los Cabos. You can be assured that we will continue our tradition of delivering top notch vacations every time.Take care.

10/10 Eccellente

Gabriella V

Soggiorno di 3 notti a febbraio 2023
Risposta di Guest Service , il giorno 14 mar 2023
Thank you very much, Gabriella, for sharing your rating on your recent stay with us at Grand Velas Los Cabos. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 Eccellente

Jose M Gonzalez

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is it… the best all inclusive resort in Mexico period. This was our second time coming here and honestly this place doesn’t miss a beat. Food, drinks, facilities, rooms are just above and beyond expectations. People here are amazing and they really cater to everyone’s requests without hesitation. Luis Aguilar, Braulio Carmona, Rodrigo Rojo and Fernando Ocampo are all over the pool and they were AMAZING the entire week that we were there, truly unbelievable. Thanks a lot! From the kids club Karla y Martha were just amazing taking care of our 10 year old during her visits to the kids club. Our concierge Daniel was also always helpful and attentive to all of our request. The people listed above was the one that we mainly interacted during our stay, I can tell you that everyone else it also super nice, attentive and ready to jump in to make your stay great! We also visited ALL restaurants and both bars during our stay, it seemed to be a large group in a conference but even like that everything was amazing, from a omelette and coffee in azul at 7am to dinner at cocina de autor at 8pm. This place is a culinary experience like no other resort I’ve ever been. Wonderful stuff! Huge shoutout for everyone and thank you for all your attention to detail and time. This vacation was truly magical thanks to all of you! We hope to be back soon!! Best
Risposta di Guest Service, il giorno 16 feb 2023
Thank you so much, Mr. Gonzalez, for taking the time to review Grand Velas Los Cabos. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. And it's great to know that Forbes has just awarded our property their highest honor of 5 Stars, making Grand Velas the first and only hotel in Mexico with such high distinction. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,