4 piscine all'aperto, cabanas (a pagamento), ombrelloni da piscina

Recensioni per Nobu Hotel Los Cabos

5 out of 5
Nobu Hotel Los Cabos
Polígono 1, Fracción D, Fraccionamiento Diamante, Cabo San Lucas, BCS

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 652 su 872 recensioni" "
Valutazione di 8 - Buono. 103 su 872 recensioni" "
Valutazione di 6 - Soddisfacente. 61 su 872 recensioni" "
Valutazione di 4 - Scarso. 24 su 872 recensioni" "
Valutazione di 2 - Terribile. 32 su 872 recensioni" "

9,8/10

Pulizia

9,4/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Juan

Viaggio di coppia
Mi è piaciuto: Servizi
Muy bueno todo
Soggiorno di 3 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 23 mag 2024
Estimado Sr. Beltran,Gracias por su valioso comentario. Siempre es un placer escuchar las increíbles experiencias de nuestros huéspedes. Tenga la seguridad de que siempre será recibido con los brazos abiertos. Esperamos verte pronto.¡Saludos desde Cabo!

4/10 Scarso

dmitry

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Would not stay there
Soggiorno di 3 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 mag 2024
Dear Guest,Thank you for sharing your comments in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. We are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience. You are always welcome to contact us and share more details directly. Thank you one more time for your valuable opinion and we hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!

8/10 Buono

Edouard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 20 mag 2024
Dear Guest,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!

10/10 Eccellente

ROSA RODRIGUEZ

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lindo y tranquilo lugar
Soggiorno di 2 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 20 mag 2024
Estimada Srta. Rodriguez,Le agradecemos haber tomado el tiempo para dejarnos su valiosa reseña, es un honor saber que tuvo una placentera estancia en Nobu Hotel Los Cabos, estamos encantados de saber que nuestro servicio. La atención al detalle es algo de lo que nos enorgullecemos, y nuestro objetivo es brindarles a nuestros huéspedes una estadía inolvidable construida sobre la base de nuestro nivel de servicio único y personalizado.Esperamos poderlo recibir muy pronto en este paraíso.Saludos,

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had an amazing time, though Food and drink are very expensive.
Soggiorno di 5 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 14 mag 2024
Dear Mrs. Vallee,We are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos.We appreciate your valuable opinion, as it helps us to evaluate and adjust our pricing strategies to better meet the needs and expectations of our guests. If there are specific areas where you believe we can improve in terms of pricing or if you have any suggestions on how we can enhance the value of our offerings, we would greatly appreciate hearing from you.Looking forward to welcoming you back soon again when back in Cabo.Sunny regards from Nobu Team.

8/10 Buono

Rujin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All was great. Until it got to me booking my taxi to the airport. The charger $125 for the ride which was kind of steep. They asked if I wanted to charge cash or credit card. I said credit card. They agreed and further confirmed the driver will take credit card. When we got to the airport he said there was never a credit card machine and it’s only cash. Knowing this facility is extremely organized I highly doubt this was a miscommunication for the driver to say there was never a credit card option. I just felt like the driver wanted to take the immediate cash instead. Disappointing
Soggiorno di 3 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 14 mag 2024
Dear Mr. Huang,Thank you for sharing your opinion regarding your recent stay at Nobu Hotel Los Cabos. We regret the inconvenience regarding this situation and thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back to Nobu for a truly memorable experience in the future.Kind Regards!

10/10 Eccellente

Ivan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overpriced food
Soggiorno di 4 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 14 mag 2024
Dear Mr. Bystrika,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. It sounds like you found the lack of facilities, the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!

6/10 Soddisfacente

michael

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Lots of flys all off the property
Soggiorno di 5 notti a maggio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 14 mag 2024
Dear Thank you for sharing your opinion regarding your stay at Nobu Hotel Los Cabos. It makes us feel full of joy to know we were able to communicate through our service.Thank you for taking your time for providing us your beautiful opinion and we hope to welcome you in a near future.Kind regards from Los Cabos!

4/10 Scarso

carly

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Too expensive
Soggiorno di 3 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 6 mag 2024
Dear Mrs. Carly,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos, we understand your concern about the cost and apologize if you felt that our pricing did not align with your expectations. We continually strive to provide value to our guests and ensure that our pricing reflects the quality of our offerings and services.We appreciate your valuable opinion, as it helps us to evaluate and adjust our pricing strategies to better meet the needs and expectations of our guests. If there are specific areas where you believe we can improve in terms of pricing or if you have any suggestions on how we can enhance the value of our offerings, we would greatly appreciate hearing from you.Thank you one more time for your comments and we hope you can provide us with a second chance to have another Nobu Experience. Warm Regards!

10/10 Eccellente

Lauren

Mi è piaciuto: Servizi
It was a delight to stay at the Nobu Hotel. All staff pleasant and helpful. The property is astonishing and secure. Loved it!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 3 mag 2024
Dear Mrs. Brozoski,Thank you for taking the time to write your amazing review! It was our pleasure to leave you with such a wonderful impression of Nobu Hotel Los Cabos. Our staff service is a vital component of our operation. Those professionals are key to creating an outstanding guest experience by focusing on your complete satisfaction with their attention to detail, spot-on service, and proactive attitude. Thank you for sharing with us your kind comments. We will continue to put our best effort forward and make your visit unforgettable.Until then, we place ourselves at your service for all your future requests.Kind Regards!!

10/10 Eccellente

Marilu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love Nobu and really feel it is an amazing property. The service & the staff were phenomenal. They truly made our stay amazing. They really go above and beyond to make your trip memorable, from loading our car with water & towels for our excursions, to preparing room service meals that were not on the menu. Nothing was a big ask and they did everything to accommodate us. The only negatives were the location and the beach situation . The location is a bit isolated and it takes about 20 minutes to get off the property. The beach is not swimmable, but the heated pools offset it. But it’s definitely a destination on its own. We will definitely return.
Soggiorno di 6 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 30 apr 2024
Dear Mrs. Tibana,Thank you for taking the time to share your experience regarding your stay at Nobu Hotel Los Cabos.We are grateful to read that we were able to provide you with the perfect setting to enjoy our property and the restaurants and that our exceptional staff services that went above and beyond to make your stay memorable.We place tremendous value on your satisfaction and loyalty and could not hold greater honor than in welcoming you soon again.Kind Regards from Nobu Team!

10/10 Eccellente

Audrienne, Brooklyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Customer service was outstanding. The room & accomodations were impeccable. The ambiance of hotel was serene, peaceful & relaxing. The dining options were ALL amazing & varied. I am planning to go back in December. The experience was pricey, expensive but definitely worth it.
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 29 apr 2024
Dear Mrs.Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!

8/10 Buono

Alex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 29 apr 2024
Dear Mr. Sampson,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.We extend a warm wishes from Cabo San Lucas. We hope to welcome you soon,Regards!

10/10 Eccellente

Dean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful Hotel
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 29 apr 2024
Dear Dean CoxThank you for sharing your review with us, your opinion is very important. We are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos. Nobu Team will be waiting for you with all your preferences in place for your next arrival.We hope to welcome you soon,Sunny Regards!

10/10 Eccellente

Zachary

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 29 apr 2024
Dear Zachary Macphee,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.We extend a warm wishes from Cabo San Lucas. We hope to welcome you soon,Regards!

8/10 Buono

Juan

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel was clean and staff was great. Definitely a place to relax. If you’re expecting to party maybe not a good choice.
Soggiorno di 2 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 23 apr 2024
Dear Mr. Gonzalez,Thank you for taking the time to share your valuable feedback regarding your stay at Nobu Hotel Los Cabos. We are delighted to learn that your experience was marked by excellent and relaxing days.Your satisfaction and loyalty mean a great deal to us, and we couldn't be more honored than in anticipating your return in the near future. Your kind comments inspire us to continue putting forth our best efforts, ensuring that each visit remains truly unforgettable.We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,

6/10 Soddisfacente

John

Viaggio di coppia
Mi è piaciuto: Servizi
The service was excellent, food choices limited and average, way, way , way over priced.
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 23 apr 2024
Dear Mr. Webb,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves. For the Nobu team, it will be great to know that you already plan on returning sometime soon. Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We at our little piece of paradise look forward to welcoming you back and providing another fabulous experience.Kind Regards!

10/10 Eccellente

Craig

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful resort! Kid friendly but more of an adult hotel. Quiet. Clean. Would recommend!
Soggiorno di 5 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 apr 2024
Dear Mr. Martin,Thank you for your time sharing your comments about your recent visit to Nobu Hotel Los Cabos. We appreciate your beautiful words to describe the attention received by our staff. Don't forget that Nobu team will always be ready to serve you again, We will make sure they receive your comments. Sunny Regards from Cabo San Lucas!

6/10 Soddisfacente

Benjamin, New York

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 apr 2024
Dear Mr. Berkman,Thank you for sharing your review with us, your opinion is very important. We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,

10/10 Eccellente

Tara

Viaggio con la famiglia
While on site we worked with Luis who literally handled everything for us. From dinner reservations to car transfers around town and to the airport, he was incredibly efficient, friendly and responsive. Thank you Luis!!!
Soggiorno di 3 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 apr 2024
Dear Mrs. Peyrache,Thank you for writing your valuable comment regarding your visit to Nobu hotel Los Cabos. We are honor to know you had an excellent service and a great culinary experience with your food and the staff. We are incredibly proud of our associates for their commitment to our guests' satisfaction.We look forward to seeing you back soon!Sunny regards from Cabo!

10/10 Eccellente

Muhammad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 apr 2024
Dear Mr. Wilkerson,Thank you for taking the time to share your experience regarding your stay at Nobu Hotel Los Cabos. We place tremendous value on your satisfaction and loyalty and could not hold greater honor than in welcoming you soon again.Kind Regards from Nobu Team!

10/10 Eccellente

Tien

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Professional staff. Very secluded resort. Makes you feel like you’re in your own world. Great if you want to get away from the noise. Amazing food and experience. ALAN is the man, the personal concierge they assign everyone
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 19 apr 2024
Dear Mr. Le,Thank you for sharing a wonderful review abour our resort Nobu Hotel Los Cabos. We strive to go above and beyond in order to help our guests truly enjoy their visit, and we're happy to know that you found that to be the case. We will be happy to pass your compliments along to our team. Thank you very much, and we look forward to your next visit!We hope to have the honor to receive you once again.Warm regards from Cabo!

2/10 Terribile

Natalie

Non mi è piaciuto: Personale e servizio
Soggiorno di 5 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 apr 2024
Dear Mrs. Zheltovski,Thank you for sharing your evaluation in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. Your feedback is valuable, and we are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.We hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!

10/10 Eccellente

Marleny

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s pretty secluded but if you want a zen and peaceful resort this is it. Pretty luxurious and I loved it.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 17 apr 2024
Dear Mrs. Maldonado,Thank you for taking the time to share your valuable feedback regarding your stay at Nobu Hotel Los Cabos. We are delighted to learn that your experience was marked by excellent and relaxing days.Your satisfaction and loyalty mean a great deal to us, and we couldn't be more honored than in anticipating your return in the near future. Your kind comments inspire us to continue putting forth our best efforts, ensuring that each visit remains truly unforgettable.We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,

8/10 Buono

Theodore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property and staff/service was awesome. Food was overpriced
Soggiorno di 7 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 16 apr 2024
Dear Mr. Bishop,We are very glad to read that you had an amazing vacation at our resort and that due to our staffs attitude you were able to enjoy your stay to the fullest.We are proud that our staff provided you with excellent and professional customer service, and that you enjoyed our amenities. Regarding the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We place ourselves at your service for all your future requests until then.Thank you.

10/10 Eccellente

juan carlos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
el mejor hotel. pero muy buenos pero muy caros sus restaurantes
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 12 apr 2024
Estimado Sr. Aguirre,Muchas gracias por tomarse el tiempo de compartir su experiencia con respecto a su reciente visita a Nobu Hotel Los Cabos. Realmente esperamos que considere regresar a Los Cabos en el futuro, tenemos la seguridad de que cualquier inquietud o problema se abordará con prontitud y confiamos en que este caso haya sido una excepción.Saludos de parte de Nobu Staff.

10/10 Eccellente

mandey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 11 apr 2024
Dear Mrs. Murray,Thank you for taking the time to post your review regarding your recent visit to Nobu Hotel Los Cabos and joining us at our beautiful oceanfront paradise and for taking the time to share your valuable qualification.We hope to welcome you soon.Sunny Regards!

10/10 Eccellente

Ellen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were impressed the moment we arrived. The property was serene, beautiful and absolutely magnificent. Lovely pools; restaurants; spa treatments. Everything Zen like and to perfection. The staff was friendly, helpful and extremely polite. We must give a special thanks to our local Ambassador, Mr. Alan Santiago. Alan was exceedingly helpful; from dinner reservations, to arranging car service; Alan saw to every detail and met every need. We were grateful to have such a knowledgeable guide. Thank you so much Alan. We will certainly return to Nobu Los Cabos again.
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 11 apr 2024
Dear Mrs. Tam,Thank you for sharing your impressions regarding your recent visit to Nobu Hotel Los Cabos. We feel very honored to read that you had a spectacular time at our resort and were able to enjoy your vacations.As a team, we owe an amount of gratitude to the circumstances that brought you to the doors of our beautiful hotel. We look forward to hosting both of you again at your earliest convenience so as Santiago and our staff can once again make an extraordinary impression on you. Sunny regards from Nobu Hotel Los Cabos.

10/10 Eccellente

Carole

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great property for foodies as NOBU doesn't play when it comes to amazing dining options (breakfast, lunch, dinner, snacks!).
Soggiorno di 5 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 11 apr 2024
Dear Mrs. Angelo,Thank you very much for taking the time to share your experience regarding your recent visit to Nobu Hotel Los Cabos. We are delighted to read that we made such a magnificent impression on you with our service and products, besides you culinary experience at the restaurants.On behalf of the team, allow us to tell you that we are grateful for your visit, we remain at your service and if you give us the opportunity, we will be delighted to welcome you back on your next vacation.Kind Regards!

8/10 Buono

Natasha

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great trip. lovely hotel but just some construction work happening during our stay which was loud
Soggiorno di 3 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 11 apr 2024
Dear Mrs. Advani,Thank you for taking the time to write your valuable review regarding your recent stay at Nobu Hotel Los Cabos. We are glad to hear you had a great trip overall despite the noise from the construction work. It's unfortunate when such disturbances affect the experience, but I'm pleased to know you still enjoyed your stay at the lovely hotel.It was a pleasure having you with us and we can't wait to see you back again soon! We are looking forward to welcoming you for another fabulous experience.Kind Regards

10/10 Eccellente

Anthony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing facilities/staff that caters to your every need Food is exceptional
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 9 apr 2024
Dear Mr. Delorenzo,Thank you for sharing your opinion about your recent stay at our resort. We are glad to read that we enabled you an enjoyable time. TIt is wonderful to know that you were impressed with the exceptional service provided by our staff. We take pride in going above and beyond to meet our guests' needs and exceed their expectations.We look forward to welcoming you again shortly.Sunny regards from Cabo San Lucas!

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is srrřt
Soggiorno di 2 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 8 apr 2024
Dear Mrs. Crandall,Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!

4/10 Scarso

Samuel R

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We had to wait for a room to be ready and were left sitting on a couch. The restaurants are hard to make reservations for and the limited, pricey menus were a turn off. We took taxis to Cabo and Old San Jose each day for meals and activities. The iPad in the room never worked for ordering a taxi, so we had to call down or notify the bell man. The pool and workout facility were nice, but we felt a little isolated with the location of the property.
Soggiorno di 4 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 9 apr 2024
Dear Mr. Beveridge,Thank you for taking the time to share your feedback regarding your recent stay at our Nobu property. We appreciate your perspective and value the opportunity to address your concerns. It sounds like you encountered some challenges during your stay, including waiting for your room, difficulty making restaurant reservations, limited menu options, and issues with the iPad in your room. We would like to assure you that your feedback has been shared with the relevant departments for further evaluation and consideration.We are dedicated to ensuring that our guests have a memorable and enjoyable experience, and your input helps us achieve this goal.Once again, thank you for choosing Nobu, and we hope to have the opportunity to welcome you back in the future, providing an enhanced and more enjoyable stay.Kind Regards!

10/10 Eccellente

Keiko

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Nobu Hotel Los Cabos, il giorno 8 apr 2024
Dear Mr. Ahara,Thank you for writing your valuable comment regarding your visit to Nobu hotel Los Cabos. We are incredibly proud of our associates for their commitment to our guests' satisfaction.We look forward to seeing you back soon!Sunny regards from Cabo!

2/10 Terribile

Paula

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This property had no facilities besides spa and a fitness center. To get to the hotel itself from the main road is about a 15 minute drive. The food is so ridiculously expensive and it is nothing special. I paid $40 for a chicken salad and $ 60 for a regular burger. This property purposely price gouges because there is nowhere else in the area that you can eat so you really have no choice.
Soggiorno di 3 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 8 apr 2024
Dear Mrs. Perez,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. It sounds like you found the lack of facilities, the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!

10/10 Eccellente

LIN

Soggiorno di 6 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 29 apr 2024
Dear Lin Yisheng,Thank you for coming to Nobu Los Cabos. We thank you for sharing your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Until next time, we remain at your faithful service,Warm Regards!

10/10 Eccellente

Brett

Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 23 apr 2024
DearWe thank you again for taking the time to share your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Warm Regars!

10/10 Eccellente

Scott

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is the cleanest hotel with amenities I have ever seen in my 61 years on this planet ..workers constantly cleaning, Everyone offering assistance whether it is at the pool, walking the grounds or at your room .. this is truly a 5 star resort . If I had to come up with a criticism, it would be the lack of commercial stores and availability of snacks, which caters more towards kids, but it’s clear they are aiming at people that are out for a luxury experience without the hustle and bustle of running around, but instead, just relaxing in style and comfort.. ….
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 2 apr 2024
Dear Mr. Kotler,Thank you for your review and for choosing to stay with us. We are delighted to hear you had such a memorable experience with us at Nobu Hotel Los Cabos. We go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious luxury experience they deserve.Thank you for your trust in all the staff and for letting us be part of your vacation. Sunny regards from Cabo!

4/10 Scarso

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Disappointed with customer service. Food portions were laughable almost a joke.
Soggiorno di 3 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 1 apr 2024
Dear Mr. Thank you for sharing your comments in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. Your feedback is valuable, and I will ensure that your comments are shared with the relevant departments for consideration. We are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.Thank you one more time for your valuable opinion and we hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!

10/10 Eccellente

Jack, Glencoe

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort is amazing. Having stayed at several vacation properties in this general tier, I can say the resort itself/facilities are basically as good as it gets. Truly phenomenal. On site restaurants were also fantastic (albeit very expensive, and make reservations!). Also pretty kid friendly for our 3 year old. That said, service level was a step below what I’d expect from a resort of this level. Nothing bad at all, the service is objectively good, but I did not experience “above and beyond” bend-over-backwards-without-you-asking service I’ve received at Ritz, Four Seasons, St. Regis, etc. resorts at a similar price point. Only other knocks against it is because of geography, it’s windy, and you can’t actually swim in the ocean, and the gym can get crowded at peak times. Overall a great resort and I would definitely go back!
Soggiorno di 5 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 2 apr 2024
Dear Mr. Kapaun,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves. We feel honored to have been able to provide an incredible culinary experience regarding or specialities with our Mexican flavor.Having read your remarks, it was a pleasure to learn that you enjoyed every aspect of your stay. However, we were especially gratified to learn that some of our hosts formed a part of that magical experience.Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We hope to welcome you soon.Kind Regards!

10/10 Eccellente

Alicia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful
Soggiorno di 3 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 1 apr 2024
Dear Mrs. WillensWe are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos. Looking forward to welcoming you back soon again when back in Cabo.Sunny regards from Nobu Team.

10/10 Eccellente

Nick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing experience at Nobu Los Cabos!
Soggiorno di 2 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 1 apr 2024
Dear Mr. Barbir,Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.We are looking forward to welcoming you in the near future.Warm regards from Cabo!

10/10 Eccellente

PAUL

Soggiorno di 3 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 16 apr 2024
Dear Mr. Treguer,Thank you for sharing your valuable evaluation of satisfaction at Nobu Los Cabos regarding your stay.On behalf of the team, allow us to tell you that we are grateful for your visit, we remain at your service and if you give us the opportunity, we will be delighted to welcome you back on your anniversary celebration.Kind Regards!

10/10 Eccellente

Stephany

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Muy a gusto!
Soggiorno di 3 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 26 mar 2024
Estimada Srta. Domínguez,Le agradecemos haber tomado el tiempo para dejarnos su valiosa reseña, es un honor saber que tuvo una placentera estancia en Nobu Hotel Los Cabos, estamos encantados de saber que nuestro servicio, en todos los ámbitos, dejó una marca indeleble en usted. La atención al detalle es algo de lo que nos enorgullecemos, y nuestro objetivo es brindarles a nuestros huéspedes una estadía inolvidable construida sobre la base de nuestro nivel de servicio único y personalizado.Esperamos poderlo recibir muy pronto en este paraíso.Saludos,

8/10 Buono

Jose

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Housekeeping needs a lot of improvement.
Soggiorno di 6 notti a febbraio 2024
Risposta di Nobu Hotel Los Cabos, il giorno 26 mar 2024
Dear Mr. Rodriguez,Thank you for taking the time to share your experience at Nobu Hotel Los Cabos. Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.One more time we would like to thank you for your valuable opinion and be sure that our guest's security and comfort are a major priority.We hope to have the chance to receive you again and provide you with an amazing experience we can provide you.Regards from Cabo.

10/10 Eccellente

Courtney

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really beautiful place
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 22 mar 2024
Dear Mr. Forbes,Thank you for coming to Nobu Los Cabos. We thank you for sharing your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Until next time, we remain at your faithful service,Warm Regards!

10/10 Eccellente

Kathryn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was gorgeous and clean. Staff was amazing from the check in to the cleaning staff.
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 19 mar 2024
Dear Mrs. Ojeda,Thank you for your review and for choosing to stay with us. We are delighted to hear you had such a memorable experience with us at Nobu Hotel Los Cabos. We go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious luxury experience they deserve.Thank you for your trust in all the staff and for letting us be part of your vacation. Sunny regards from Cabo!

6/10 Soddisfacente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Incredible facility and very professional staff. Beautiful guest rooms. Incredible swimming pool. Overpriced and poor food.
Soggiorno di 2 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 18 mar 2024
Dear Mr, Sampson.Thank you for sharing your excitement and satisfaction at Nobu Los Cabos. It's great to hear that you found the facility incredible and the staff professional, along with beautiful guest rooms and an impressive swimming pool. However, I'm sorry to hear that you found the food overpriced and of poor quality. Food quality and pricing are important aspects of the overall guest experience, and your feedback will likely be valuable for both the management of the hotel and potential future guests.We hope to have the honor to receive you once again.Warm regards from Cabo!

10/10 Eccellente

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing atmosphere.
Soggiorno di 5 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 13 mar 2024
Dear Mr. Korchia, It's wonderful to hear that you enjoyed the atmosphere during your stay! A great atmosphere can truly enhance the overall experience and create lasting memories. Whether it's the stunning surroundings, the attentive service, or the sense of tranquility, a positive atmosphere can make a hotel stay truly special. Thank you for sharing your valuable opinion!Sunny Regards!

10/10 Eccellente

Audra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super amazing experience!
Soggiorno di 4 notti a marzo 2024
Risposta di Nobu Hotel Los Cabos, il giorno 13 mar 2024
Dear Mrs. Stamm,Thank you one more time for providing us your valuable opinion, we hope to welcome you in a near future.Sunny regards from Cabo!