Hotel vicino a Canale Artificiale Caldon Canal - Stoke-on-Trent

“Nice place”

“Comodo per chi è di passaggio, ma è una struttura antiquata negli infissi e bagno! Stanza al piano terra a diretto contatto col parcheggio trafficatissimo ”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“NUOVA E PULITA”

“Friendly staff, room fantastic, very clean comfortable, nice shower room excellent views, great meals staff very good nothing to much, fantastic breakfast great selection of products. Fantastic hot tubs right temperature very relaxing. Fantastic value for money. I will ne definitely back.”

“Excellent location and value for money. Really pleasant reception/staff in general. Great for kids ”

“Comodissima posizione Personale reception gentilissimo”

“Great low price. The rooms are dated and in need of renovation, but they are clean”

“Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished ”

“Good location, harvester next door for dinner and close to the stadium. Breakfast was mediocre and very busy but sufficient. Staff were excellent. ”

“Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!”

“Could just cope for one night. It’s extremely dated, the heating was an old electric heater and didn’t really heat the room well, I was freezing and had to put layers on for bed because the duvet was very thin too. The room must have had a dog in previously, I had a really bad allergy reaction my eyes and nose were streaming and when I put my leggings on I had dog hairs all over them. The bathroom was nice but had a huge stain in the sink and some of the pipe boxing was falling off. The food...

“ Or recommend ”

“The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. ”

“Terrible communication and not clean at all ”