This is an old hotel and while the outside of the hotel looks nice, inside may need refurbishing. Also front reception staff were excellent but the restaurant check in ladies were not friendly to us but appeared to be friendly to locals, smiling, taking them to their tables, etc. For us they checked which room we were from and gave us a sheet of paper to choose our breakfast menu( as ther was no buffette). Didnt even say anything. This was on a Monday morning so I was surprised at the customer service. If you have stayed in other Hyatts around the world, dont expect similar service. Cleanliness also could be improved. Parking on the weekend is okay if you are okay parking outside in public parking but on the weekend its paid parking or the hotel has their 25 a day parking.