Dear Andrew Robert,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear peter,Thank you so much for taking the time to write a review. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Donna,Thank you so much for your review!It was a pleasure to have you with us. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Kasey,Thank you very much for choosing us and for sharing your review about your last stay..We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Herbert,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Talal,Thank you so much for your feedback regarding your recent stay.We place great importance in providing our guests with unforgettable experiences therefore we are sorry that not all the aspects of your experience did meet your expectations.Your observations will be shared with corresponding department for further consideration and we are looking forward to having another chance to welcome you back in the near future for a much better experience.We wish you all the best,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Kelley,Thank you for taking the time out to leave a review!We apologize for falling short of meeting your expectations.We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Heather,We enjoyed reading your generous review.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our propertyWe look forward to welcoming you again.Best wishes, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Sara,We are very pleased to read your kind comments.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Carol Lynette,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We look forward to sharing another experience with you soon. Have a lovely day.Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear ASHOKKUMAR,Thank you very much for staying at Riu and for sharing your feedback with us.We regret reading your disappointment regarding the change of hotel. We always intend to communicate to our guests through our partners.We hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Dildora,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Alejandra,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Christian,We appreciate your kind words. Your comments are very valuable to us and we are glad that you have enjoyed the services provided to the fullest. We look forward to welcoming you again soon.Best regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Christopher,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Brenda,We appreciate this feedback! It is wonderful to know that you enjoyed your stay with us so much!We are looking forward to hosting you again soon.Greetings,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear ALEKSANDR,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We will of course share your impressions with corresponding team for an adequate follow up.We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Damian,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Ali,We are very pleased to know that you enjoyed your stay with us.We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear GERMAN,Thank you so much for taking the time to review your stay and for the rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Angelina, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Palace Las Américas.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Palace Las AméricasOnline Reputation Manager

Dear leslie,Thank you so much for your nice words and for the fantastic rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Brenda,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Las Américas! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Jacob,Thank you for your great review and for spending time with us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Jack J,It is wonderful to know that you enjoyed your stay with us so much.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Amit Singh,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Mariana,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects and we lament the mentioned accident. Our priority is to provide a professional service at all times and to ensure a relaxing stay to all of our visitors.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear joseph,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Stephen,Many sincere thanks for your review. Your suggestions will be forwarded to the responsible department to be taken into account for future improvement. We look forward to welcoming you back soon. Kind regards, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Juan,We would like to thank you for sharing your fantastic feedback on your recent stay at our resort. It is great to learn that overall, you had a good experience. Best Greetings, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear GRIFFIN ALLEN,We appreciate this feedback! It is wonderful to know that you enjoyed your stay with us so much! We are looking forward to hosting you again soon. Greetings, Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Rosa,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you enjoyed your stay.We look forward to host you again soon. Have a lovely day. Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Charles,Thank you very much for your positive review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Mickey,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with such pleasant feelings and we hope to welcome you again soon.Best regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Kenneth,It is nice to know that you enjoyed your stay with us so much.It was our pleasure taking care of you! We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. However, we lament the mentioned inconvenience. We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Zehra,Thank you so much for your nice words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear Jessica, Thank you for your review of Hotel Riu Palace Las Américas. All the feedback you have given us is highly appreciated!We are glad that you found our resort beautiful and so many aspects were to your satisfaction.However, we certainly regret to hear that several things throughout your stay did not meet your expectations. It is clear from your review your stay was not completely what we would expect our guests to experience and not our norm as our many past reviews reveal. Please note that your concerns have been passed on to our management. Your feedback will aid us in improving the value we offer our guests.We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Palace Las AméricasOnline Reputation Manager

Dear James,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel! We would have liked to have been informed regarding this during your stay in order to help you upon request with additional mattress toppers.We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Palace Las AméricasOnline Reputation Manager