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Recensioni per Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4 out of 5
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 867 su 1525 recensioni" "
Valutazione di 8 - Buono. 330 su 1525 recensioni" "
Valutazione di 6 - Soddisfacente. 155 su 1525 recensioni" "
Valutazione di 4 - Scarso. 77 su 1525 recensioni" "
Valutazione di 2 - Terribile. 96 su 1525 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

EcosostenibilitĂ 

Recensioni

8/10 Buono

xinfei

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
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Soggiorno di 2 notti a febbraio 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 5 mar 2024
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10/10 Eccellente

Fabiana

Viaggio di coppia
Mi Ăš piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Bella struttura fronte oceano. Camere moderne, spaziose e pulite. Ristoranti validi e personale di servizio disposnibile ed amichevole.
Soggiorno di 2 notti ad agosto 2022
Risposta di Iliane Medina- Guest Service Manager , il giorno 25 ago 2022
Dear Fabiana, Thank you for sharing your review of the hotel, we will be more than happy to wleocme you back soon.Warmest Regards,

8/10 Buono

Katie Alvarado

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pros: good view, good food, sushi was actually good, decent sized pool, there is air conditioning and a fan and the drinks are good. Staff is really nice and friendly Cons: the 300 dollar voucher isn’t a voucher it’s basically a booklet they give you with like a bunch of 20 dollar coupons on things, the elevator does take awhile since there’s only like 5 but it’s getting better Overall loved the stay the hotel was nice and close to the strip would come again
Soggiorno di 6 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 27 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Joseph, Rochester

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me and my husband enjoyed celebrating our 6th yr wedding anniversary here! The food! The food! The property ,staff, accommodations 9.5/10.
Soggiorno di 5 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 25 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Renald

Viaggio di coppia
Mi Ăš piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I enjoyed the staff especially Atzel at the front
Soggiorno di 3 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 25 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Karen

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I highly recommend Royalton Chic Cancun! Everything about the resort is amazing!! The staff extremely nice and friendly. The entire resort super clean! Entertainment is AMAZING!!!!
Soggiorno di 5 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 24 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Heather

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 25 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Christina Joy

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff! Such a fun time! Food was really good, room service was quick. Hugo and Luis took care of us by pool sideusand the pool
Soggiorno di 7 notti ad aprile 2024
Risposta di Damian gomora / expedia concierge, il giorno 24 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Robynn

Viaggio di gruppo
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved my stay!!
Soggiorno di 3 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 24 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Sherry

Viaggio con la famiglia
Mi Ăš piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I love my butler Sandra she was the best and the sweetest she even was helping my cousins out, because they were NEVER able to find their butler. We had the best time until it was time to check out. The person who checked us out his name is David he was so rude and refused to listen to what I was saying he kept cutting me off when I was trying to tell him that my son had his own room and his spa day was going on his bill and I was only paying for mine. But he kept cutting me off and talking over me. Don’t wait on people who spent their hard earned money to stay there to check out to start being rude.
Soggiorno di 4 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 23 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Jessica, Port Arthur

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay at Royalton Chic was great! Check in was at 3pm, but we were able to enjoy food and drinks while we waited. The property was beautifully kept and every team member we interacted with had the best customer service I've seen in a really long time. The food was definitely a 9 out of 10! I havent had seasoned food at any hotel we've stayed at in Cancun. The main pool was a little cold, but the vibe was nice. The rooftop pool was more warm to it felt better. Note: Diamond member or not, you will have to pay for all alcoholic beverages. So be prepared. The foam party was everything everyone has talked about. Absolutely fun! Overall our stay was great. However, the amount of money being paid to stay at the hotel should honor all inclusive at the rooftop pool area. That was the most disappointing during our stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 23 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Lianet

Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fue una experiencia increĂ­ble
Soggiorno di 3 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Brian

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great time. Would definitely recommend.
Soggiorno di 7 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

6/10 Soddisfacente

Stefan

Mi Ăš piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 23 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Marisa

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The food wasn’t the greatest but the service, pool, and beach were great
Soggiorno di 4 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Rebekah

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Royalton Chic was a phenomenal resort with great food options. We will definitely plan to stay with them again in the future.
Soggiorno di 4 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Jelecia

Viaggio di gruppo, Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice .. had a great time . Staff were nice and attentive .. rooms had beautiful views
Soggiorno di 4 notti a marzo 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

6/10 Soddisfacente

CHRISTI

Viaggio di gruppo
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi
The hotel is beautiful. Except the food. I was with a party of 6. None of us liked the food. Poor poor quality. Definitely need to improve it. Needs to be more quality. Guacamole had way too much lime. Coffee shop should open at six
Soggiorno di 4 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Zubin

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good property and access to very clean and blue water beach. Very good rooms on average. Could do with a beach bar that is open late.
Soggiorno di 2 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 22 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

2/10 Terribile

umesh

Viaggio di coppia
To start with when i booked i opted for king bed. They gave me 2 queen. When i asked at the front desk the guy was very rude and said it is not available this the only choice i have. Another issue at this hotel is most of the staff doesn’t speak english and it is very difficult to communicate with them. Please don’t try the chopsticks restaurant. Everything we ordered was sweet. The inly restaurant which had good food was en hacienda. The drinks were not that great. They were using cheap liquor. Overall it is not a great place
Soggiorno di 4 notti ad aprile 2024
Risposta di damian gomora / expedia concierge, il giorno 20 apr 2024
ok sorry that your stay was not pleasant also inform you that the beds are under availability however we will be working to improve and will pass the information to reinforce the friendliness of the staff, and if unfortunately not all staff speak English 100% but any request could have done with our reception staff, guest service, or blue line they are highly trained to assist you, we work to constantly improve service best regards

8/10 Buono

Jose De Jesus

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The party vibe needs to improve and its music. There was way too much rap playing. There should be more of a variery of music. The Mexican restaurant was horrible. I would have thought they would have the best food.
Soggiorno di 7 notti ad aprile 2024
Risposta di Jhonny C. - Manager On Duty, il giorno 20 apr 2024
We're sorry your experience wasn't what you expected! We appreciate your feedback and are committed to improving. We will strive to create a better festive atmosphere and diversify our music selection to suit all tastes. As for the food, we will take steps to ensure that our Mexican restaurant offers delicious dishes that meet your expectations. We look forward to the opportunity to welcome you back and demonstrate the positive changes we are implementing, and we look forward to welcoming you with open arms for an enhanced experience!

10/10 Eccellente

Sheila

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Jhonny C. - Manager On Duty, il giorno 20 apr 2024
Thank you for choosing our accommodation service! We hope your stay was excellent, we look forward to seeing you again soon!

8/10 Buono

Olta

Viaggio di gruppo, Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great resort for the value with a lot of activities in the resort. Dining options were ok, the buffet was a bit limited, expected more fresh fruits and less of the same stations throughout the buffet. The resort was clean overall, the rooms have a great ocean front view but a bit outdated for a 5 star luxury resort--our bathrobes were dirty and no slippers. Staff was very friendly and helpful. The cafe was excellent from the ladies making the coffees, the coffees, ice creams and pastries. One of the nicest resorts in the area.
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 18 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Yvette, Harper Woods

Viaggio con la famiglia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nelson @ Vespa was amazing!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 17 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Takiia

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great sunset beach view upgrade
Soggiorno di 3 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 16 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Carlton

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 17 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Tania M

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 25 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Lisa

Viaggio di gruppo
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at the Royalton Chic last week for a bachelorette long weekend away, and boy did we have fun!! I believe the staff at a resort can really make or break your experience, and the staff at the Royalton Chic were beyond amazing!! Big shoutout to Angel at the Munchies bar/restaurant - he went out of his way to make sure we had everything we needed and also anything we asked for! Jonathan and Alejandro were amazing too - they were friendly, joined in on the fun and super courteous! While we did not meet a staff member that we did not like, these guys made our stay! The variety of food options available was impressive and you were never far from a snack or a drink! :) My only complaint was that our room just would not cool off and stayed pretty damp the entire time. Some of it is inevitable given the coast, but compared other places I've visited in Cancun, the room could have used some love. We did not spend a lot of time in it, so it was a very minor inconvenience! Overall a great stay for the kind of vibe and trip we were looking for. Major shout outs to the staff again for making the trip so memorable!
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 16 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Kenneth, Jonesboro

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Didn’t like air conditioning in my room
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 16 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Jasmine

Viaggio di gruppo
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing staff! Beautiful property! So many events and things to do!
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 14 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

ALI, NOGENT SUR OISE

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
👍👍👍👍👍
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 13 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Tim

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property had a lot of fun events at the pool and staff was friendly. Did not like how they approached you as soon as you checked in and tried to give you some free services with the intention of selling you a membership and taking up half a day in a seminar. Being a different language it was hard to understand what their intentions were and was confusing. Also there was a odor on our floor from something not sure what it was. We also paid for the diamond club membership for better alcohol and notice that the other guest got the same as us that had the regular membership.
Soggiorno di 6 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 13 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Akeidra

Viaggio con la famiglia
Mi Ăš piaciuto: Condizioni e dotazioni della struttura
This was my first time going to Mexico and I’m so glad we chose to stay at the Royalton Chic.
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 16 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Gantulga

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer service. I had a small complaint about my room and they switched me to a different one and carried my stuff there while I was at lunch!
Soggiorno di 3 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 11 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Jesse

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 11 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Alfredo

Viaggio di gruppo, Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay when you're planning to go cancun.
Soggiorno di 3 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 11 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Robert

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 10 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Jasjit

Viaggio di gruppo
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff
Soggiorno di 4 notti a marzo 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 9 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Haron A

Viaggio con la famiglia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a GREAT time here! The only thing that I would improve would be that they have a restaurant and club open until 2am.
Soggiorno di 6 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 9 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Scott

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 10 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Zchane

Mi Ăš piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi Ăš piaciuto: Personale e servizio
Soggiorno di 5 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 9 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Julia

Mi Ăš piaciuto: Pulizia
Soggiorno di 5 notti a marzo 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 9 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

dylan

Soggiorno di 3 notti a marzo 2024
Risposta di Damian Gomora / expedia concierge, il giorno 28 apr 2024
We wanted to take a moment to extend our sincerest gratitude for choosing to stay with us at Royalton Chic CancĂșn an autograph collection adults only. It was truly our pleasure to have you as our guest.We trust that your stay was comfortable and enjoyable. Your presence added a special touch to our hotel, and we appreciate the opportunity to have served you.As you depart, please know that you'll always be welcomed back with open arms. We look forward to the possibility of hosting you again in the near future. Should you need anything or wish to make arrangements for your next visit, please don't hesitate to reach out to us.

10/10 Eccellente

Jalia

Soggiorno di 5 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 28 apr 2024
We wanted to take a moment to extend our sincerest gratitude for choosing to stay with us at Royalton Chic CancĂșn an autograph collection an adults only hotel. It was truly our pleasure to have you as our guest.We trust that your stay was comfortable and enjoyable. Your presence added a special touch to our hotel, and we appreciate the opportunity to have served you.As you depart, please know that you'll always be welcomed back with open arms. We look forward to the possibility of hosting you again in the near future. Should you need anything or wish to make arrangements for your next visit, please don't hesitate to reach out to us.

6/10 Soddisfacente

PETER

Viaggio di coppia
there was nothing unique about the property ,overpriced restaurant service was very poor ,food was basic nothing new cheap liquor.never to go back again.
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 7 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Josefina

Viaggio di coppia
Mi Ăš piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The food was amazing and the staff was so nice. I can’t wait to come back!!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 7 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Iman

Soggiorno di 4 notti ad aprile 2024
Risposta di Damian Gomora / expedia concierge, il giorno 25 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Maria del carmen

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 7 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

8/10 Buono

Liubov

Viaggio di coppia
Mi Ăš piaciuto: Pulizia e personale e servizio
This was our first time in Cancun and we overall enjoyed our time. First off, the smell and fragrance in the lobby is AMAZING right from the first step in. The staff is very helpful and friendly. When we first arrived, we were able to store our bags with the bell hop and go enjoy the beach while waiting for our room to be ready. The beach and pool area is clean and enjoyable. However, half of the seating area is reserved for diamond members. After exploring, it looks like upgrading to Diamond status at this resort comes with a lot a lot of perks. If you're able to afford it, we definitely recommend it, but we did not have that status. The ocean view rooms are defined the best! That view is incomparable! We had to switch rooms after the first few days due to noise and finding a Mexican cucaracha in our room. But that's expected in a hot climate like this. We didn't see any more cucarachas after this one incident. Switching rooms was very easy and smooth. I personally found the resort very stylish and beautiful, but my boyfriend's keen eye noticed unfinished spots in certain areas like peeling wallpaper and rusting outside railings. Additionally, the elevators took a bit long to come sometimes and were very full. The staff were all very helpful and hardworking. Especially the outdoor bar and munchies area staff, specifically Mario, Eber, Jonathan, and others whose names we have forgotten but who we very much appreciated. Overall, big thumbs up and thank you!!
Soggiorno di 6 notti a marzo 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 4 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.

10/10 Eccellente

Yvonne

Mi Ăš piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Alondra Simonin / Expedia Ambassador, il giorno 5 apr 2024
On behalf of the Royalton Chic Cancun Team, we would like to thank you for your preference. We hope that your visit has accomplished your expectations. Our main goal is to provide you with the highest standards and we hope you choose to stay with us again when your travels brings you back to CancĂșn. Kindest regards.