Hotel vicino a Cannock Chase -

“Impressive in arrival this countryside hotel and conference centre at first glance appeals. There is also ample parking. Many hotels allow early check in if one arrives ahead of check in time. Moat House staff were less accommodating and seemed to have a hard and fast rule. However, when we sat in the lobby with our suitcases and backpacks half an hour ahead of check in time, they quickly and pleasantly attended to us. The rooms are attractive but for cobwebs on the ceiling in both bedroom...

“No Breakfast”

“Some fittings / furnishings need fixing. Very creaky flooring throughout. The only ‘blight’ of the otherwise excellent breakfast was the salty ‘processed bread’ - ‘brown’ isn’t the same as ‘granary’, ‘whole meal’ or ‘sourdough’!”

“Check-in was great and the family room we booked was clean and a good size. I removed some stars based on a couple of things. The service, mostly 20 somethings, didn’t come with much of a smile which seems normal these days unless they are well trained by the older generation who realise what service means. We had a drink order at dinner pineapple and lemonade. We were brought a lemonade. This was pointed out at which point the waitress went away and came back with a lemonade again just in a...

“Overall was ok”

“No elevator for disabled people”

“Lovely old building. Nice bathtub. Lots of parking. Staff were very helpful n friendly. Excellent breakfast. Lidl is right across the road.”

“Great location, easy to get to, great big parking, nice little village with a Chinese takeout across the street, a Coop close by. Sadly the cleanliness of the room was poor. Grime in the bathroom where floor meets walls. Very dirty remote control, some kind of sauce spilled on the side of the chest of drawers. Bed linen clean and bed comfortable. The radiator nob not functioning as it should. Should have stayed two nights but left after the first. Sorry, but proper cleaning of the room is so...

“Personale molto professionale ed accogliente. Avevo dimenticato in camera dei vestiti e mi sono stati recapitati a casa. Ho apprezzato molto. Vengo ogni anno e mi trovo sempre molto bene allo Swan Hotel. Piero.”

“Close to the centre, good parking place, very nice staff”

“Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished ”

“Dated hotel with thin walls”

“Great room”

“It’s ok for the price. Helpful staff, good parking, worn out rooms, Stafford town is a bit tired too.”