Grand West Casino & Entertainment World, Jakes Gerwel Drive, Goodwood, Cape Town, Western Cape
Recensioni
8,8
Eccellente
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 157 su 317 recensioni" "
10 - Eccellente
157
Valutazione di 8 - Buono. 130 su 317 recensioni" "
8 - Buono
130
Valutazione di 6 - Soddisfacente. 24 su 317 recensioni" "
6 - Soddisfacente
24
Valutazione di 4 - Scarso. 3 su 317 recensioni" "
4 - Scarso
3
Valutazione di 2 - Terribile. 3 su 317 recensioni" "
2 - Terribile
3
9,0/10
Pulizia
9,0/10
Personale e servizio
8,6/10
Servizi
8,8/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
8/10 Buono
elena
Viaggio di coppia
27 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi
Ottima struttura abbastanza vicina ad aereoporto , per non più di una notte , si accese a negozi e casino in sicurezza . Per più notti assolutamente scegliere il water front V&A . Noi abbiamo soggiornato li perché arrivati tardi e dovevamo ritirare auto per ripartire .
elena
Soggiorno di 1 notte a luglio 2023
Risposta di CL GrandWest Team, il giorno 28 lug 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
pius, Las Vegas
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The clean room and very comfortable bed.
pius
Soggiorno di 3 notti a marzo 2024
Risposta di CL GrandWest Team, il giorno 30 mar 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
Willem
13 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place to stay, close to highways and industrial areas
Willem
Soggiorno di 1 notte a febbraio 2024
Risposta di CL GrandWest Team, il giorno 21 feb 2024
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
10/10 Eccellente
Ernestus
Viaggio di coppia
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and tidy, friendly staff
Ernestus
Soggiorno di 5 notti a gennaio 2024
Risposta di Citylodge Grandwest Management Team, il giorno 7 feb 2024
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
10/10 Eccellente
Liezel
Viaggio di lavoro
30 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
People were smoking in their rooms during the night - Terrible for a non smoker
Liezel
Soggiorno di 1 notte a gennaio 2024
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
10/10 Eccellente
felix
30 gen 2024
felix
Soggiorno di 1 notte a gennaio 2024
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
David
Viaggio di lavoro
24 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room too far from reception/dining. Am slightly handicapped and special parking blocked off.
David
Soggiorno di 4 notti a gennaio 2024
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
2/10 Terribile
Guilherme
9 gen 2024
Guilherme
Soggiorno di 1 notte a gennaio 2024
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for taking the extra time you took to offer some valuable feedback. Thank you for your constructive comments which you have brought to the attention hotel management so that the issues can be addressed. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
10/10 Eccellente
Viaggiatore verificato
8 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2024
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
10/10 Eccellente
JC
25 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
JC
Soggiorno di 1 notte a dicembre 2023
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
JC
21 dic 2023
JC
Soggiorno di 1 notte a dicembre 2023
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
Robert
Viaggio di coppia
13 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I offer a high rating with one small exception the bath room no shampoo and no face cloth, in future at City Lodge location , I will bring my own
Robert
Soggiorno di 1 notte a dicembre 2023
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
10/10 Eccellente
SHAVAY
11 dic 2023
SHAVAY
Soggiorno di 3 notti a novembre 2023
Risposta di CL GrandWest Team, il giorno 1 feb 2024
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
Wolaganundhan
21 nov 2023
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Wolaganundhan
Soggiorno di 5 notti a novembre 2023
Risposta di CL GrandWest Team, il giorno 28 nov 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
Nicholaas
Viaggio di coppia
8 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Is really an amazing place to stay over when going for a show;
Nicholaas
Soggiorno di 1 notte a novembre 2023
Risposta di CL GrandWest Team, il giorno 13 nov 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
Eugene
Viaggio di coppia
18 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Reasonable pricing. Very friendly and helpful staff and a commutable distance from the Airport.
Good experience overall
Eugene
Soggiorno di 1 notte a ottobre 2023
Risposta di Citylodge Grandwest Management , il giorno 31 ott 2023
Thank you for kindly completing our online survey.We were very pleased to note that you rated us highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.
6/10 Soddisfacente
Corey
16 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When you book through Expedia with this property allow for more than 2 hr for the reservation to go through. The guy at the counter had to charge my credit card for a separate stay then reimburse me—and he did. Very profession the front desk guy!
Corey
Soggiorno di 1 notte a ottobre 2023
Risposta di Citylodge Grandwest Management , il giorno 31 ott 2023
Thank you for taking our call to discuss your concerns during your stay. We appreciate you bringing these matters to our attention so that we can remedy the situation. We are pleased that a satisfactory resolution has been achieved, and we hope to welcome you back when next you’re in the area.
10/10 Eccellente
Natalie
30 set 2023
Natalie
Soggiorno di 1 notte a settembre 2023
Risposta di CL GrandWest Team, il giorno 2 ott 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
ANTON
Viaggio di lavoro
18 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ANTON
Soggiorno di 1 notte a settembre 2023
Risposta di CL GrandWest Team, il giorno 18 set 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
pius, roselle
Viaggio di lavoro
16 set 2023
Mi è piaciuto: Servizi
Very nice hotel,
pius
Soggiorno di 2 notti a settembre 2023
Risposta di CL GrandWest Team, il giorno 2 ott 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
Viaggiatore verificato
28 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte ad agosto 2023
Risposta di CL GrandWest Team, il giorno 31 ago 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
Narad
27 ago 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
City Lodge is great with the most hospitable staff. Everyone is very friendly and willing to assist.
The following of is excellent and the kitchen staff are the best.
The room is very clean and the staff comes daily to clean and change sheets.
I will come again!
Narad
Soggiorno di 15 notti ad agosto 2023
Risposta di CL GrandWest Team, il giorno 28 ago 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
6/10 Soddisfacente
Derick
23 giu 2023
Derick
Soggiorno di 1 notte a giugno 2023
Risposta di CL GrandWest Team, il giorno 24 giu 2023
Thank you for taking the time to review our lovely hotel. We have noted your feedback for investigation and hope to welcome you as our guest again soon. With kind regards
10/10 Eccellente
EW
9 giu 2023
EW
Soggiorno di 1 notte a giugno 2023
Risposta di CL GrandWest Team, il giorno 12 giu 2023
hank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
8/10 Buono
Carinds
1 giu 2023
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Carinds
Soggiorno di 1 notte a maggio 2023
Risposta di Citylodge Management , il giorno 2 giu 2023
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
Stanley
27 mag 2023
Stanley
Soggiorno di 1 notte a maggio 2023
Risposta di CL GrandWest Team, il giorno 29 mag 2023
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Morag
Viaggio con la famiglia
6 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Morag
Soggiorno di 1 notte a marzo 2023
Risposta di CL GrandWest Team, il giorno 8 mar 2023
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Sara
3 feb 2023
Sara
Soggiorno di 1 notte a febbraio 2023
Risposta di CL GrandWest Team, il giorno 6 mar 2023
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
DEBBIE
14 gen 2023
DEBBIE
Soggiorno di 1 notte a gennaio 2023
Risposta di CL GrandWest Team, il giorno 16 gen 2023
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Faron
3 gen 2023
Faron
Soggiorno di 3 notti a dicembre 2022
Risposta di CL GrandWest Team, il giorno 5 gen 2023
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Arlene
Viaggio con la famiglia
28 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Christmas break
As per usual our stay was amazing as expected. Friendly staff, clean facilities and good food! It is a holistic holiday experience and one of my favourite spots to break away too.
Arlene
Soggiorno di 4 notti a dicembre 2022
Risposta di CL GrandWest Team, il giorno 29 dic 2022
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Mulongwe
Viaggio con la famiglia
19 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great
good
Mulongwe
Soggiorno di 2 notti a dicembre 2022
Risposta di CL GrandWest Team, il giorno 20 dic 2022
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
PA
2 dic 2022
PA
Soggiorno di 1 notte a novembre 2022
Risposta di CL GrandWest Team, il giorno 7 dic 2022
hank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Walter
1 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
besser kann man es nicht haben.
pefect!
Walter
Soggiorno di 2 notti a novembre 2022
Risposta di CL GrandWest Team, il giorno 3 dic 2022
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely
10/10 Eccellente
Lin
Viaggio con la famiglia
17 nov 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lin
Soggiorno di 2 notti a novembre 2022
10/10 Eccellente
Deidre
Viaggio di coppia
18 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient to stay at, awesome entertainment, close to airport, friendly and helpful staff.
Deidre
Soggiorno di 1 notte a ottobre 2022
Risposta di Citylodge Management , il giorno 21 ott 2022
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
SERHAT
Viaggio di lavoro
15 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
SERHAT
Soggiorno di 1 notte a ottobre 2022
Risposta di Layla, il giorno 2 nov 2022
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
Sharon
12 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sharon
Soggiorno di 1 notte a ottobre 2022
Risposta di Layla, il giorno 2 nov 2022
Thank you for kindly completing our online survey and for rating us so highly and we sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The Citylodge Grandwest Management Team
10/10 Eccellente
Dinesh
Viaggio con la famiglia
26 lug 2022
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Risposta di - City lodge Grandwest Management Team, il giorno 1 ago 2022
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
23 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 4 notti a luglio 2022
Risposta di - City lodge Grandwest Management Team, il giorno 1 ago 2022
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
10/10 Eccellente
Deidre
Viaggio con la famiglia
21 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always enjoy staying at City Lodge at Grandwest Casino the evening before an international flight. It’s safe, convenient, friendly and helpful staff and close to excellent entertainment.
Deidre
Soggiorno di 1 notte a luglio 2022
Risposta di - City lodge Grandwest Management Team, il giorno 1 ago 2022
Thank you for kindly completing our online survey. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
8/10 Buono
Samuel
Viaggio di lavoro
19 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Samuel
Soggiorno di 6 notti a luglio 2022
Risposta di - City lodge Grandwest Management Team, il giorno 1 ago 2022
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
6/10 Soddisfacente
Senita
23 giu 2022
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia
Mixed
Our stay was amazing, yet the only problem we experienced was that we do not get fresh towels everyday. Then used my own towels as the hotel towels were starting to smell as we were in a smoking room.
Senita
Soggiorno di 3 notti a giugno 2022
Risposta di CL GrandWest Team, il giorno 24 giu 2022
Thank you for taking the time to review our lovely hotel. We have noted your feedback for investigation and hope to welcome you as our guest again soon. With kind regards
8/10 Buono
Nicolene
Viaggio con la famiglia
10 giu 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nicolene
Soggiorno di 1 notte a giugno 2022
Risposta di CL GrandWest Team, il giorno 24 giu 2022
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon. With kind regards
10/10 Eccellente
Sikelelwa
23 apr 2022
Sikelelwa
Soggiorno di 3 notti ad aprile 2022
Risposta di CL GrandWest Team, il giorno 26 apr 2022
Dear Sikelelwa
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We look forward to welcoming you as our guest again soon.
With kind regards
10/10 Eccellente
Alzaane
Viaggio di coppia
22 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovey one night stay! Easy check-in and nice staff. Room super clean and comfortable
Alzaane
Soggiorno di 1 notte ad aprile 2022
Risposta di Layla Rajah, il giorno 13 mag 2022
Dear Alzaane,
Thank you for kindly completing our online survey.
We were pleased to note that you rated us positively and we will continue with our commitment to kindness and service excellence.
We hope to welcome you as our guest to our hotels again soon.
Yours sincerely
Layla Rajah
Duty Manager
10/10 Eccellente
Sanjith
Viaggio di lavoro
15 mar 2022
Mi è piaciuto: Personale e servizio
Five Star
This hotel is special to me as the staff are friendly and known to me as I have been staying here for many years. Management probably needs more presence and mixing with their customers.
Sanjith
Soggiorno di 2 notti a marzo 2022
Risposta di CL GrandWest Team, il giorno 25 mar 2022
Dear Sanjith
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We look forward to welcoming you as our guest again soon. With kind regards
10/10 Eccellente
alana
26 feb 2022
alana
Soggiorno di 1 notte a febbraio 2022
Risposta di CL GrandWest Team, il giorno 28 feb 2022
Dear Alana
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We look forward to welcoming you as our guest again soon.
With kind regards
10/10 Eccellente
Bharat
Viaggio di lavoro
14 feb 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic Hotel in a Great Location
This is a great hotel located on the casino property with lots of restaurants to choose from. The hotel staff were very friendly and courteous. Rooms got cleaned daily with great detail and were very comfortable.
Most value was the breakfast. This was one of the best from all my travels. Just too many choices of hot and cold continental breakfast options.
Bharat
Soggiorno di 7 notti a febbraio 2022
Risposta di CL GrandWest Team, il giorno 15 feb 2022
Dear Bharat Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We look forward to welcoming you as our guest again soon. With kind regards
8/10 Buono
Stephan
Viaggio di gruppo
31 gen 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stephan
Soggiorno di 1 notte a gennaio 2022
Risposta di CL GrandWest Team, il giorno 2 feb 2022
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon. With kind regards