Hotel vicino a Caribbean Cinemas Las Catalinas - San Juan

“Didnt had chance to use it.”

“We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. ”

“The room was very clean. They don't have a parking in the facility, but the parking lot in front of the building is a safe one.”

“Sin comentarios ”

“I would expect more from a hotel for the homeless. I was scared the death of bed bugs. Sketchy neighborhood, no staff, no lounge or coffee, contrary to photos and all their rooms are photo shopped. Never coming back. No soap, a sink that was gas station type, and no cups.”

“Great costumer service! Experience was a 10/10”

“Upon check in, no electricity/no power.I asked when will the power be back on, I was expecting some kind of backup generator to turn on the power, but the Hotel attendant said there is no expected time of when the power would return. I was not offered a refund or any accommodations and I was expected to just wait until the power comes back on. The hotel is not suitable for any one to stay under these conditions and its clear the hotel barely cares to help the customers. They just want money....

“There were no individual parkings as stated only off street, the internet never worked and there was no hot water. I had to leave early as i had a 7 yr old and the facilities were not appropriate. Very disappointing. ”

“Received an email a few hours before check in that this was not actually available due to some kind of technical difficulty with the booking process. Did not receive a response about a refund for days. Spent over an hour on the phone with Expedia in between. ”