Hotel vicino a Carson-Pegasus Provincial Park -

“Easy access, clean”

“Clean Room, friendly staff, and breakfast included which is very convenient”

“Got in late, but the front desk girl was very cheery a quick. We stay here every time we come through.”

“clean and good breakfast”

“No free parking. No free breakfast. Dirty and smelly”

“I interacted with several staff who were the friendliest out of any hotel I have been.”

“Lock on door was not secure. Carpet felt moist. Breakfast was fine and staff friendly”

“No bathmat to prevent slipping in tub. Huge liability. Clean Room, some small maintenance item but overall impressed with the stay. Breakfast was excellent and staff in restaurant was fabulous. Michelle (Waitress) was incredibly.”

“I was charged for a safe service and I noticed it later. They should not be charging us for that. We have not used it and the customer service should keep us aware about this fee. When I was adjusting the water before talking a shower, the shower curtain fell on me and the metal pipe hurt my back so bad in my back and my head. My 4 y o child was with me and it touched his head a little as well.”

“Don’t be fooled by the Best Western name. What made the experience even worse was the customer service. When concerns were brought forward, staff and management were dismissive and my concerns were not taken seriously. Staff were also taking personal calls on speaker phone. I would also recommend that guests carefully review their credit card statements after their stay to ensure all charges are accurate. In addition, the advertised amenities did not match what was represented when booking....

“The basement stinks like sewage and the water is white ans oily and smells too. Ants everywhere, electrical issues as all you hear is loud humming ams buzzing in the walls amd ceilings. Rooms only get cleaned every 7 days, if that. No one at the front desk is helpful when you ask a simple question and staff enters your room when you step out and they take things and when you talk to the manager, Mike, he gets upset and kicks you out. The fireplace buzzes and you can hear people literally pulling...