ApartHotel a Cartagena

“This hotel presents itself as an enjoyable experience with a historical approach, but my stay was deeply disappointing and nowhere near the standard it advertises. Beyond the physical issues and overall quality, what stood out most was the complete lack of hospitality, professionalism, and concern for guests. Whenever concerns were brought up, the staff showed little interest in resolving them or even acknowledging them properly. There was no warmth, accountability, or sense of care — something...

“Good”

“There was a roach in our room and a bunch of ants however the place was very spacious and has a great view of the ocean. There were a few really nice restaurants in the area and you could walk to the beach which was great. It was very safe and the staff was great”