8/10 Buono
Andrew, Wembley
14 ago 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Really great hotel in a perfect location to explore the old town. Great pools and bars. Really good coffee. Front desk and concierge really helpful in arranging trips.
Service in the courtyard pool bar and the rooftop were great. Service in the main restaurant wasn’t so good, slow and forgetful. Totally different experience to fast, friendly service by the pool. Breakfast buffet was disappointing - cold, wet eggs and cold, tough bacon. Disappointed in the restaurant a couple of times too. The crab tostada on the menu didn’t mention it was made with artificial crab sticks.
Great room, had everything I needed. On the first day I slept late because of jetlag, the young man servicing rooms was very generous and cleaned my room late. On the second day though a very rude maid totally ignored the Do Not Disturb sign and just burst in while I was naked without knocking. I told her to get out and she just kept complaining that she wanted to clean the room. There was no other way of locking the door to stop her.
Overall it was great, but a real mix of service standards. Perfect location for the old town though.
Andrew
Soggiorno di 3 notti ad agosto 2025
