Strutture Marriott Hotels & Resorts a Cascate del Niagara - Western New York

“Underwhelming experience for a marriot. No complimentary water bottles in the room. Room smelled as well.”

“My experience was extremely disappointing from beginning to end. First, I was charged twice for my stay on two separate cards. When I questioned it, Setu told me this was "normal," which only added to my confusion and frustration. Later, I was informed that I had to check out on Saturday morning and then check back into a different room just to extend my stay by one additional day, requiring a separate charge. Thankfully, I happened to meet an associate in the elevator by the name of Monique...