Baite a Catena montuosa del Rila

“Excellent hotel and very good restaurant. Reception service/lady very strange, ‘’wow you are coming too early (11:00)’’. The lady was aware that our room is not ready even before finding our reservation… 😀 or she is having cristal ball or the instructions are to not allow guest to check in before certain hour. The hotel was empty. I really do not understand that… in every normal nice hotel are more than happy to make you accomodate in the moment that you arrived. She called us 40 minutes later...

“The hotel offers very good accommodation conditions, we are not talking about luxury, we are talking about functionality. We didn't feel like we were missing anything even for a moment. One recommendation: a little diversity at breakfast would not hurt.”

“Warm and frindely people, structure near the gondola and the main street ”

“hotel calme,un peu à l'écart du centre ville. les équipements sont un peu limite...notament la douche qui inonde à chaque fois la salle de bains connexion wifi pas toujours de qualité”

“A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired.”

“Personale gentilissimo sempre disponibile in qualsiasi momento, pulizia eccellente camere e spa, ottimo cibo .”

“Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza”

“It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides...

“Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta. ”

“Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. ”