Hotel vicino a Cattedrale della Trinità - Accra

“A beautiful hotel, with a decent array of restaurants. Another pool is needed as there are a lot of non residents who decide to venture in for the day. Breakfast in the executive lounge is not worth the money as the spread pales in comparison to the offerings in the main restaurant”

“I need to understand why the rate that Im getting is quite different with the one negoziate trough Expedia”

“La stanza doveva essere leggermente più grande. Per il resto tutto bene. Pulizia, gentilezza. Ma quello che è pure importante è il posto centrale dell'albergo che permette facilmente di spostarsi ovunque ad Accra o restare a OSU dove trovi tutto quello di cui hai bisogno per un soggiorno piacevole ”

“Room was small but okay if we considera the rate I paid for the room. The staff should consider the guests when they start their daily operations around 6:30 am. Couldn’t sleep well. Great location. Decent gym but treadmills shall be replaced with better equipment. ”

“ Roaches in the room”

“Overall, the check-in process was cumbersome, given that we had to go into the lobby, take an elevator down to the garage, go to another building, then up to the unit we booked. The check-in attendant was not forthcoming about their knowledge of the presence of cockroaches at Chateau Towers. There wasn't an iron readily available in the unit and we were in a hurry to make it to an evening obligation-- this caused a delay. This was a very inconvenient experience.”

“I wasn't able to get a shuttle from the airport. My initial booking was confirmed and I responded with the itinerary, but I didn't get a reply until 5 minutes before I arrived at the hotel. I was quite disappointed by this, seeing that I responded 3 days before my arrival. In fairness I had sent the hotel itinerary by mistake, but if someone had replied in a timely manner this would've been resolved before I had to pay my own way from the airport to the hotel. My room was clean, the staff was...

“Yes”

“Poor room condition, host not reliable and truthful”

“I like the location ”

“Dirty dingy towels and bed sheets. Asked for clean ones and was told that is the color. I checked out early to another hotel. Highly inconvenient”

“The water pressure was so bad that my shower didn't work until the evening. The wireless connection was poor. The staff member who helped me at checkin (after a long busride when all I wanted was to relax and have a shower) was rude, and I had to convince then that I had a paid reservation, even though I was showing them on my phone! (I had to buy phone credits to show them since their wireless wasn't working!!) The staff member I interacted with the next day, the manager, was much more...

“Clean and comfortable hotel with free wi-fi internet connection and all modern facilities. The hotel is conveniently located for visiting Accra. Airport shuttle service worked very well. I easily found the Novotel agent at the airport and we arrived at the hotel in about 15mins. Cause of the intense traffic, it is advisable to leave the hotel in time when going back to Kotoka airport (it took me 1 hour). Hotel staff is well trained, kind and helpful. The standard room has a double bed and a...