Hotel vicino a Centro Artistico Oceanico The Factory - Ho Chi Minh City

“none of the amenities advertised were available to us, the apartment was not clean, had very little kitchen utensils, no cutlery, a wet dirty cloth and scourer was left for us to use, a dirty used bath mat, oven trays had sticky cooked sauce on them, no access to pool or gym, no room service or daily housekeeping. all these things were stated as being available. requested refund to go to different accommodation but was refused, we left apartment 3 days early and stayed somewhere else. I would...

“The room was not as described and not as confirmed in my receipt. Staff only communicated with WhatsApp. It was expensive for the quality. No one is there to help you in a timely manner. There were cigarette ashes on the windowsill, fingerprints on the tv set. There was no minibar as described. A pool was in the listing and confirmed in a text but there is no access to a pool. It’s all inaccurate and not a hospitable experience. It was stressful and it makes me not trustful of Hotels.com I had...

“I recommend anyone visiting to rent this property ”

“Just perfect place in a perfect area! Love it!”

“Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.”

“We loved our stay at Phuong Home. The apartment was clean, beautifully decorated, homey and had all the amenities we needed. We had read reviews about the dog being aggressive, but as soon as we introduced ourselves to it, it was relaxed around us. We were within walking distance to lots of different shops and we frequented a 7-eleven that was just around the corner.”

“Génial ”

“Great”

“Great place! Everything was clean, and I certainly had an enjoyable stay during my trip in HCM. The location is slightly far from the city centre, however, you’re exchanging the convenient location for a gorgeous apartment with private pool. Highly recommend!”

“Io e il mio compagno abbiamo passato l'ultima notte del nostro soggiorno in Vietnam in questo fantastico albergo. La camera era molto bella. Arredata con ottimo gusto. Il ristorante ci ha offerto una splendida vista sul fiume. Cibo di qualità e servizio molto gradevole. La piscina era un ottimo luogo per fare un po' di relax e rinfrescarci dopo ore in giro per le calde vie di Ho Chi Minh. Esperienza stupenda! ”

“First red flag…..she has another address on the receipt so I literally took a Grab 1 hour away!! I asked an hour before I drove away was this the correct address….she did answer back until 2-3 hours later in the Expedia app……By this time I had provided all my contact info email and WhatsApp. Once I got in contact with her she laughed and said oh you put in the wrong address knowing this is the address under proper details and on the receipt so then I finally arrive only to self check into a...

“The hotel was cozy, but vintage and fancy. However, they had placed so many excessively old items that it was scary, making me feel like a ghost might appear. The location was good, with many restaurants, bars, and convenience stores nearby. The staff were also friendly.”

“Clean and spacious apartment suitable for family of 4.”

“New hotel quite far from the city hard. Decent service and customer service. Ridiculous breakfast in a dirty café nearby the building. All the area is in constructio, dust everywhere and continuous noisy during the night. Not for families with children, maybe for business, for sure not before the construction will be finished: at least 1 year, considering that this is Vietnam. I will never ever will be back.”