Hotel vicino a Centro Commerciale St. Charles Towne Center - Waldorf

“Hilton should be embarrassed. I stayed here basically for less than a night with my daughter and granddaughter. Both elevators smelled of urine. There were no bell carts. The entire property is well overdue for a refresh. The bathroom was nasty and the water in the bath went down slow. To add insult to injury, I don’t mind paying for parking but the property had ample open parking and I should not have had to pay$11 for an open lot with no security and signs that basically say “park at your own...

“When we checked in, hotel was having computer issues and was unable to issue a room key. So everyone we left and returned, we had to go to front desk to be let back into our rooms. The staff was not apologetic nor sympathetic. If was as if it was our fault we didn’t have a room key.”

“There was roaches. I took a photo of an extremely large roach. I brought it to the front desk and was told management would reach out because none were on property. No solution or attempt to reach out was made.”

“The Bathroom had a Crack in the shower that was sharp and almost cut my Wife.....other than that, everything was fine.....”

“It’s was very clean”

“My only con is the communal microwave.”

“There were mini complications upon my arrival. No key cards the ENTIRE stay & charging me twice, due to their error. Disregarding that, the front desk staff member was very accommodating. He was very patient with me & my plus one. Overall, a great experience. I booked the jacuzzi room. I must say, I just might book again. No complaints about the room. No complaints about the staff, they were very understanding. 7/10 review, if I had a key card & wasn’t charged two amounts it would’ve been a 10.”

“Great place”

“The pictures on the website are not what you get when you arrive. the staff is not friendly or helpful at all. The hotel is dirty and not maintained. No amenities were provided. Worst hotel i have ever seen. WIll not be back again.”

“Great hotel.. it serves its purpose. great staff.very clean. very quiet. Would stay again.”

“A bit expensive for the area, but it did the trick for a one night stay. Thanks”

“Very well maintained, staff friendly and helpful, will definitely room here again. Very simple and affordable.”

“Changed hotels”

“Great stay. The hosts were very communicative and answered all questions. Everything was nicer in person and smelled really good. I have no complaints and would stay again”

“The only thing was that I was given a handicapped room but I didn't choose that when I booked it thru Expedia online.”

“Na”

“Yes”