Hotel vicino a Centro Ricreativo per Famiglie Paddock Farm Nursery & Water Gardens - Darlington

“We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

“The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊”

“Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return.”

“Beautiful period property with tall ceilings and all the usual lovely period features. Friendly, helpful staff. Hearty breakfast buffet every morning and evening meals were also very tasty. Stayed in an Executive Room which was very spacious, warm and well kitted out. Biscuits, coffee bags, tea and hot chocolate plus bottle wated provided in the rooms. Fast and efficient check-in and check-out. Would be very pleased to stay again if in the area. Thank you.”

“Pleasant stay. Breakfast could be better”

“We booked the cottage and were so glad we did. The photos although good, don’t really do it justice. The bedroom opens out onto a spacious balcony with good quality wooden table and chairs. The view is very serene, as you can see the river. The hot tub is really amazing. It was very clean and we were shown how to use it properly. If anything it was a little hot at 40c. It kept this heat for several hours. Bathroom was beautiful. Living room immaculate. And a 2nd bathroom with toilet and shower....

“This hotel though it has lovely rooms, but is not suitable for any one with mobility issues. The rooms are on the the second floor without lifts. Breakfast was good in quality and choice. Car parking was limited and the spacing tight.”

“Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property.”

“Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House”

“Very friendly and helpful staff. Large spacious well equipped bedroom with all the amenities that you would need. Maybe could do with a coffee table to eat your breakfast hamper off and a hook on the back of the bathroom door A wonderful stay and very good value for money.”

“I had positive expectations of this hotel having stayed in other Mercure hotels in recent years, however this hotel was very dated by comparison and run down. The room was clean enough, however the TV was very small for a modern hotel room, and the general fixtures and fittings were not of the standard I expected. My colleague and I both opted for rooms here over other nearby hotels due to it's central location and previous good experience of Mercure hotels, however we were both disappointed...

“The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain...

“Out dated. Bedroom needs a new bath.”

“Il pub é bello e la struttura pulita.e ordinata. Si percepisce amore e cura. Il cibo é ottimo l, in particolare il Sunday roast. I proprietari sono gentilissimi e disponibili, oltre che sorridenti e simpatici. Per le nostre abitudini il letto della stanza in cui eravamo era un po' piccolo ma comodo. Le dimensioni della stanza piuttosto ridotte ma c'è tutto quello che serve. Ottima dotazione di asciugamani e cuscini. ”

“Staff great very clean food good.”

“Ours was a last minute booking and the staff were very helpful and accommodating even with our dog”