Hotel vicino a Charles Blockson Afro-American Collection - Philadelphia

“Roads were closed around the hotel due to a running event, yet the hotel offered no warning or guidance. As a result, we spent an hour in the car trying to drive the last half mile to the hotel. This was disappointing.”

“Great room. Beautiful property. They could use a proper coffee setup. Not the push button machine at a higher end place like this. Very happy overall. Will be back.”

“The room was exactly as described and conveniently located. Staff communicated all needed information in advance and responded rapidly to questions. I highly recommend staying here!”

“Great location. Clean and comfortable room”

“This was a terrible experience. I would never refer anyone to this property or this website. I can get anyone on the phone to help.”

“Camera pulita e spaziosa, posizione strategica ”

“Essenziale da migliorare la pulizia generale ”

“I have been attempting to resolve an issue that I was fooled by the front desk was just a call away from resolving. Instead, I can’t get anyone on the phone and neither could Expedia. So now you lied to me about the incidentals fee, ruined my 18th year wedding anniversary AND can’t be bothered to answer the phone or respond to emails from Expedia to make any of it right. So tiny rooms, high price, terrible service and false ownership just to get your frustrated guests out of the way? Got it!”

“I was in the hotel for a very short time; everything seemed clean and operational.”

“Good, basic affordable in the downtown area.”

“The property is in a great location in Old City and is clean and well-maintained. My unit had little natural light and check in was bumpy. The lock was damaged and I couldn’t enter the first night after a long day of travel. Staff were responsive and helpful via text and phone both after the lock out and a loud tenant upstairs.”

“Personale gentilissimo, ottima colazione, posizione strategica per visitare la città. Avevamo prenotato una stanza per 5 ma la camera era predisposta per 2 persone, abbiamo dovuto richiedere asciugamani e lenzuola mancanti”

“Il personale è inesistente, ti prendono in giro, abbiamo contattato la struttura perché abbiamo avuto un problema. Invece di dire che non era possibile modificare la prenotazione non rispondevano ai messaggi, telefonando rispondevano di sì ma di scrivere ad Expedia ed Expedia rispondeva che l’hotel non accettava la modifica…uno dei due ci ha preso in giro!!! Colazione mediocre, poca scelta e ti devi preparare i waffle da solo. Pulizia scarsa, ogni due giorni ”