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Recensioni per Welcomhotel by ITC Hotels, GST Road, Chennai

5 out of 5
Welcomhotel by ITC Hotels, GST Road, Chennai
1, GST Road, Chengalpattu, Tamil Nadu

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 26 su 55 recensioni" "
Valutazione di 8 - Buono. 15 su 55 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 55 recensioni" "
Valutazione di 4 - Scarso. 2 su 55 recensioni" "
Valutazione di 2 - Terribile. 5 su 55 recensioni" "

8,6/10

Pulizia

8,2/10

Personale e servizio

6,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

Krishna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Description does not match with reality. Under Staffed and no courtesy from staff, rooms are not clean and below par conditions. The amount they charged and service we got has no correlation. Will not recommend this hotel and will not prefer in future
Soggiorno di 1 notte ad aprile 2024
Risposta di Rikky, il giorno 6 mag 2024
Thank you for providing us with your feedback. We're sorry that your experience fell short of expectations. We're committed to delivering the best possible experience at ITC hotels, and we'll be looking into the areas you mentioned to ensure we can do better in the future. We appreciate your honesty and hope you'll give us another chance to make up.Our team tried to get in touch with you. Please let us know convenient time to connect .Rikky DhingraGeneral ManagerWelcomhotel Gst RoAD

2/10 Terribile

Jayanth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Rikky, il giorno 9 gen 2024
Thank you for providing us with your rating. We're sorry that your experience fell short of expectations. We're committed to delivering the best possible dining experience at ITC hotels. We appreciate your honesty and hope you'll give us another chance to make upDo let us know in case of anything specific you would like to share or try , on our whatsapp Hotline 7305013920.Responsibly Yours,Rikky DhingraGeneral Manager

8/10 Buono

JImmy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a novembre 2023
Risposta di Rikky, il giorno 18 mar 2024
Thank you so much for taking the time to leave such a good rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Do let us know in case of anything specific you would like to share or try , on our whatsapp Hotline7305013920.Responsibly Yours,Rikky DhingraGeneral Manager

10/10 Eccellente

Pankaj

Soggiorno di 3 notti ad agosto 2023
Risposta di Rikky, il giorno 18 mar 2024
Thank you so much for taking the time to leave such a wonderful rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Responsibly Yours,Rikky DhingraGeneral Manager

10/10 Eccellente

Mijoy

Soggiorno di 1 notte a luglio 2023
Risposta di Rikky, il giorno 18 mar 2024
Thank you so much for taking the time to leave such a wonderful rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Responsibly Yours,Rikky DhingraGeneral Manager

6/10 Soddisfacente

SAI KARTHEEK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023
Risposta di Rikky, il giorno 18 mar 2024
We're regretful to learn about your less than satisfactory experience at our Hotel. We apologize for any inconvenience you faced. Your feedback is valuable to us as it helps us identify areas where we can improve. We would love the chance to make things right. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future.Responsibly Yours,Rikky DhingraGeneral Manager

2/10 Terribile

Akshay

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
BAD
The experience was terrible, while check in room was not ready, there was no towels on end day in the room, there was no shower gel and shampoo in the room, when went to bar on 1st day, bar was locked from inside, had to call staff to open the bar, during breakfast food was not there.
Soggiorno di 2 notti a marzo 2023

10/10 Eccellente

Tom

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a marzo 2023
Risposta di Rikky, il giorno 18 mar 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. It's our goal to provide exceptional service, and your feedback is truly appreciated. We look forward to welcoming you back on your next visit!Responsibly Yours,Rikky DhingraGeneral Manager

10/10 Eccellente

MITSUTERU

Soggiorno di 1 notte a febbraio 2023
Risposta di VETRISELVAN, il giorno 5 feb 2023
Dear Mr.Mitsuteru,Thank You for your wonderful and valuable feedback !It is an honor to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel GST Road Chennai, always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel GST Road Chennai, I would like to once again thank you for choosing us and we will sincerely look forward to make your more comfortable.Warm Regards,VetriselvanFront Office Manager

10/10 Eccellente

Aadisht

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2023
Risposta di VETRISELVAN, il giorno 5 feb 2023
Dear Mr.Aadisht,Thank You for your wonderful and valuable feedback !It is an honor to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel GST Road Chennai, always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel GST Road Chennai, I would like to once again thank you for choosing us and we will sincerely look forward to make your more comfortable.Warm Regards,VetriselvanFront Office Manager

10/10 Eccellente

Satya

Soggiorno di 13 notti a novembre 2022
Risposta di Rikky, il giorno 18 mar 2024
Thank you so much for taking the time to leave such a wonderful rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Responsibly Yours,Rikky DhingraGeneral Manager

10/10 Eccellente

vedprakash

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2022

10/10 Eccellente

Rakhi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Hotel
Overall very good experience. Hope to get next time discount on room rent.
Soggiorno di 2 notti ad agosto 2022
Risposta di VETRI, il giorno 21 set 2022
Dear Mr.Rakhi,Thank You for the rating and your valuable feedback ! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at Welcomhotel GST Road Chennai, always strive to provide our guests a comfortable & warm experience. On behalf of everyone at Welcomhotel GST Road Chennai, I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards, Vetriselvan Front Office Manager

2/10 Terribile

Narayan

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Nothing like any things no restaurant service is very bad late service staff not good
Soggiorno di 4 notti a luglio 2022
Risposta di Vetriselvan, il giorno 4 ago 2022
Dear Mr.Narayan, Greetings from Welcomhotel GST Road Chennai ! Thank for your feedback on your recent stay with us.We have shared your feedback to our restaurant team and we will have our staffs trained on guest focusing to avoid such delay in service.

4/10 Scarso

Krishan

Soggiorno di 2 notti a giugno 2022
Risposta di VETRISELVAN, il giorno 8 lug 2022
Dear Mr.Krishnan, Greetings from Welcomhotel by ITC Hotels GST Road Chennai ! Thank you for taking time to give rating for us. It is always gratifying to receive such ratings.

10/10 Eccellente

Hui Yu

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 6 notti a maggio 2022
Risposta di VETRI, il giorno 5 giu 2022
Dear Hui Yu, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!! Thank you for taking the time for rating us. It is always gratifying to receive such wonderful rating. Truly, encouraging and a great source of motivation for all of us.I have shared your rating with our entire team and we are delighted to know you have enjoyed our hospitality Service.

6/10 Soddisfacente

VENU

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Rooms could have been tidier...considering its 5 star
Soggiorno di 2 notti a marzo 2022
Risposta di VETRI, il giorno 27 apr 2022
Dear Mr.Venu, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write your comments about your recent stay with us. I have shared your feedback with our entire team .We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai on your next visit.

8/10 Buono

Narayanasamy

Soggiorno di 1 notte a marzo 2022
Risposta di VETRI, il giorno 27 apr 2022
Dear Mr.Narayanaswamy, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

2/10 Terribile

Aditya

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is hotel or Dhaba no one knows. No room service staff is rude and doesn’t reply respectfully. Arrogant and less informative and interactive. I wouldn’t recommend this hotel to anyone as it is sheer waste of money.
Soggiorno di 1 notte a marzo 2022
Risposta di VETRISELVAN, il giorno 19 mar 2022
Dear Mr.Aditya, Greetings from all of us at Welcomhotel GST Road Chennai!!! My team and I sincerely acknowledge your comments and thank you to patronize Welcomhotel GST Road,Chennai. Actually when you called for food order at 01.30am, there was deep cleaning going on in our kitchen as per COVID protocols. Hence our Restaurant staff told you about the limited menu availability. Hope our Chef Arokiya Dass and Om Prakash met you at Breakfast time and made you comfortable. We all graciously await for your return to serve you better. Hospitality Regards, Vetriselvan.T Asst Front Office Manager

10/10 Eccellente

Test

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a marzo 2022
Risposta di Team Reservations, il giorno 4 mar 2022
Dear Guest Thank you for your valuable feedback

8/10 Buono

Rajeev

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2022

4/10 Scarso

Harish

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2022
Risposta di VETRI, il giorno 24 feb 2022
Dear Mr.Harish, My team and I sincerely acknowledge your comments and thank you to patronize Welcomhotel GST Road,Chennai We treasure your comments and shall take your observations positively to move forward.. Hospitality Regards, Vetriselvan Asst Front Office Manager

6/10 Soddisfacente

Maragatham

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2021
Risposta di VETRISELVAN, il giorno 19 mar 2022
Dear Maragatham, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!!!!! Thank you so much for taking the time to give us this awesome review.. Your feedback is important to us and we use it to provide a better experience for you and for future guest like you. I am so glad to know that you have enjoyed your stay with us. Thanks and regards Vetriselvan

8/10 Buono

Saumen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2021
Risposta di VETRISELVAN, il giorno 19 mar 2022
Dear Mr.Saumen, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!!!!! Thank you so much for taking the time to give us this awesome review.. Your feedback is important to us and we use it to provide a better experience for you and for future guest like you. I am so glad to know that you have enjoyed your stay with us. Thanks and regards Vetriselvan

10/10 Eccellente

Jasmann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was nice. The environment was very pleasant. Also, staff was very cooperative & helpful. Food was also delicious.
Soggiorno di 1 notte a settembre 2021
Risposta di VETRI, il giorno 27 apr 2022
Dear Jasmann, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 Eccellente

Ashim

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
cosy & comfortable
overall a very pleasant stay.
Soggiorno di 1 notte a settembre 2021
Risposta di VETRISELVAN, il giorno 19 mar 2022
Dear Mr Ashim, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!!!!! Thank you so much for taking the time to give us this awesome review.. Your feedback is important to us and we use it to provide a better experience for you and for future guest like you. I am so glad to know that you have enjoyed your stay with us. Thanks and regards Vetriselvan

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good comfortable stay. Courteous staff
Soggiorno di 1 notte a febbraio 2021
Risposta di VETRISELVAN, il giorno 23 feb 2021
Dear Sir, Greetings from Welcomhotel GST Road Chennai!!! Thank you for your valuable feedback about your stay with us. Thanks and Regards, Vetriselvan.T Assistant Front Office Manager

6/10 Soddisfacente

Vinita

Viaggio di lavoro
It was a business trip and not much options in MRW decent hotel.
Soggiorno di 1 notte a dicembre 2019
Risposta di VETRI, il giorno 27 apr 2022
Dear Ms.Vinita, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2019
Risposta di Nathan, il giorno 15 mag 2019
Dear Guest, Greetings from Fortune Select Grand, Chennai!!!!!!! Thank you for taking the time to write such an extensive and positive comments on Trip Advisor It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await for your return to Fortune Select Grand Chennai.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good hotel, excellent breakfast spread. Staff is very courteous and responsive. If require to visit Chennai again, it will be my first choice
Soggiorno di 2 notti a maggio 2019
Risposta di Nathan, il giorno 15 mag 2019
Dear Guest, Greetings from Fortune Select Grand, Chennai!!!!!!! Thank you for taking the time to write such an extensive and positive comments on Trip Advisor It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await for your return to Fortune Select Grand Chennai.

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a marzo 2019
Risposta di VETRI, il giorno 27 apr 2022
Thank for staying with us...

10/10 Eccellente

Minh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel. Loved it!
Great Hotel. Very friendly staffs. Very nice restaurants. Food are great. Specially very good service at Orchid Restaurant. Thanks to Om Prakash and Munni. House keeping is good too. Excellent Hotel to stay.
Soggiorno di 8 notti a febbraio 2019
Risposta di VETRI, il giorno 27 apr 2022
Dear Mr.Minh, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 Buono

Amandine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un hotel business pour un séjour a Mahindra city
Un séjour tres agreable dans cet hotel, équipe de 3 restaurants differents. Endroit calme (avec quelques klaxons indiens pour garder l’ambiance) et un personnel aux petits soins pour nous. Merci et bravo. Ps : Les cheese nan sont délicieux !
Soggiorno di 10 notti a febbraio 2019
Risposta di VETRI, il giorno 27 apr 2022
Dear Amandine , Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 Buono

Sudharsan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The location of the hotel is very far from the city. Unless you have some work nearby, it is not an ide hotel to stay in Chennai suburban.
Soggiorno di 1 notte a gennaio 2019
Risposta di VETRI, il giorno 27 apr 2022
Dear Mr.Sudarshan, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel, friendly staff
Soggiorno di 3 notti a dicembre 2018
Risposta di VETRI, il giorno 27 apr 2022
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

6/10 Soddisfacente

Seema, NEW DELHI

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Pathetic tasteless food! Limited tasteless breakfast menu, extremely slow service.
Soggiorno di 1 notte a novembre 2018
Risposta di VETRI, il giorno 27 apr 2022
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 Eccellente

olivier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bon hotel
Personnel charmant, chambres spacieuses et particulièrement propre !!!! Salle de fitness très bien equipee
Soggiorno di 13 notti a settembre 2018
Risposta di VETRI, il giorno 27 apr 2022
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 Buono

Roshan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2018
Risposta di VETRI, il giorno 27 apr 2022
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
CP值高的五星酒店
已經入住第二次了,酒店設施很棒,房間也很舒適,物超所值。
Soggiorno di 2 notti a settembre 2018
Risposta di VETRI, il giorno 27 apr 2022
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 Eccellente

rudy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very good hotel ......
Excellent hotel with extremely friendly and helpful staff especially the general manager, Miju. Location can be a problem for getting into city. Very happy with my stay and was treated like a king by all the staff.
Soggiorno di 11 notti a giugno 2018
Risposta di Arpit Macwan, il giorno 6 lug 2018
Dear MS. Rudy, Greetings From Fortune Select Grand !! It is indeed pleasure to know that you enjoyed your stay.We look forward to welcome you back.

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2018
Risposta di Arpit Macwan, il giorno 3 lug 2018
Dear Mr. George, Greetings From Fortune Select Grand !! Thank you for staying with us & your valuable feedback. We look forward to welcome you back

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel outside city center
I had a good stay at the hotel. Staffs were friendly and helpful. Food was good. Will come back in next business trip there.
Soggiorno di 2 notti a marzo 2018
Risposta di Arpit Macwan, il giorno 21 mar 2018
Dear Valued Guest, Greetings From Fortune Select Grand, Chennai!! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding Staff & Food. we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip.

10/10 Eccellente

Basanagoud

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel
Good hotel, clean, good service, good breakfast. Location is not so great but close to industries.
Risposta di Arpit Macwan, il giorno 21 mar 2018
Dear Mr. Basanagoud, Greetings From Fortune Select Grand, Chennai!! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding Breakfast we are pleased that you found value and hospitality during your stay. We cater to SEZ area as our hotel is located in main Automotive Hub. We look forward to welcome you back.

6/10 Soddisfacente

Oskar

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Typical business hotel close to Mahindra city
This is a typical business hotel of Eastern style with a bed too short for me. The food is made for guest who prefers to stay in Europe/US. The restaurants serve overpriced food w/o any Indian feeling. The breakfast has a limited selection of Indian food and isn't good enough. The chef only serves omelettes. Why could you get a dosa like at other hotels in South India? The service is on a high level as far as everything goes well, but they have harder to handle thing that is outside of the protocol, and I really don't understand their routines. Sometimes they iron your shirts, and sometimes you have to do it yourself, no matter what you request. Another example, when I stayed in a standard room, I get the newspaper in the morning, but in the club rooms, I didn't. The housekeeping also follows a protocol and put everything (both the hotel's equipments and you private stuff) in a defined place, even if you moved it away. (For example, it don't use the TV, stop put the remote control on the bed.) You choose the hotel since it's close to Mahindra World city.
Risposta di Arpit Macwan, il giorno 4 mag 2018
Dear Mr. Oskar, Greetings from Fortune Select Grand,Chennai!! Thank you for your comments. as majority of our guests are from US/Europe, considering their request we prepare the menu & we have many different Indian dishes, which include South Indian Dishes as well. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more know about how to improve our property and service for you and our other guests.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2018
Risposta di Arpit Macwan, il giorno 3 feb 2018
Dear Valued Guest, Thank you very much for staying with us & taking your valuable time to review our hotel. I hope you have enjoyed your stay with us & we look forward to welcome you back .

10/10 Eccellente

Amit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Soggiorno di 2 notti a luglio 2017
Dear Mr. Amit, Greetings From Fortune Select Grand !! Thank you for staying with us & your feedback. we appreciate your comments & glad to know that you had pleasant stay which encourage us. We look forward to welcome you back. Best Regards Fortune Select Grand

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Good
Nice good hospitality front desk should be more agile and bell desk should get the luggages as early as possible.That is the only area they have to improve

10/10 Eccellente

Miyeon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
amenity, breakfast, facility is good compare to it's cost. people are relatively friendly while I am checking out I was requesting a bottle of water which is complimentary in room but they was charging it. breakfast is good in terms of variety of fruits and miso soup is available!

8/10 Buono

ARUN KUMAR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best stay in GST Road
The club room was comfortable & in pristine condition.Complimentary breakfast with multiple food choices.Overall it was a good relaxing stay.

8/10 Buono

Riz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Efficient, clean, and well-priced friendly hotel
This hotel is one of the best around in the area for both cost and location depending on target venues. For certain businesses in the area (which is a growing hub) it is very convenient.
Risposta di General Manager, il giorno 30 set 2016
Dear Valued Guest !! Thank you for staying at Fortune Select Grand, Chennai & sharing your experience. We are very pleased that you enjoyed the services and facilities offered at our hotel. Again thank you for your wonderful comments. We look forward to welcoming you back to the Fortune Select Grand .