Hotel vicino a Cheslyn Hay Leisure Centre - Birmingham

“Overall was ok”

“TV reception was unacceptable. Towles were cleaned but stained”

“Skip this choice”

“It was amezing”

“Everything was ok”

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

“Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. ”

“No Breakfast”

“Einfach für die heutige Zeit unzumutbar”

“Stayed here during the summer, breakfast was great, we were given a menu and a choice of continental selection. Breakfast cooked fresh so we booked again. Sadly this time we were greeted with a breakfast buffet which wasnt the same. Therefore we would not be in a rush back, hopefully the cook will ge brought back ”